Order Progress
Thread Starter
Pro
Joined: Sep 2015
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From: SW Kansas
Order Progress
The lady on ChevyChat said my order "...has been accepted, but there is no Target Production Week scheduled...". Does this mean I've moved from Event Status Code 1100 to 2000?
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Congrats on making some progress - hopefully you'll get a TPW soon.
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Pro
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From: SW Kansas
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I was told the exact same thing by Chevy chat, that my order was "accepted". That in of itself doesn't tell us much.
Then I asked them what is my event code. They said 1100.
To find out what your event code is, you need to specifically ask Chevy chat (or your dealer) for it, otherwise they don't offer up a number.
Then I asked them what is my event code. They said 1100.
To find out what your event code is, you need to specifically ask Chevy chat (or your dealer) for it, otherwise they don't offer up a number.
Melting Slicks
Joined: Sep 2004
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From: Southern NJ
Chevy Chat doesn't have the most timely up to date info. Your dealer will have access to more current data. Kerbeck lists the status of all of their customer orders online and updates usually at least once per week if not more. I would ask your salesman to email you a weekly update if they do not have an online system.
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The word "accepted" is totally misused by Chevy Chat. They frequently use that term when the order is at 1100. Either get the status code from Chevy Chat or GET IT FROM YOUR DEALER. Seriously, your dealer should provide this information for you. They can pull it at any time and it will be more up-to-date than Chevy Chat.
Tell your dealer that your Purchase Survey will depend on how well you are kept informed of your order progress as well as the rest of the buying experience.
Tell your dealer that your Purchase Survey will depend on how well you are kept informed of your order progress as well as the rest of the buying experience.
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Thread Starter
Pro
Joined: Sep 2015
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From: SW Kansas
The word "accepted" is totally misused by Chevy Chat. They frequently use that term when the order is at 1100. Either get the status code from Chevy Chat or GET IT FROM YOUR DEALER. Seriously, your dealer should provide this information for you. They can pull it at any time and it will be more up-to-date than Chevy Chat.
Tell your dealer that your Purchase Survey will depend on how well you are kept informed of your order progress as well as the rest of the buying experience.
Tell your dealer that your Purchase Survey will depend on how well you are kept informed of your order progress as well as the rest of the buying experience.
Le Mans Master
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Does your order contain any items that are on constraint, i.e. painted roof, Z51, etc? If it does this could be a reason it has not been scheduled for production. This is assuming your dealer actually has an allocation. You need to confirm this with your salesperson or perhaps with the new car sales manager. Good luck.
Drifting
Joined: Apr 2015
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From: Billings Mt
Though I am not your selling dealer, I would be happy to assist.
Please email me your order number and I will let you know what I can see on your order.
kenfichtner@dennymenholt.com
Happy Thanksgiving!
Please email me your order number and I will let you know what I can see on your order.
kenfichtner@dennymenholt.com
Happy Thanksgiving!
Thread Starter
Pro
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From: SW Kansas
Does your order contain any items that are on constraint, i.e. painted roof, Z51, etc? If it does this could be a reason it has not been scheduled for production. This is assuming your dealer actually has an allocation. You need to confirm this with your salesperson or perhaps with the new car sales manager. Good luck.
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Not sure where you're at location wise. I ordered through forum vendor Ken Fichtner in Billings, MT two weeks ago, late on Thursday afternoon. By last Friday my order was at 3300 with a confirmed TPW of 07 Dec. You need to find a different dealer that has an allocation for what you are wanting built. The one you are with is screwing you around. Just my .02
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Pro
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From: SW Kansas
Not sure where you're at location wise. I ordered through forum vendor Ken Fichtner in Billings, MT two weeks ago, late on Thursday afternoon. By last Friday my order was at 3300 with a confirmed TPW of 07 Dec. You need to find a different dealer that has an allocation for what you are wanting built. The one you are with is screwing you around. Just my .02
Did you order it with the Z 51 package and/or a painted roof? I'm getting a little suspicious of my dealer now.
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Not sure where you're at location wise. I ordered through forum vendor Ken Fichtner in Billings, MT two weeks ago, late on Thursday afternoon. By last Friday my order was at 3300 with a confirmed TPW of 07 Dec. You need to find a different dealer that has an allocation for what you are wanting built. The one you are with is screwing you around. Just my .02
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At the time, Ken had allocations for both. He was very up front about availability. I deferred on the Z51 but did go with the dual painted top option. I would strongly suggest giving Ken a call. He took my deposit over the phone and the order went in that same afternoon. He constantly emails pdf copies of the dealer workbench updates he gets from GM. This way I can print and save them in a file I've set up for all paperwork related to this purchase. He will do the same with the original dealer order so you can make changes if you wish to. He does it the way most dealers should do it but sadly fall way short.
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Pro
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From: SW Kansas
At the time, Ken had allocations for both. He was very up front about availability. I deferred on the Z51 but did go with the dual painted top option. I would strongly suggest giving Ken a call. He took my deposit over the phone and the order went in that same afternoon. He constantly emails pdf copies of the dealer workbench updates he gets from GM. This way I can print and save them in a file I've set up for all paperwork related to this purchase. He will do the same with the original dealer order so you can make changes if you wish to. He does it the way most dealers should do it but sadly fall way short.
Team Owner
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Ahhhhhh The truth comes out finally. Sadly not what you wanted to hear. He may be waiting a long time on those two options unless he is a high volume Corvette seller.
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From: SW Kansas
Ignorance used to be bliss. I didn't start reading this forum until after I ordered my car. As a result, I canned one dealer who was REALLY giving me the runaround. My current dealer is much larger, but apparently not large enough to have big pull with GM. Now that you folks wised me up, I am seeing the error of my ways. I didn't have to order the last new car I bought and life was much simpler. I wish I had a clue as to what a PITA this was going to be before I got started with it.