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Memory positions will not repeat

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Old May 17, 2015 | 12:00 PM
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Default Memory positions will not repeat

The drivers memory system fails to consistently recognize my FOB (2) vs my wife’s (1). The scenario is as follows: #1 last drove the car. #2 gets in, seat moves to #1 position. #2 has tried this; before getting in, lock, then unlock car. The seat 50% of the time still moves to position #1. This situation is further exacerbated when #1 is a passenger with her FOB in her purse; then its 75% of the time.

The settings are properly programmed. If you press the buttons, #1, #2 or exit, the seat, mirrors and steering column move to programmed positions.
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Old May 17, 2015 | 12:09 PM
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Originally Posted by Two Toes
The drivers memory system fails to consistently recognize my FOB (2) vs my wife’s (1). The scenario is as follows: #1 last drove the car. #2 gets in, seat moves to #1 position. #2 has tried this; before getting in, lock, then unlock car. The seat 50% of the time still moves to position #1. This situation is further exacerbated when #1 is a passenger with her FOB in her purse; then its 75% of the time.

The settings are properly programmed. If you press the buttons, #1, #2 or exit, the seat, mirrors and steering column move to programmed positions.
Note - I had mine properly programmed. Buttons 1 and 2. But then later found out, Fob1 had Key 2 in it and vise versa. Simply switch keys around. There's another member with 2 Key 1s and one with 2 Key 2s. They don't make this easy to figure out.
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Old May 17, 2015 | 12:34 PM
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Very interesting----------we switched keys, it has worked for one cycle. Lets see what happens in a few days. Thanks R15LT1
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Old May 17, 2015 | 12:44 PM
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Originally Posted by R15LT1
Note - I had mine properly programmed. Buttons 1 and 2. But then later found out, Fob1 had Key 2 in it and vise versa. Simply switch keys around. There's another member with 2 Key 1s and one with 2 Key 2s. They don't make this easy to figure out.
This may not help explain the issue but the keys are not numbered! There is a 1 & 2 but it is NOT the number you see on the key! This has been an issue since 2013. If you refer to the number on the removable key (would not be a logical place to put the key number anyway) it turns out a number of us have two 1's, some have two 2's and some have a 1 and a 2!
One poster came up with this explanation. He conjectured that those numbers refereed to a mold or die number in a two part mold or die. That would make sense since 25% would have two 1's, 25% two 2's and 50% of the folks would have a 1 and a 2 on a random basis. But only half of those having a 1 and a 2 or 25% would have the 1 and 2 match the memory button number! Therefore try switching the 1 and 2 removal keys and see it that changes the observation. It might since the number 1 memory may not be the key now numbered 1!

Last edited by JerryU; May 17, 2015 at 12:49 PM.
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Old May 17, 2015 | 12:51 PM
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Originally Posted by JerryU
This may not help explain the issue but the keys are not numbered! There is a 1 & 2 but it is NOT the number you see on the key! This has been an issue since 2013. If you refer to the number on the removable key (would not be a logical place to put the key number anyway) it turns out a number of us have two 1's, some have two 2's and some have a 1 and a 2!
One poster came up with this explanation. He conjectured that those numbers refereed to a mold or die number in a two part mold or die. That would make sense since 25% would have two 1's etc on a random basis! That would mean 50% of the folks would have a 1 and a 2 but only half of them, 25% would have the proper 1 and 2! Therefore try switching the 1 and 2 removal keys and see it that changes the situation. It might!
You posting this is confusing. The keys ARE numbered. They just don't have anything to do with the programming of the remotes from the factory. "Common sense" would dictate that 1 should be programmed to 1 and 2 programmed to 2, but as everyone has found out, that doesn't alway happen, and some don't even get a 1 and 2 as we've indicated. Some have 2 1s and some have 2 2s.
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Old May 17, 2015 | 12:55 PM
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Originally Posted by R15LT1
You posting this is confusing. The keys ARE numbered. They just don't have anything to do with the programming of the remotes from the factory. "Common sense" would dictate that 1 should be programmed to 1 and 2 programmed to 2, but as everyone has found out, that doesn't alway happen, and some don't even get a 1 and 2 as we've indicated. Some have 2 1s and some have 2 2s.
Not sure what is confusing! I think we are saying the same thing. There is a key FOB attached to the Memory 1 position. The problem is the number in the removable key has nothing to do with the match! Have never seen a post on how you define which is which other than trial and error! I was fortunate since I have two 1's and there was no confusion, just tried the keys to see which was which!
PS: My C6 keys were numbered in the inside key body where they could not be switched. That required two part numbers an they obviously saved money with C7 keys.

Last edited by JerryU; May 17, 2015 at 01:39 PM.
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Old May 18, 2015 | 07:02 PM
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Lots of cars have this numbering problem.

Most of them don't have numbers stamped on them so the owners try both keys until they figure out which is which.

The stamping of the regular key with a number is the issue.

Also those people who have 2 1's or 2 2's have parts that made it past a quality check. Everyone should have one of each...
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Old May 18, 2015 | 07:28 PM
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Originally Posted by LS3 MN6
Lots of cars have this numbering problem.

Most of them don't have numbers stamped on them so the owners try both keys until they figure out which is which.

The stamping of the regular key with a number is the issue.

Also those people who have 2 1's or 2 2's have parts that made it past a quality check. Everyone should have one of each...
Not sure they are numbered as to which is FOB 1 and 2! It would be irrational to number the movable key which is identical to the other! Also too many of us with two 1's and two 2's! Still believe the poster who said it appeared to be random with 25% with two 1's; 25% with two 2's and 50% with a 1 and a 2. Of the later group by pure statistics half have them number incorrectly!
Perhaps one of the Chevy monitors can get a real answer as to if the numbers in the removable key mean anything?
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Old May 18, 2015 | 07:49 PM
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Originally Posted by JerryU
Not sure they are numbered as to which is FOB 1 and 2! It would be irrational to number the movable key which is identical to the other! Also too many of us with two 1's and two 2's! Still believe the poster who said it appeared to be random with 25% with two 1's; 25% with two 2's and 50% with a 1 and a 2. Of the later group by pure statistics half have them number incorrectly!
Perhaps one of the Chevy monitors can get a real answer as to if the numbers in the removable key mean anything?
It think part of it tends to trend back to the fact the fobs for vehicles with the memory package "have been" numbered in the past. My '04 Avalanche has numbered fobs. The numbers are molded into the back of the case.
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Old May 18, 2015 | 08:05 PM
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Originally Posted by R15LT1
It think part of it tends to trend back to the fact the fobs for vehicles with the memory package "have been" numbered in the past. My '04 Avalanche has numbered fobs. The numbers are molded into the back of the case.
My C6 FOBs were number on the FOB not the removable key.
Just sent a PM to a Chevy Customer Service Rep. Let's see if they get an answer as they say "from their sources!"
For some reason there are some things that Chevy will not answer! Tried that when there was confusion about the underhood jump start location since the 2014 Owners Manual said there was one (in the front overview of features) but in the area discussing how to jump start it was not mentioned. All they were able to get from "their sources" is the Manual is correct but after several tries could not get where it was!
The 2015 Owners Manual solved the issue, it no longer says anywhere that there is a place under the hood to jump start!
Lets hope there is not something preventing them from telling us if the numbers in the removable key mean anything and if they do, why so many of us have two 1's and two 2's!
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Old May 18, 2015 | 08:08 PM
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Originally Posted by Two Toes
The drivers memory system fails to consistently recognize my FOB (2) vs my wife’s (1). The scenario is as follows: #1 last drove the car. #2 gets in, seat moves to #1 position. #2 has tried this; before getting in, lock, then unlock car. The seat 50% of the time still moves to position #1. This situation is further exacerbated when #1 is a passenger with her FOB in her purse; then its 75% of the time.

The settings are properly programmed. If you press the buttons, #1, #2 or exit, the seat, mirrors and steering column move to programmed positions.
They recall is not stored per FOB. The last position used is the last position recalled.
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Old May 18, 2015 | 09:00 PM
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Originally Posted by GeoV55
They recall is not stored per FOB. The last position used is the last position recalled.
I think there is a fundamental and relatively widespread misunderstanding of FOBs vs. Seat Positions.

My understanding after reading the manual about 10 times is that it's all dependent upon which memory position was last selected, and which FOB you have, is irrelevant for this.

So far, and I've only had my car about a month, my seats have worked as expected getting in and out every time we have done it.
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Old May 20, 2015 | 09:47 AM
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Originally Posted by Two Toes
The drivers memory system fails to consistently recognize my FOB (2) vs my wife’s (1). The scenario is as follows: #1 last drove the car. #2 gets in, seat moves to #1 position. #2 has tried this; before getting in, lock, then unlock car. The seat 50% of the time still moves to position #1. This situation is further exacerbated when #1 is a passenger with her FOB in her purse; then its 75% of the time.

The settings are properly programmed. If you press the buttons, #1, #2 or exit, the seat, mirrors and steering column move to programmed positions.
Hi Two Toes,

I would be happy to assist! I found something in the owner's manual that may be of some clarification. It is located at section 3-5, but I have included it below.

"RKE transmitters are not labeled with a number. If your memory seat position is stored to "1" or "2" but this position is not automatically recalling, then change the stored position or switch RKE transmitters with the other driver."

It sounds like this is what you have figured out too, but just wanted to add an extra layer of support.

Please let us know if you have any additional questions.

Kaylee D.
Chevrolet Customer Care
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Old May 20, 2015 | 10:02 AM
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Originally Posted by Chevy Cust Svc
Hi Two Toes,

I would be happy to assist! I found something in the owner's manual that may be of some clarification. It is located at section 3-5, but I have included it below.

"RKE transmitters are not labeled with a number. If your memory seat position is stored to "1" or "2" but this position is not automatically recalling, then change the stored position or switch RKE transmitters with the other driver."

It sounds like this is what you have figured out too, but just wanted to add an extra layer of support.

Please let us know if you have any additional questions.

Kaylee D.
Chevrolet Customer Care
Thanks Kaylee.
I also PM'd another Customer Service Rep and this is what he was able to find:
"You're welcome Jerry,

My internal resources responded and verified that any visible number on the key is likely used for the supplier or production process only. They added that the key number likely has no meaning from an external point of view.

Hope that helps,

William R.
Chevrolet Customer Care"


Reading both your responses, it appears:
1) Memory 1 (or 2) can be stored in either of the FOBs.
2) The number in the removable key has no meaning regarding programming! The forum poster who estimated it was probably from a two part die was no doubt correct-good deduction on their part! Had the manufacturer labeled them A & B it would have stopped many Forum Posts!

Last edited by JerryU; May 20, 2015 at 10:08 AM.
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Old May 20, 2015 | 12:54 PM
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Originally Posted by JerryU
Thanks Kaylee.
I also PM'd another Customer Service Rep and this is what he was able to find:
"You're welcome Jerry,

My internal resources responded and verified that any visible number on the key is likely used for the supplier or production process only. They added that the key number likely has no meaning from an external point of view.

Hope that helps,

William R.
Chevrolet Customer Care"


Reading both your responses, it appears:
1) Memory 1 (or 2) can be stored in either of the FOBs.
2) The number in the removable key has no meaning regarding programming! The forum poster who estimated it was probably from a two part die was no doubt correct-good deduction on their part! Had the manufacturer labeled them A & B it would have stopped many Forum Posts!
Hi JerryU,

I am glad we could help clarify! Please feel free to reach out if you have any additional questions or concerns.

All the best,
Kaylee D.
Chevrolet Customer Care
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