Delivery time
Thread Starter
Advanced
Joined: Oct 2014
Posts: 81
Likes: 3
From: Fishers Indiana
Delivery time
I just ordered a C7 from Penske in Indianapolis. The Chevrolet website says that I am "queued for production". How long does it take from this point until delivery?
Can't wait
Can't wait
Burning Brakes
Joined: May 1999
Posts: 1,084
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From: New Bedford MA
2015 Coupe 3LT, Z51,8-speed, MagRide, in DSOM with black machined wheels and Brownstone/suede.
Instructor
Joined: Jun 2014
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From: Pittsburgh PA
If I remember correctly, the code change happens either Saturday night or Tuesday night. I may not remember correctly though.
Moderator
Joined: Feb 2006
Posts: 39,131
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From: DFW Area TX
No place that we can see the codes. However, Chevy Customer Service has a sticky thread and they can lookup your code and provide the TPW when it is assigned. However, the best place to get this information is from your dealer. They are going to make plenty from you, make them earn it. They can and should provide you with updates.
Le Mans Master
Joined: Dec 2013
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From: Calgary Alberta
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Burning Brakes
Joined: Aug 2014
Posts: 990
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From: Bay Area CA
Go to http://www.chevrolet.com/order-tracking.html.
In the lower right corner of that page is a yellow 'Chat Now' tab.
Use that to input your order number and the agent will transfer you to another agent who can access your order status code.
The 'chat now' feature seems to be offline (broken) 50% of the time I try it but usually works later on the same day.
Update: To get directly to Customer Service Chat (and skip the agent transfer mentioned above), go to: https://my.chevrolet.com/web/portal/managemybrand?g=1
Chat tab is in the middle of the right edge.
In the lower right corner of that page is a yellow 'Chat Now' tab.
Use that to input your order number and the agent will transfer you to another agent who can access your order status code.
The 'chat now' feature seems to be offline (broken) 50% of the time I try it but usually works later on the same day.
Update: To get directly to Customer Service Chat (and skip the agent transfer mentioned above), go to: https://my.chevrolet.com/web/portal/managemybrand?g=1
Chat tab is in the middle of the right edge.
Last edited by Skidplate; Oct 1, 2014 at 02:47 PM. Reason: Update
Thread Starter
Advanced
Joined: Oct 2014
Posts: 81
Likes: 3
From: Fishers Indiana
Thanks, the system was broken as predicted but I ultimately got through and given the newness of my order they do not have any more info at this time. I will check back, thanks for the tip on that resource.
2015 z51 coupe
2015 z51 coupe
Safety Car
Joined: Jan 2008
Posts: 4,936
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From: Vancouver B.C.
Canadian Rage
First let me apologize for the intemperate title. I am Canadian.
It is very frustrating that we can't track our orders in Canada. I know my order is accepted with delivery.......well November or maybe December.
It is very frustrating that we can't track our orders in Canada. I know my order is accepted with delivery.......well November or maybe December.
Moderator
Joined: Feb 2006
Posts: 39,131
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From: DFW Area TX
Can't your dealer provide you with updates? Make them earn the money they will make off of you.
Safety Car
Joined: Jan 2008
Posts: 4,936
Likes: 2
From: Vancouver B.C.
There really isn't any rage after all ......IAMCANADIAN