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Old Mar 30, 2016 | 12:25 PM
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Default iOS 9.3

I think I encountered my first problem with the I-Phone upgrade to 9.3.

Prior to the upgrade, when I started the car, the center info screen would show "Owner's I-Phone Connected" and then go back to its original setting (which I have set to sport mode settings). Now, when I get in the car it says "Owner's I-Phone Connected" but it stays there and I have to manually scroll up to "Info" to get back to my original settings. Also, when it is stuck in the "phone connected" display, and I do anything with the phone, like type or turn it on and off, you can hear it through the sound system. Very weird....

Anyone else having similar issues?

PS....My car is a 2014 3LT. And it's an I-Phone 6. And I'm currently searching for others who have had issues with 9.3. Seems like there's a bunch.

Last edited by Myfourth1; Mar 30, 2016 at 12:31 PM. Reason: added info
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Old Mar 30, 2016 | 12:47 PM
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There are issues with several brands smart phone platforms and seems the most common right now is the Smart Phone "unconnecting/reconnecting" over and over again.

My Iphone 5 was doing the above and changing to BT music after a phone call. The 9.3 update fixed the changing to BT music problem only and not anything else. Went through a phone factory reset and delete and repair with the infotainment system with no help. Tried wife's Iphone about 20 minutes and it seemed OK.

I have an 2015 Equinox loaner while the A8 issue is being fixed on the Corvette and have had no problems with it in 3 days. Also no issue with Uconnect in the wife's Dodge Durango.

Apple set me up to bring in the phone for repair but I do not think it is the phone itself but the OS for the phone and Infotainment is not fully compatible.


GM 16-NA-042 mentioned but it seems to only apply to Android.

Last edited by Richard Ames; Mar 30, 2016 at 12:54 PM.
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Old Mar 30, 2016 | 12:48 PM
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I keep on getting the message to upgrade my Iphone 6S to 9.3 but am afraid to do it just for those reasons. I always hit install later-real PITA.
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Old Mar 30, 2016 | 01:20 PM
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I upgraded to 9.3 on my 6S+ a few days ago and have had no problems so far. (fingers crossed) I play music off a memory stick and mostly only use the phone for calls through BT. I will be installing the NavTool mirroring module in a couple of weeks so that will test my setup more thoroughly. I'll report back if any issues arise.
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Old Mar 30, 2016 | 01:27 PM
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Originally Posted by Patches
I upgraded to 9.3 on my 6S+ a few days ago and have had no problems so far. (fingers crossed) I play music off a memory stick and mostly only use the phone for calls through BT. I will be installing the NavTool mirroring module in a couple of weeks so that will test my setup more thoroughly. I'll report back if any issues arise.
I play my music using my I-Phone via BT and it is working ok, except for the fact that I have 4,000 songs and it plays only a small portion of them. In random play it tends to repeat artists fairly often. Not sure why, since it randomly plays all my artists when I use Airplay in the house connected to my receiver.

Good luck with NavTool.
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Old Mar 30, 2016 | 01:47 PM
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I'm also on 9.3. I've had no issues making/receiving calls, including using voice control. I haven't received or made a text yet, so I'm not sure if that feature works. It didn't work before.

Last edited by VY427; Mar 30, 2016 at 09:03 PM.
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Old Mar 30, 2016 | 03:16 PM
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Originally Posted by VY427
I'm also on 9.3. I've have had no issues making/receiving calls, including using voice control. I haven't received or made a text yet, so I'm not sure if that feature works. It didn't work before.
What phone are you using? I have a 5 but may change Saturday as it may be tied to the older phones from what I am hearing.

Last edited by Richard Ames; Mar 30, 2016 at 03:17 PM.
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Old Mar 30, 2016 | 05:01 PM
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Originally Posted by Richard Ames
What phone are you using? I have a 5 but may change Saturday as it may be tied to the older phones from what I am hearing.
I have a 6S.
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Old Mar 30, 2016 | 08:19 PM
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6s+ - upgraded 9.3 no issues yet
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Old Mar 30, 2016 | 08:41 PM
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Happened one time. I'll keep track and see if it keeps happening.
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Old Mar 30, 2016 | 09:12 PM
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Well, started the car today....phone connected...went back to original sport settings on the info screen...everything working fine....guess it's intermittent. We shall see....
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Old Mar 31, 2016 | 06:13 AM
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Originally Posted by Hossman352
6s+ - upgraded 9.3 no issues yet
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Old Mar 31, 2016 | 11:23 AM
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9.3 on my 6S has been a huge improvement!
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Old Mar 31, 2016 | 11:56 AM
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I noticed this a few times, even on previous iOS. It seems related to starting the car and driving quickly without giving the system time to boot up completely.
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Old Mar 31, 2016 | 01:59 PM
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Happened once here too, '16 C7, iphone 6, 9.3 final. Never happened with the 9.3 betas.

I did notice in my '15 GM truck that the 9.3 final connects to bluetooth a LOT faster, used to take 20-30 seconds and now its almost instant so something was changed in the 9.3 final. Might be affecting the Corvette differently.
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Old Mar 31, 2016 | 04:44 PM
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IPhone 6+ running 9.3 with no issues at all.
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Old Apr 1, 2016 | 12:15 PM
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Originally Posted by Mythird1
I think I encountered my first problem with the I-Phone upgrade to 9.3.

Prior to the upgrade, when I started the car, the center info screen would show "Owner's I-Phone Connected" and then go back to its original setting (which I have set to sport mode settings). Now, when I get in the car it says "Owner's I-Phone Connected" but it stays there and I have to manually scroll up to "Info" to get back to my original settings. Also, when it is stuck in the "phone connected" display, and I do anything with the phone, like type or turn it on and off, you can hear it through the sound system. Very weird....

Anyone else having similar issues?

PS....My car is a 2014 3LT. And it's an I-Phone 6. And I'm currently searching for others who have had issues with 9.3. Seems like there's a bunch.
Hello Mythird1,

I’m very sorry to learn that you are experiencing this concern after updating your iOS software. We take this type of feedback very seriously, so thank you for bringing this to my attention. We have an internal Infotainment team that would be in a better position to investigate this issue, and they can be reached via email at infotainment@gm.com or you can call them at (855) 478-7767.

If you’d like additional assistance after reaching out to them, you can always send me a private message.

Best,

Corey K.
Chevrolet Customer Care
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To iOS 9.3

Old Apr 1, 2016 | 12:26 PM
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Originally Posted by Richard Ames
There are issues with several brands smart phone platforms and seems the most common right now is the Smart Phone "unconnecting/reconnecting" over and over again.

My Iphone 5 was doing the above and changing to BT music after a phone call. The 9.3 update fixed the changing to BT music problem only and not anything else. Went through a phone factory reset and delete and repair with the infotainment system with no help. Tried wife's Iphone about 20 minutes and it seemed OK.

I have an 2015 Equinox loaner while the A8 issue is being fixed on the Corvette and have had no problems with it in 3 days. Also no issue with Uconnect in the wife's Dodge Durango.

Apple set me up to bring in the phone for repair but I do not think it is the phone itself but the OS for the phone and Infotainment is not fully compatible.


GM 16-NA-042 mentioned but it seems to only apply to Android.
Hello Richard,

We certainly appreciate your feedback, and I’ve documented your comments within our system for review by our internal departments. Have you tried contacting our Infotainment team at (855) 428-3669 to discuss your concern? They can also be reached via email at infotainment@gm.com. Additionally, I can confirm that the bulletin you referenced is for the Android Auto Update.

If you have any additional comments or questions, you’re more than welcome to send me a private message.

Have a good day,

Corey K.
Chevrolet Customer Care
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Old Apr 1, 2016 | 12:33 PM
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Originally Posted by mikegrr
Happened one time. I'll keep track and see if it keeps happening.
Hi Mike,

Please feel free to keep us updated as well! You can send us a private message if your infotainment concern returns, as we are always happy to assist.

Kindly,

Corey K.
Chevrolet Customer Care
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Old Apr 1, 2016 | 12:34 PM
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I have an I Phone 5C and 9.2.1 caused the problem everyone was having of not going back to what I was listening to.

But 9.3 fixed that and it is fine now
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