ChevyChat
Thread Starter
Pro
Joined: Sep 2015
Posts: 558
Likes: 245
From: SW Kansas
ChevyChat
Called ChevyChat to see where my 2016 is in the build process. He said that it was "in the shipping process". I asked him to clarify as to whether that meant it had actually shipped or not and he said that was the only information he had. Can the dealer find more accurate information than this? I've heard nothing from the salesman since he has been ill.
Burning Brakes
Joined: Jul 2004
Posts: 1,032
Likes: 173
From: Upstate NY
To be honest, my salesman sucked. I only used this dealership for their allocations and Corvette Tech, definitely NOT for their sales people.
ChevyChat gave me the most up-to-date info (I know, that is not the case with most people here). I knew when the car was finally shipped (rail) from ChevyChat, my salesman never notified me.
ChevyChat gave me the most up-to-date info (I know, that is not the case with most people here). I knew when the car was finally shipped (rail) from ChevyChat, my salesman never notified me.
Thread Starter
Pro
Joined: Sep 2015
Posts: 558
Likes: 245
From: SW Kansas
To be honest, my salesman sucked. I only used this dealership for their allocations and Corvette Tech, definitely NOT for their sales people.
ChevyChat gave me the most up-to-date info (I know, that is not the case with most people here). I knew when the car was finally shipped (rail) from ChevyChat, my salesman never notified me.
ChevyChat gave me the most up-to-date info (I know, that is not the case with most people here). I knew when the car was finally shipped (rail) from ChevyChat, my salesman never notified me.
Burning Brakes
Joined: Jul 2004
Posts: 1,032
Likes: 173
From: Upstate NY
You have to be persistent, you owe no loyalty to that dealership, bug 'em!
My salesman never notified me of anything, even when the ordering manager ordered the transparent roof which was NOT signed off by me.
They ate that one ($1,000).
BUT my car was built 9/15/14 (again notified only by ChevyChat) and my salesman emailed me end of Sept. asking would I sign a paper delivery?
Uhhhh, NO!
Never notified when my car was actually shipped finally to Selkirk, NY
(10/20/14), arrived 10/27/14. Salesman notified me 10/30/14, would I come ASAP and sign for the car for his Oct. sales. Ummm, NO!
I went Nov. 1st to get the car, was waiting since Aug. 1st order.
This is just my experience, and I was not on these forums at that time.
I've since learned SO much from everyone here.
Hope you bug your dealership/sales manager and get answers TODAY!
My salesman never notified me of anything, even when the ordering manager ordered the transparent roof which was NOT signed off by me.
They ate that one ($1,000).
BUT my car was built 9/15/14 (again notified only by ChevyChat) and my salesman emailed me end of Sept. asking would I sign a paper delivery?
Uhhhh, NO!
Never notified when my car was actually shipped finally to Selkirk, NY
(10/20/14), arrived 10/27/14. Salesman notified me 10/30/14, would I come ASAP and sign for the car for his Oct. sales. Ummm, NO!
I went Nov. 1st to get the car, was waiting since Aug. 1st order.
This is just my experience, and I was not on these forums at that time.
I've since learned SO much from everyone here.
Hope you bug your dealership/sales manager and get answers TODAY!
Thread Starter
Pro
Joined: Sep 2015
Posts: 558
Likes: 245
From: SW Kansas
I didn't know how long the salesman was going to be out sick
so I called the sales manager. Like going from night to day. He was in my 'Vette when I called getting it ready to go. I have no idea how long it had been since it had come in but I'll be going to pick it up on Thursday.
so I called the sales manager. Like going from night to day. He was in my 'Vette when I called getting it ready to go. I have no idea how long it had been since it had come in but I'll be going to pick it up on Thursday.
Burning Brakes
Joined: Jul 2004
Posts: 1,032
Likes: 173
From: Upstate NY
I didn't know how long the salesman was going to be out sick
so I called the sales manager. Like going from night to day. He was in my 'Vette when I called getting it ready to go. I have no idea how long it had been since it had come in but I'll be going to pick it up on Thursday.
so I called the sales manager. Like going from night to day. He was in my 'Vette when I called getting it ready to go. I have no idea how long it had been since it had come in but I'll be going to pick it up on Thursday.
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Le Mans Master
Joined: Oct 2012
Posts: 6,391
Likes: 1,454
From: South Dakota
Is there any way that I can go online and find the same information as to when it will arrive at the dealership, or is the dealer the only one to access that information?
Thread Starter
Pro
Joined: Sep 2015
Posts: 558
Likes: 245
From: SW Kansas
ChevyChat would or could not tell me anything beyond the fact that the car was "in the shipping process" and that the dealer was the only one I could contact for further information. I don't know of anything else on line that provides progress information.
Last edited by Highplains; Feb 9, 2016 at 05:56 PM.
Le Mans Master
Joined: Jul 2015
Posts: 6,223
Likes: 1,700
From: Northern California
St. Jude Donor '15
You can have your dealer activate OnStar, then you have to get the app and sign up. As long as the cars been started within the last 72 hours, I think, you can see where it is. If it shipped by train, your dealer can get you a rail car number and you can track it using the automated system.
There's no way to access the GM portal unless you have a dealer friend or buddy up to one of the forum dealers. Even then, they can't track it like OnStar.
There's no way to access the GM portal unless you have a dealer friend or buddy up to one of the forum dealers. Even then, they can't track it like OnStar.