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Cracked windshield

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Old Jun 13, 2016 | 05:13 PM
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Default Cracked windshield

Noticed this today. Cracked inside only, corner driver side. Saw others with same problem on line. Some said dealer warranty others said dealer refused to repair under warranty. No outside chips or impact. Cracked sitting in garage. Washed car, no crack next time I went to drive I noticed the crack.
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Last edited by junker98; Jun 13, 2016 at 05:57 PM. Reason: added info
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Old Jun 13, 2016 | 05:38 PM
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My buddy showed me almost the same thing on his '15 vert on Saturday. It's from the inside as I could not feel the crack from the outside. Looks like a stress crack or defect as there are not any rock chips that could have caused it. He hasn't taken it in as he just noticed it so not sure on his warranty situation.
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Old Jun 13, 2016 | 06:24 PM
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Must be something in the air going around. This week I heard a rock hit the windshield right near the top. But my crack goes in two directions and I can see the indent in the glass. Waiting on factory replacement.
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Old Jun 13, 2016 | 08:59 PM
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Just make sure you check the glass before it's installed because they get damaged coming from the factory. We went through 7 before we got one that was ok, also make sure the guy has done a C7 before. There are all kinds of wiring in the upper part of the roof where the windshield stops.
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Old Jun 14, 2016 | 11:42 AM
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Originally Posted by junker98
Noticed this today. Cracked inside only, corner driver side. Saw others with same problem on line. Some said dealer warranty others said dealer refused to repair under warranty. No outside chips or impact. Cracked sitting in garage. Washed car, no crack next time I went to drive I noticed the crack.
Hi junker98,

I’m sorry to hear about the crack in your windshield, and I understand how this could be upsetting. If you’re interested in having it looked at by your dealer, I would be happy to reach out to them to help facilitate a service appointment on your behalf.

Please feel free to follow up with a private message if this is of interest.

Best,
Lauren E
Chevrolet Customer Care
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Old Jun 14, 2016 | 01:09 PM
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This is a know issue and GM knows about it. You will notice you feel the crack from the inside only. The crack is a stress crack as a result of welding slag on that area of where the windshield fits. The slag was not cleared off properly before fitment. Your dealer should take care of it.
Mine and others is very similar and from the same side.

Last edited by joemessman; Jun 14, 2016 at 01:09 PM.
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Old Jun 14, 2016 | 02:17 PM
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Default Be careful of replacement....

Make sure they replace it with one of these. And inspect it carefully because I also went through 5 windshields before I got one that wasn't damaged in shipping or poor handling by the dealer. Good luck.


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Old Jun 14, 2016 | 02:30 PM
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I wonder if Chevy knows it is a weak spot and not admitting it. My Onstar gps antenna stopped working, when the tech took the cover off of it above the rear view mirror he said there was a label that said Warning do not push on glass.
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Old Jun 14, 2016 | 04:45 PM
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Since it is on the inside of the windshield, I would certainly push for GM to replace it under warranty.
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Old Jun 16, 2016 | 12:14 PM
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As I stated in my previous post, the windshield will be covered by the warranty.
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Old Jun 27, 2016 | 11:14 AM
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Default At dealer

[Service writer said they would order glass to repair.thanks



SerU][/U]
Originally Posted by Chevy Cust Svc
Hi junker98,

I’m sorry to hear about the crack in your windshield, and I understand how this could be upsetting. If you’re interested in having it looked at by your dealer, I would be happy to reach out to them to help facilitate a service
Juan Carlos never called. I left 2 messages and he never called back. I am at the dealer waiting 20 mins so far for him to get off the phone to talk to me. First thing out of service writer was go to your insurance comp for windshield.

appointment on your behalf.

Please feel free to follow up with a private message if this is of interest.

Best,
Lauren E
Chevrolet Customer Care
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Old Jul 30, 2019 | 07:57 AM
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I pay $25 a year, for full coverage glass insurance thru my auto insurance company's, zero deductible.
The windshield in my 2015 coupe was to be replaced under warranty, several years ago.
It is still on order at my local Chevrolet dealer.
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Old Jul 30, 2019 | 05:48 PM
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Not sure why this thread got bumped but fwiw, my windshield has the same crack and GM said “ha ha... too bad”
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Old Jul 31, 2019 | 02:50 PM
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Hi Lauren I have a 2015 C7 Z51 and my windshield cracked while sitting in the garage in the exact same place as I have seen several others on the forums.Is Chevy offering any replacements on this common problem. Thanks My email is farmers.fred@hotmail.com and cell#972-743-1234
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