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Old Oct 5, 2014 | 03:47 PM
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Default Paint Chip

I picked my new 2015 Stingray up on friday 10/3. When I got home and started washing the car I noticed this paint chip (see pics). I have contacted (emailed) the dealer to see what can be done about this. But incase the dealer says you're SOL for this, what can I do to fix it?
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Old Oct 5, 2014 | 03:49 PM
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Sorry I dont know why the pics are upside down.
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Old Oct 5, 2014 | 04:26 PM
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Originally Posted by jmoses52
I picked my new 2015 Stingray up on friday 10/3. When I got home and started washing the car I noticed this paint chip (see pics). I have contacted (emailed) the dealer to see what can be done about this. But incase the dealer says you're SOL for this, what can I do to fix it?
Dr. Colorchip is your friend. I know that chip is irritating as can be, but don't let it bug you. Paint chips are just an ugly fact of life, but a little touchup paint and no one will ever know.

If paint chips bug you too badly, then XPEL film will go a long way toward preventing them in the future. Be prepared to shell out a sizable chunk of money, however, to cover the whole car.
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Old Oct 5, 2014 | 04:30 PM
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If you just got it, he should be able to warranty, looks deep, may require a body shop
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Old Oct 5, 2014 | 04:45 PM
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Lesson for the rest of us - go over the car very carefully before accepting delivery. I have been know (when taking a test drive) to take the car home and wash it - pretty well guarantees you will look at every inch of the car.
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Old Oct 5, 2014 | 04:46 PM
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Sure doesn't look like a rock chip, so the dealer should fix it. Almost looks like it was hit with a grinder/sander/buffer? Also, is that another small chip about 5" or 6" to the right on the bottom picture?
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Old Oct 5, 2014 | 04:53 PM
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Might want to ask dealer about door fitment.
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Old Oct 5, 2014 | 06:14 PM
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Yeah I really wish I examined the whole car top to bottom, corner to corner.

It definitely doesn't look like a rock hit it, so I am guessing this is how it came to the dealer. Hopefully they fix it for me or else I will be really mad that I have to fix it on my own.

I also have like two scuff marks on the drivers door which wont come off. White is is a hard color to keep clean.
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Old Oct 5, 2014 | 06:16 PM
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Originally Posted by Glen e
If you just got it, he should be able to warranty, looks deep, may require a body shop
Warranty claim for a paint chip? Doubtful.
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Old Oct 5, 2014 | 06:20 PM
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Originally Posted by mksz51
Warranty claim for a paint chip? Doubtful.
picked up on friday? Yup, it'll fly thru warranty...

not "doubtful" they know he has not done the delivery survey yet...they're not stupid....
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Old Oct 5, 2014 | 06:54 PM
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Originally Posted by Glen e
picked up on friday? Yup, it'll fly thru warranty...

not "doubtful" they know he has not done the delivery survey yet...they're not stupid....
The predelivery paper is sitting in my dash. Only saw it after I got home.
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Old Oct 5, 2014 | 07:09 PM
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Originally Posted by jmoses52
The predelivery paper is sitting in my dash. Only saw it after I got home.
The true survey shoud come by email or mail a few weeks after delivery from chevrolet, remind them of it if you get pushback....
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Old Oct 5, 2014 | 07:27 PM
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Originally Posted by Glen e
picked up on friday? Yup, it'll fly thru warranty...

not "doubtful" they know he has not done the delivery survey yet...they're not stupid....
You obviously know more than I do on this - It's my understanding that a warranty covers a manufacturer's defect. Most chips fall into the "act of God" category - unless you're implying it was delivered this way OR the paint was defective at this spot. Either way it'll be interesting to see what the dealer response is.
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Old Oct 5, 2014 | 07:48 PM
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May not be warranty covered , but repair would go a long way in customer service and trust. Not a high cost fix to dealer for future return.
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Old Oct 5, 2014 | 08:40 PM
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Right, you'll want to fix that immediately to prevent rust.

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Old Oct 5, 2014 | 08:55 PM
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Originally Posted by Glen e
The true survey shoud come by email or mail a few weeks after delivery from chevrolet, remind them of it if you get pushback....
Will do thanks.
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Old Oct 5, 2014 | 08:56 PM
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Originally Posted by fsvoboda
Right, you'll want to fix that immediately to prevent rust.

Yeah hopefully I get an idea of what all needs to be done by tomorrow.
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Old Oct 6, 2014 | 06:52 AM
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Found a pic from the dealership before I even drove it, so they better fix it at no charge. It's circled in red, might need to zoom in.
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Old Oct 6, 2014 | 08:46 AM
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Either the dealer does the minor repair or you can order drcolorchip and do it yourself.
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Old Oct 6, 2014 | 10:14 AM
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Originally Posted by dvilin
Either the dealer does the minor repair or you can order drcolorchip and do it yourself.


I don't know if I'd trust just anyone to apply touch up paint. Just because it's done at the dealer doesn't mean it will be done with care and attention to detail. Several light applications may be necessary to fill in the chip and the dealer probably isn't going to spend the time.
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