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OnStar upgraded to basic plan for free

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Old Oct 2, 2015 | 04:00 PM
  #1  
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Default OnStar upgraded to basic plan for free

I just received an email from onstar.

Service level change notice

Dear xxxxxx, (was my user name)

We are writing to inform you that the OnStar®1 RemoteLink® Key Fob plan in your 2014 Chevrolet Corvette has been enhanced to our new OnStar Basic Plan2.

In your previous RemoteLink Key Fob Service plan, you had:
• RemoteLink Key Fob Services: Remote Start (with factory-installed and enabled remote start), Remote Door Lock (if vehicle is equipped with automatic door locks) and Remote Horn and Lights will still be available through your mobile device.
In your new OnStar Basic Plan, you will have access to the following services, at no charge for up to three years from the date it is applied to OnStar account:
• The same RemoteLink mobile app services mentioned above
• Monthly OnStar Vehicle Diagnostics Email Report3
• Dealer Maintenance Notification
In order to further understand your rights and responsibilities as an OnStar user, you must visit our website to review the OnStar User Terms and Privacy Statement. It is critical that you read this important information carefully at your earliest convenience. The OnStar User Terms and Privacy Statement apply to your use of OnStar services. By using these services, you agree to be bound by the OnStar User Terms and Privacy Statement.

To restore your service level or to cancel the Basic Plan, please push the blue OnStar button in your vehicle or you can speak with an Advisor 24 hours a day, 7 days a week by calling 1.888.4.ONSTAR (1.888.466.7827).

If you believe you have received this notice in error, please disregard this message. If you are no longer in possession of the above-mentioned vehicle, please notify us immediately so we can update our records.

Sincerely,


Terry M. Inch
OnStar, Chief Operating Officer
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Old Oct 2, 2015 | 04:08 PM
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I got the same one
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Old Oct 2, 2015 | 04:14 PM
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What year cars do you have ? Did your basic Onstar expire ?
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Old Oct 2, 2015 | 04:15 PM
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Default Onstar upgraded to basic plan for free

I have a 2014. On star expired about a year ago.
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Old Oct 2, 2015 | 05:47 PM
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So basically all this does is give the dealer another way to know when to bug you to come spend money on maintenance.
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Old Oct 2, 2015 | 06:58 PM
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I have a 2014. I agree that it only gives the dealer info for when maintenance is needed.
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Old Oct 2, 2015 | 09:41 PM
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The salesman asked me if I wanted him to help setup onstar I told him I didn't want it.

I never activated it on any GM car again after they tried to help themselves to my money with automatic renewal.

Make sure you are not registered for automatic renewal, I had a hard time getting my money refunded since then I don't bother to activate it.
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Old Oct 2, 2015 | 10:50 PM
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Originally Posted by meyerweb
So basically all this does is give the dealer another way to know when to bug you to come spend money on maintenance.
True, but you can always ignore their contacts. I get notices from my selling dealer on current and previous cars I have owned and some of them have some decent coupons for services.
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Old Oct 2, 2015 | 11:18 PM
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I never used it in the 14 nor did i even have any contact with them in any way.I got some mail with pricing and DAMN! Their prices went thru the roof!!
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Old Oct 2, 2015 | 11:21 PM
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I recently let my OnStar subscription expire. Tried to renew the same plan at the same rate three times, obtained verbal agreement three times,
but couldn't get them to send me a bill (which had been occurring annually in the past). Finally told them to cancel completely.

The OnStar cost is now more that the related insurance discount, so I'll now adjust that as well.
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Old Oct 2, 2015 | 11:34 PM
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I have a 2014 and got the same notice today. I do not ever renew. All I really want is the remote access anyway. Don't use the services they just added.
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Old Oct 28, 2015 | 07:56 PM
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What is everybody paying annually?
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Old Oct 28, 2015 | 09:31 PM
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Originally Posted by chasboland
What is everybody paying annually?
I got the largest package for 235 for the year. Going to drop it after the year is out. I never use directions or the minutes. I will keep the basic service on my son's Cruze so I can lojack his ***
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Old Oct 29, 2015 | 03:54 PM
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Originally Posted by meyerweb
So basically all this does is give the dealer another way to know when to bug you to come spend money on maintenance.
It also allows you to send destinations to your navigation from the phone app. This is actually a very big plus for me as I use it a lot!
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Old Dec 1, 2015 | 01:49 PM
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Originally Posted by Mike02Z
I got the largest package for 235 for the year. Going to drop it after the year is out. I never use directions or the minutes. I will keep the basic service on my son's Cruze so I can lojack his ***
$235?
... aka that's better than what I just saw via email for largest package at $269. My trial expires 12/26.
Pretty sure the price has dropped since the last flurry of emails.

wonder now if it will drop more.

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Old Dec 1, 2015 | 03:17 PM
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Originally Posted by Kracka
It also allows you to send destinations to your navigation from the phone app. This is actually a very big plus for me as I use it a lot!
However you cannot send it from a web site (Stupid) nor can you have Google Maps shoot the address to your car (unless and until Android Auto hits (I hope)). Nor can you send a multi way point route and remember, only the last one sent will be received by the car. So if you send say Home address then Work address, all you'll see is Work address when you get in the car.

On and don't forget having to hit send twice (Stupid)

Oh and does anybody know if I drop Onstar, will the app still work? If not, what's the minimum Onstar plan such that I can still send directions to my car?

Last edited by defaria; Dec 1, 2015 at 03:18 PM.
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Old Dec 1, 2015 | 05:17 PM
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All I want is gps locator (theft) and maybe remote unlock from my phone.
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Old Dec 1, 2015 | 05:36 PM
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Originally Posted by DCortez
All I want is gps locator (theft) and maybe remote unlock from my phone.
Same here, don't need minutes or data.
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Old Dec 1, 2015 | 05:41 PM
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Originally Posted by DCortez
All I want is gps locator (theft) and maybe remote unlock from my phone.
Wish they'd come up with a lower price plan like that.
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