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Old Oct 14, 2015 | 04:06 AM
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Default Corvette C7 Screen Flickering

Hello guys,

I own a 2014 corvette (which is indeed produced by the end of 2013) and as a lot of people, I got this problem of flickering screen.
It flickers then go black, and goes back to normal some times after, then flickers again and so on... Very usefull

Well, the problem is my car is a USA model, imported to Luxembourg. I love it, but my warranty contract does not cover multimedia problems.

I had the idea to contact someone taking care of chevroilet in the United States and give her/him the problem description / vin of my car and maybe get the spare parts that I could change myself. Wouldn't be a problem even if I had to pay for the shipping cost.

Do you maybe know someone working for Chevrolet that could help me?

Thank you in advance and god bless America
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Old Oct 14, 2015 | 04:07 AM
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FYI, my problem is exactly this one:

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Old Oct 14, 2015 | 06:51 AM
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My dealer replaced the screen on my 2014. I am not sure what other, if any, parts were needed. I was also told they had to do something with the software after they replaced the screen. I wish you luck with the repair. The flickering screen is quite annoying.
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Old Oct 14, 2015 | 07:00 AM
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Not sure where the cutoff point was for this problem on the 2014s but my car produced on 2/19/14 has not had this problem.
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Old Oct 14, 2015 | 07:18 AM
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Mine does that occasionally and i took a video to show the dealer.They said something about a softwear update but there isn't one so nothing's been done yet.Any TSB's on this at all does anybody know?
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Old Oct 14, 2015 | 08:33 AM
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Don't think a software update could solve that.
Maybe they try that first but it seems like an hardware failure or wrong installation / connexion at production :/
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Old Oct 14, 2015 | 09:21 AM
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Originally Posted by not08crmanymore
Mine does that occasionally and i took a video to show the dealer.They said something about a softwear update but there isn't one so nothing's been done yet.Any TSB's on this at all does anybody know?
My dealer said software update was not effective and replaced the screen without questions.
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Old Oct 14, 2015 | 09:42 AM
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Originally Posted by SRQStingray
My dealer said software update was not effective and replaced the screen without questions.
Mine does it also on my 14. What is involved in changing out the screen? I don't want those dealership morons having to tear whole dash apart.
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Old Oct 14, 2015 | 10:37 AM
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Software update will not work it needs a new screen every time , guaranteed ...
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Old Oct 14, 2015 | 11:14 AM
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Had same problem. Dealer fixed it. I got my C7 on Christmas Eve, 2013.
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Old Oct 14, 2015 | 11:24 AM
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Had my screen replaced a couple months ago - 2014 vert built 11/15/13. It took a couple days to get the part and an hour to install. No problems since.
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Old Oct 14, 2015 | 11:47 AM
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Originally Posted by SRQStingray
My dealer said software update was not effective and replaced the screen without questions.

same here.
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Old Oct 14, 2015 | 12:00 PM
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You could start by reaching out to a few of the forum vendors here to see what's involved with getting you the parts needed or if it's even possible. Try Cultrag, they are very responsive and at least would hopefully get you going in the right direction.

http://www.cultragfactoryparts.com

Patrick or Gene are both the owners, I only have Patrick's email.

patrick@cultragperformance.com

Good luck!
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Old Oct 14, 2015 | 12:00 PM
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Definitely looks to be more than a software issue (as that would effect all navs running that version). Hardware for sure.
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Old Apr 25, 2018 | 11:57 AM
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I also have the 2014 C7. During the warranty period my screen started to flicker. I called the dealer and they told me to disconnect the battery for a short time then reconnect. Didn't see the flicker again for several months so I left the battery connected. Each time the screen flickered it only lasted a short time then no problem. I average 50 miles a week but the past month called for a longer trip, nearly 1,000 miles. The flicker came back during the trip and all I had to do was lower the screen and it went away. After the trip the flicker came back. Tried the battery disconnect but no luck. The flickering is now permanent and the dealer says they can't help me because the car is out of warranty. Have a call into GM. Hope they will listen better than the dealer did.
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Old Apr 27, 2018 | 05:25 PM
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Default Screen Flicker

I posted this on another thread. Hope it helps.

2014 C7 Z51 M7 Build date 12/2013. #9496 17,500 miles.
I do not have the blue wires, FYI

While my expectations are low, here is what appears to be a fix to this point. Based on all my research there seems to be more than one issue here. Screen flicker or old style TV rolling and blank screen. Mine is the prior.

Started a couple months ago. Researched this as much as I could and it seems the software update was not always a fix and in most cases the replacement of the infotainment screen was the fix. For us out of warranty having the dealer take the dash out is more of an issue than the $895.00.

Took the car to the dealer. The service contact was very interested about the issue but had not dealt with it in the past. Left the car for brake flush and rear axle oil replacement and the Tech was to determine the best route on the screen flicker.

Of course they called and said I needed two software updates. I approved with the comment that I did not think this was the issue.

Picked the car up and the flicker continued the next day. Took a video the service contact and Tech forwarded to GM to get a determination. Came back the screen to be replaced.

In all my reading there was one member that said a horn honk would clear the flicker. My flicker was happening at all times, before startup the floating "V" that turns into the corvette wings would flicker, horn honk would clear. The flicker would happen during a drive and the horn honk would clear.

One member talked about going to the screen, settings, radio and doing a factory reset. I did this. Knocks out all radio settings and your phone pairing. From then on there has been no flicker. Three weeks now. I do understand that some members have had the problem pop up months later and this might happen but I have gone from daily flicker to no flicker for three weeks.

My questions is "did changing the infotainment screen in all the past fixes need to take place? I assume with a new screen you are now at factory settings which might or might not be taking advantage of the new software updates?? Can one just reset the screen as a fix?? Can one just get the software updates and then reset the screen for the fix?? Or does the infotainment screen have to be replaced for a 100% fix.

Time will tell and hopefully this will help someone else that is out of warranty.
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Old Apr 27, 2018 | 05:51 PM
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Originally Posted by Glen e
same here.
+1
Happened 1 year after I purchased it on Christmas Eve 2013.
Hasn't happened again in 5 1/2 years.

Last edited by dexterkatt; Apr 27, 2018 at 05:54 PM. Reason: Added info
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Old May 3, 2018 | 11:44 AM
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Originally Posted by RCB1234
I posted this on another thread. Hope it helps.

2014 C7 Z51 M7 Build date 12/2013. #9496 17,500 miles.
I do not have the blue wires, FYI

While my expectations are low, here is what appears to be a fix to this point. Based on all my research there seems to be more than one issue here. Screen flicker or old style TV rolling and blank screen. Mine is the prior.

Started a couple months ago. Researched this as much as I could and it seems the software update was not always a fix and in most cases the replacement of the infotainment screen was the fix. For us out of warranty having the dealer take the dash out is more of an issue than the $895.00.

Took the car to the dealer. The service contact was very interested about the issue but had not dealt with it in the past. Left the car for brake flush and rear axle oil replacement and the Tech was to determine the best route on the screen flicker.

Of course they called and said I needed two software updates. I approved with the comment that I did not think this was the issue.

Picked the car up and the flicker continued the next day. Took a video the service contact and Tech forwarded to GM to get a determination. Came back the screen to be replaced.

In all my reading there was one member that said a horn honk would clear the flicker. My flicker was happening at all times, before startup the floating "V" that turns into the corvette wings would flicker, horn honk would clear. The flicker would happen during a drive and the horn honk would clear.

One member talked about going to the screen, settings, radio and doing a factory reset. I did this. Knocks out all radio settings and your phone pairing. From then on there has been no flicker. Three weeks now. I do understand that some members have had the problem pop up months later and this might happen but I have gone from daily flicker to no flicker for three weeks.

My questions is "did changing the infotainment screen in all the past fixes need to take place? I assume with a new screen you are now at factory settings which might or might not be taking advantage of the new software updates?? Can one just reset the screen as a fix?? Can one just get the software updates and then reset the screen for the fix?? Or does the infotainment screen have to be replaced for a 100% fix.

Time will tell and hopefully this will help someone else that is out of warranty.
Thanks for the reply. Tried it and had no luck. GM referred me back to the dealership who referred me to GM. 8k miles when the flickering began. Just missed the warranty deadline.

Did the factory reset on the radio. Nothing. Talked to the dealership, the car was over a year out of the bumper to bumper warranty. They had discussed issue with GM and said due to the car having so few miles, 13k, GM might offer a prorated fix. Took the car to the dealership. As I waited in line I decided to pair the phone since the factory reset lost the previous pairing. Couldn't figure it out so when the service manager got to me he offered to pair the phone. When he was done I asked if he had seen the flickering of the screen. He had not. Got in the car to see for myself and sure enough it was gone. Decided to leave the car for the diagnostic test. They found that the radio was bad. They could not say if this caused the screen flickering but it was possible. GM offered to pay 65% of the replacement cost of the radio so I took them up on it. It's been several weeks and no problems with the screen.

Last edited by wosisk; Jun 2, 2018 at 09:36 AM. Reason: update
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