If Tech Support isn't able to help, I would suggest posting your issue here, on the Google Android Auto forum > https://productforums.google.com/for...m/android-auto

 

That doesn't happen in my 2016...Back and forth, startup, shut down.. It all works as intended... Galaxy7s and a Ipod classic 160GB plugged into the USB in the arm rest.


Like dogs and cats living together... It shouldn't work, but it does...

 

Thanks for the Android link. No info there, of any real value, on the iPod incompatibility. DID call Chevy My-Link Tech Support. Apple Play incompatibility with a tethered iPod IS A KNOW ISSUE. GM has it as a High Priority FIX issue and folks are working on it.
Tech Support did NOT know that same issues, perhaps more intermittent than with Apple Car Play, NOW exists with Android Auto. Tech Support advising "engineers" of the new issue so that they have full understanding.

Bottom Line....I would NOT give up my iPod for the Android Auto App. SO, I live with it. IF I see the need to use the Android Auto App for a Google Maps issue, then I take my chances. After it kills the iPod, I then disconnect and reset (reboot) the iPod and it will work fine for a few cycles....who knows. BUT, I have a work around....just choose NOT to mess up the iPod as that is primo.

Thanks again....will report back if GM resolves....

 

Fascinating. I am using the iPod Nano's....Gen 6 and Gen 7. Have them inside the "radio" as GM said put them closest to the radio. Use the Phone in the console. MIGHT try putting them side by side and see if the Android Droid Turbo will NOT try to bully the smaller iPod. THAT will be an interesting experience. The iPod Classic MIGHT not have the same "shutdown" issues as the smaller and cheaper Nano's...

WHO KNOWS....

 

I understand there's no info there on your specific issue. I'd still suggest it's worth your time to put up a post for your issue. You'll not find as many users as knowledgeable about Android Auto anywhere else.

 

I had no idea the android version could be added. I might have the dealer do it for a passenger using it. I use an iPhone so Apple Play works fine for me. I've read the mixed opinions about android vs IOS but until android offers a way to backup/restore like IOS where each iteration of phone can be cloned from my previous one, I'm not switching. That and android lacks any native feature to backup to my computer. Sure, some apps do it but no where as complete and as seamless as IOS.

I might even buy an android phone that uses my iPhones hotspot just for Google Maps as a backup to the onboard Navi.

 

Lots of good and interesting info in this thread.

As for the Android/EyePhone question, I think that if you are familiar with and like the Android experience, you will find the EyePhone to be a bit non-intuitive and frustrating to use.

 

Using the same logic wherein this graphic is being used to advise this guy on whether he should stay with Android or switch to iOS would imply he should sell his low-volume selling (but incredible/high-performance) C7 Corvette and buy a high-volume selling (but boring as hell) Toyota Camry. I love Apple products and would NEVER switch to Android.

 

If you use Waze you might want to stick with Android. It was announced earlier this year that Waze would be (eventually) work with AA.

http://www.theverge.com/2016/5/18/11...google-io-2016

How soon it will be is debatable since it's already been > 6 months, but it's doubtful you will ever see Waze work through Apple CarPlay.

 

Wow....... that exact thing happened to my IPod. Now I know
.............another mystery solved.

 

^^^ Mike,

Curious. What model (may have missed it) do you have and the approx build date.

I THOUGHT that disabling the Android and Apple apps fixed things. It did, SORT OF. I do NOT know if this is an iTunes issue or something wrong in the system.

iTunes "randomly" unchecked a bunch of songs. So, they did NOT appear in a Playlist. They are STILL in the library, but if you drag them into a Playlist, they "GRAY OUT". OK, fixed that. I also resynced the iPod. Today, I found some errors. The songs were "indexed" or moved a few playlists DOWN. So Playlist 1's songs were actually in Playlist 3. That did not happen until about the "C's" in the Playlists.

Only way to clear the Media's memory is to do a Private Data Erase. That also kills your favorites and your Navigation contacts. Did that. Then resynced the iPod. It looks like it is 100% NOW. SO, we will see, what we will see.

Had to recreated stations and contacts....ready for the experiment to begin.

 

So, does Android CarPlay work through bluetooth as well, or do you have to plug in a cable through the USB port?

 

BOTH.

When you install the Android CarPlay, it requires a BT pairing and a USB connection. It is not a BAD app, save the issues with interfering with having an iPod connected.

It will, I think, work with just the BT, but it is NOT full featured. I tried it for awhile. You are supposed to receive Texts on the screen...but someone sent me directions and it was garbled.

It DOES give you real time Google Maps....which is convenient if you are in an area where you can have traffic delays or tie-ups. Obviously the Google Real Time maps App is better than the Vette's Nav...in that it more up to date.

It DOES work extremely well with VOICE Recognition. I tested it against the VR in the Vette Nav. The address was 2400 Medical Center or 2400 Duke Medical Center. The Vette's VR never got close and Google picked it up the first time.

I DO love my Ipod, so that overruled using the Android Car Play.

The DOWNER is that once it is on your phone, it automatically, when BT is paired, goes to the "Android Auto" screen. That then searches for the USB connection as that drives the video display.

The Vette MyLink folks seem knowledgeable...but if ONE tells you that you ONLY need BT, then FORGET it and call back.

I CAN tell you that my 2016 was a May(2016 of course) production date. There is ONE level higher software for the "MyLink" system. I now have that....but that did NOT fix the Android issue with the iPod....

Hope this helps. You will have to decide if you want it. Good thing....it UNINSTALLS easily from the phone.

 

You guys are mixing up names and technology.

Google's version is called Android Auto

Apple's version is called Apple Carplay.

No such thing as Android Car play or whatever else

 

Yes, I'm talking about Android Auto, with my Samsung S6, so that's my bad.

I'm missing the issue with using both the IPod and the Android Auto though.

I would be using Android Auto, but likely playing music from a separate USB stick or source. Will I have the same issue, where MyLink will have dysfunction trying to recognize both the phone AND the USB stick through two separate USB ports? I assume I won't even be using Bluetooth in the car, since I have to use a USB cord to get Android Auto to work.

 

I agree. Having said that I bought a 2017 Ford Explorer last July after it just came out with the only difference from 2016 being they added Apple Car play. Works great. Add destination to maps and instantly transfers to car. Worth the price of admission. Don't know anything about Android but with Apple it just works.

 

I use a USB stick and Android Auto simultaneously

 

Not at all the same. While the C7 is high performance and the Camry low performance, iPhones and decent comparable Android phones are the same in terms of performance and price with Android often being cheaper and sometimes higher performing. As such your analogy is really off base to start with.

I understand, some people have already bought and drunk the iKoolaid but many, many others... how did Steve Jobs put it? Oh yes... "Think Differently!". It's odd that that slogan of "Think Different" when applied to Apple and it's customers is largely "as long as you think exactly how Steve Jobs wanted you to think with your Apple products". Pot, kettle, black. Enough said.

 

Pardon my non-tech name calling....but please do NOT flame what I write.

The Android and the Apple "Play" (Android Auto and Apple Car Play or CarPlay) have ISSUES. That is a demonstrated fact and also a documented (per the MyLink techs) fact.

Back to the basics....according to MyLink, the CORRECT methodology for using the Anroild Auto is "Pair via BT" and "Connect via USB".

The rub or glitch or incompatibility is NOT in the actual application. It is a System (software) BUG in the MyLink. IF you enable EITHER (or both if you have two OS's to feed...), then THAT enabling causes the "Incompatibility" with an iPod or Touch or similar device. What happens is that the device is not properly "shut down" when the radio/My Link system is turned off. There is a "disconnect". Therefore, when you restart the system, the iPod (or similar) Device will NOT be recognized. You will get the "No Media" Message.

NOW, if you are using a stick and have your tunes on it....I can NOT comment. BUT, if you are using an iPod (Apple OS device), the MyLink will not recognize it. You have to do a "hard reset" on the device. Once you do that and then reconnect....MyLink recognizes it.

The radio/MyLink shut down leaves the device "screwed up". YES, you can use the device in a manual mode and play items on it. BUT, the "Handshake" that linked it to the MyLink was "broken". The device has to be reset and the broken or incompatible handshake must be cleared. Resetting it clears it.

However, ONCE you do that and THEN turn off the engine again....the problem arises. SO, if you want to listen, each time you turn off the radio, you have to reset the auxillary device so that it can then "relink" or be "found"

Even is you are NOT using one of the "play" softwares (enabled), the radio will STILL have this issue. I found that out the first day. The "driver" that picked up my Vette enabled the Apple Car Play and it drove me and the dealer crazy until I finally kept experimenting and discovered the glitch. When I called MyLink, they confirmed it.

NOW, one other item, slightly "Linked" to this discussion. You MUST be very careful when you remove the iPod....say for updates or play list changes.

You MUST take OUT the iPod (iTouch) while the radio is ON. Then turn off the radio and get the remote away from the car and let the car go through a normal shutdown. If you then revise the Playlist or add music or whatever, you THEN attach the Ipod and start the engine. IF you see Duplicate Entries in the Playlists....you MUST do a complete system reset (killing your favorites and such....and contacts in NAV). That erases all the "Personal Data" and then when the iPod links, there is no "previous playlist memory residue".

MyLink has MORE bugs and issues than the 2014 Caddy CUE system. My wife's ATS has only had ONE issue in over 3 years of heavy iPod usage. The fix was to reset the iPod and it worked fine....no duplicate entries.

Hope this is acceptable to the Geeks....

 

Tech or not, if what you write is flameable then expect it to be flamed.

Yeah, yeah, yeah, everything has bugs. So what.

Not sure what this means. AA connects media apps view USB for superior sound and connects the phone for phone calls via bluetooth.

Never had a problem with my USB stick with all of my music. Maybe you should replace that aging iPod...

Well I can - works great!

I'm not an iGuy but when I Google "How old are ipods" I see

Maybe it's time to update that 12 year old technology eh?

The "geeks" say - time to update that over a decade old technology!