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Old Apr 30, 2015 | 11:33 AM
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Default Order tracking

what is the current site available to track your workbench order based on the 6 digit order code?
old references posted to the forum don't seem to be working.
this is the 5th friend I have helped spec out a stingray and I want to keep up with its build progress.
Ed Foy
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foytoy 2012 Torch red grand sport convertible
foytoy2 2005 mag red coupe
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Old Apr 30, 2015 | 12:09 PM
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Chevy took down their Order Tracking site months ago.


Methods to get Order Status:
1) Dealer - should be the primary method. Make them earn their survey rating. Tell them you expect to be kept fully informed during the entire process, including weekly OrderWorkbench updates as part of giving them a good survey score
2) Chevy Chat - https://chat.chevrolet.com/chevy/
3) Chevy Customer Service Order Tracking sticky thread.
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Old Apr 30, 2015 | 12:10 PM
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Default 2 ways to do it

1. You can use the Sticky thread above "Chevrolet Customer Service Tracking."

2. You can also go to the Chevrolet website and use the "chat" function.

They no longer give the codes out, but with the information they provide, you can figure pretty much where your order is in the process.
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Old Apr 30, 2015 | 12:19 PM
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Originally Posted by crawfish333
1. You can use the Sticky thread above "Chevrolet Customer Service Tracking."

2. You can also go to the Chevrolet website and use the "chat" function.

They no longer give the codes out, but with the information they provide, you can figure pretty much where your order is in the process.
Chevy chat has given me the codes for the asking as recently as yesterday.
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Old Apr 30, 2015 | 12:24 PM
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Anyone know why they took the tracking site down?
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Old Apr 30, 2015 | 12:24 PM
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OK, well since I have not seen them on the forum. Also when I checked with chat about a week ago they did not use code. I assumed that they stopped providing the codes.

Originally Posted by meyerweb
Chevy chat has given me the codes for the asking as recently as yesterday.
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Old Apr 30, 2015 | 08:02 PM
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Originally Posted by crawfish333
OK, well since I have not seen them on the forum. Also when I checked with chat about a week ago they did not use code. I assumed that they stopped providing the codes.
All you have to do is follow up with the question- what code is that? They have always responded with the status code after I asked.
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Old Apr 30, 2015 | 08:15 PM
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Originally Posted by LIE2ME
Anyone know why they took the tracking site down?
Maybe GM finally agreed with me and realized it was one of the greatest misuses of bandwidth ever introduced.

Or, more likely, marketing received more complaints about it being a waste than accolades for it being a help and decided to dump it before losing credibility.

Laborsmith
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