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Infotainment HMI issues

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Old Jan 30, 2017 | 11:46 PM
  #21  
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Originally Posted by tome
My new GS (2400 miles) did this last week. I disconnected the battery for 5 minutes and it has been fine since then. Anyone have it happen multiple times?
I disconnected the battery a few times and it would come back after some time. No exact time just randomly. Hopefully yours is fix and was just a glitch.
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Old Jan 31, 2017 | 10:10 AM
  #22  
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Originally Posted by SgtC6
I disconnected the battery a few times and it would come back after some time. No exact time just randomly. Hopefully yours is fix and was just a glitch.
HMI problems will not go away by disconnecting/ reconnecting the battery. Yes, that will reset the unit but the underlying problem may still be there. You spent tens of thousands on a new 'vette and you accept this flaw?...



How convenient is it to connect/ disconnect your battery?...will you do it on a trip?....or a casual drive?...or some other inconvenient time?



I have included the bulletin number on a previous post. Take that information to you dealer and they will test your unit and if necessary, replace the HMI!....
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Old Jan 31, 2017 | 10:46 AM
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What is the HMI vs. the screen itself?
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Old Jan 31, 2017 | 10:57 AM
  #24  
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Originally Posted by fredmills
What is the HMI vs. the screen itself?
Here's how you change one out to get Nav if you don't have it.

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Old Jan 31, 2017 | 11:11 AM
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Here is what one looks like...it is a module which controls the Human Machine Interface...thus HMI...

In addition to controlling the screen, when mine failed, and was reset by the dealer, my heater ran full blast and was uncontrollable via the screen.



http://www.ebay.com/itm/2016-OEM-GM-...-/272079368597
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Old Jan 31, 2017 | 05:51 PM
  #26  
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Originally Posted by N2TU
HMI problems will not go away by disconnecting/ reconnecting the battery. Yes, that will reset the unit but the underlying problem may still be there. You spent tens of thousands on a new 'vette and you accept this flaw?...



How convenient is it to connect/ disconnect your battery?...will you do it on a trip?....or a casual drive?...or some other inconvenient time?



I have included the bulletin number on a previous post. Take that information to you dealer and they will test your unit and if necessary, replace the HMI!....
No, I had my problem last March- June. Only drove the car twice, once to get clear bra installed and then to dealer, and it sat at dealer for a month waiting on new HMI module. My post was trying to say, I had the problem and battery disconnect and reconnect would only fix it temporarily.
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Old Jan 31, 2017 | 08:29 PM
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Originally Posted by SgtC6
No, I had my problem last March- June. Only drove the car twice, once to get clear bra installed and then to dealer, and it sat at dealer for a month waiting on new HMI module. My post was trying to say, I had the problem and battery disconnect and reconnect would only fix it temporarily.
Ahhhh.....Now I understand your post!.....thanks for the clarification.....

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Old Jan 31, 2017 | 08:33 PM
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And upon seeing the answers/comments I have contacted my dealer for the HMI module. Thanks to all for your input.


Tom
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Old Feb 1, 2017 | 06:13 PM
  #29  
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Originally Posted by tome
And upon seeing the answers/comments I have contacted my dealer for the HMI module. Thanks to all for your input.


Tom
All,

My HMI unit was replaced today. I took a little under 2 hours and did not require a software flash so all my settings remained the same.

Hopefully, this will fix the blank/ update screen problem.

Regards...
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