Good Service!!
Thread Starter
Instructor
Joined: Aug 2014
Posts: 159
Likes: 28
From: Williamsburg Michigan
Good Service!!
Many of us like to post about our troubles with the "Free" oil changes, and the disasters with the Dry Sump oil changes on our C7's.
I just took my Z51 M7, to a local dealer in a small town. Low volume C7 dealer for sure. Voice Motor Sales in Kalkaska, Michigan. Population, 2,000.
The service clerks treated me with kindness and respect, even though I probably had my 'don't F up my car' attitude showing a little.
The oil change tech spoke with me and let me know that he would not be working on my car, because he was not Corvette certified. I did discuss with him my jacking pucks and some of the common issues with the dry sump oil change. He was kind enough to listen.
While in the waiting room the service clerk came in and asked if I wanted Mobil 1, or Dexos. No difference to her. (I know Dexos is a certification not a specific brand) In GM speak Dexos is usually a blend of oil and synthetic oil, I think.
Got the car back with the oil EXACTLY halfway between full and needs a quart. PERFECT!
They did the airbag reprogram recall too.
They ordered the new hood latch pins, and will call me when the parts are in.
If they had donuts to go with the coffee, it would have been a perfect morning.
Not really news worthy, but when things go well I notice that too.
I just took my Z51 M7, to a local dealer in a small town. Low volume C7 dealer for sure. Voice Motor Sales in Kalkaska, Michigan. Population, 2,000.
The service clerks treated me with kindness and respect, even though I probably had my 'don't F up my car' attitude showing a little.
The oil change tech spoke with me and let me know that he would not be working on my car, because he was not Corvette certified. I did discuss with him my jacking pucks and some of the common issues with the dry sump oil change. He was kind enough to listen.
While in the waiting room the service clerk came in and asked if I wanted Mobil 1, or Dexos. No difference to her. (I know Dexos is a certification not a specific brand) In GM speak Dexos is usually a blend of oil and synthetic oil, I think.
Got the car back with the oil EXACTLY halfway between full and needs a quart. PERFECT!
They did the airbag reprogram recall too.
They ordered the new hood latch pins, and will call me when the parts are in.
If they had donuts to go with the coffee, it would have been a perfect morning.
Not really news worthy, but when things go well I notice that too.
Safety Car
Joined: Oct 2012
Posts: 4,788
Likes: 683
From: Austin Texas
St. Jude Donor '15
Always nice when things go the way they should.
There are ,amy good dealers out there, rather a surprise that there would be one in a small town like that. I think that you got a winner.
A nice post, I am sure that they deserve a pat on the back.
There are ,amy good dealers out there, rather a surprise that there would be one in a small town like that. I think that you got a winner.
A nice post, I am sure that they deserve a pat on the back.
Race Director
Joined: Jul 2010
Posts: 10,548
Likes: 176
From: Upstate NY
Nice to read a positive spin on things for a change! I do my own oil changes but my experiences with my local dealer have been quite good. The most serious service was the fuel filler recall work, involving wheel and inner fender liner removal, along with part replacement. I was treated to coffe and donuts, introduced to the certified tech, and invited into the shop to witness the work! Naturally I accepted the offer.
Melting Slicks
Joined: Jul 2014
Posts: 2,195
Likes: 479
From: Bonita Springs Florida
Estero Bay Chevrolet (Estero Florida). Great dealership and service department. Staff is professional and courteous. They handle your Corvette w/ care.
Florida guys and gals, check em out, they offer Military, Supplier and Employee discounts (plus USAA) etc. They are one of the bigger Corvette dealerships in Florida. Good inventory of new cars w/ plenty of GS's.
Brought mine in for the last no-charge oil change, They did the Airbag recall and got the car back in less time than estimated. Lounge is excellent, donuts, cookies and fresh brewed single cup coffee w/ big screen TV, wi-fi and HP computers set up for customers to use.
Only thing missing is a back rub by Miss January.
Florida guys and gals, check em out, they offer Military, Supplier and Employee discounts (plus USAA) etc. They are one of the bigger Corvette dealerships in Florida. Good inventory of new cars w/ plenty of GS's.
Brought mine in for the last no-charge oil change, They did the Airbag recall and got the car back in less time than estimated. Lounge is excellent, donuts, cookies and fresh brewed single cup coffee w/ big screen TV, wi-fi and HP computers set up for customers to use.
Only thing missing is a back rub by Miss January.
Last edited by 1SG_Ret; Oct 4, 2016 at 09:02 AM.
Le Mans Master
Joined: Jan 2002
Posts: 5,891
Likes: 1,199
From: Ft. Myers FL
1SG_Ret : Estero Bay Chevrolet (Estero Florida). Great dealership and service department. Staff is professional and courteous. They handle your Corvette w/ care.
Not all dealerships are dirt bags.
