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WARNING: 3LT upper trim pieces dyed my seat! No warranty
I am super pissed. I noticed a black spot on the top of my headrest a few days ago. I figured my detail shop just missed a spot. I figured it was dried dirt or something. I couldn't get it with water and scrubbing, so I took it back to the detail shop. They used a magic eraser and their spray, with no luck. They told me it was paint and that I needed to take it to the dealership, it has to be defective. Fine, I was getting my brakes done there anyways today.
So I show it to the technician, who talks to his boss. What happened is, the headrest was rubbing the "alcantera" part of the hoop. It is not rubbing the top, but the hoop. Their best guess is that when I hit a berm with a passenger who is wearing a helmet that it was rubbing it back and forth and caused the dye to leak onto the leather.
WHY THE **** would Chevy design a seat that can even touch the headliner. How dumb is that??? Does any other car in the world do that? Why is there no warning about this ANYWHERE in the owners manual. Why does the cheap fake alcantera leak dye? Would a German engineer be shot for making this mistake? Would he shoot himself?
I ask about using my warranty to fix it. He told me it was like my girlfriend kicking the door sil with her high heels, or me scratching the door with my key. I think it is nothing like the two of those things. I was using the controls properly, I didn't modify the seat in any way. If there was any kind of warning about this I would not have let it happen. I am super careful and keep my car in tip top shape.
SO BE WARNED!
This is some BS. I can't un-see the spot. When my top is off, it is super obvious to me now =(
I am on these boards all day, and have never heard of this happening!
Is it GM,s fault if he gets into an accident? Just sayin. Had to know seat was rubbing on the headliner. Action and reaction.
It's a "design flaw" if the USER does something that mars a light colored leather seat? Seriously??? That's just a risk of having the light color interior -- you've got to be more careful if you want it to last.
And please stop with the mindset "GM should have designed it to prevent me from doing something dumb". YOU made a mistake-- be an adult and own it, instead of saying that GM shouldn't have 'allowed' you to do it.
There are LOTS of things we are "allowed" to do that will damage the car. Ever redline your engine immediately after startup? Is GM preventing you from doing it? Common sense right? Kinda like how you shouldn't adjust a light colored seat to an extreme position so that it rubs against a dark colored panel.
I don't know about others, but I don't WANT or NEED to be restricted like a child.
"when I hit a berm with a passenger who is wearing a helmet that it was rubbing it back and forth and caused the dye to leak onto the leather."
Please explain that!
The headrest was wedged against the headliner I guess. I had no idea that this was possible until today. Why would it do that? Is there any other car in the world who's headrests can hit the roof? So while the two were touching, and I went over bumps...
I will try another dealer. But this dealer has a great history of warranty work. They even replaced an engine for hooked on driving when it dropped an engine. Even with consistent track use.
I can kind of see their point. It's not a defective part. Just defective engineering.
I can't get my head around what happened here from the description. I don't know how or why a seat could or would be set high enough to rub against the headliner, or what the heck a passenger wearing a helmet has to do with anything.
However, take it to an upholstery shop. If they can't remove the stain, they can probably airbrush dye the leather and blend it in, so that it won't be noticeable.
^^^ It's hard to explain. I am doing my best. I have a short girlfriend with good posture. Seat all the way back + all the way up means it was rubbing the headliner. She was probably too short to notice it was touching. Hell, when would I ever adjust the passenger seat. Let's forget about the helmet and racing curbs and just say I hit a lot of bumps.
P.S. FOOSH, I drove around in PTM wet today and it was awesome!
Last edited by Steve Garrett; 03-07-2017 at 10:00 AM.
Reason: No need to re-quote the previous post, especially if you're the next person posting.
Can you adjust the passenger seat into that position and take a picture to show how it touches the roof? I have comp seats and it doesn't seem I can get mine in a position that would.
Just use the front button to shimmey it up. Lean the seat back... I can hear it rubbing.
Last edited by Steve Garrett; 03-07-2017 at 10:02 AM.
Reason: Merged Posts-please use the Multi-Quote button in the lower right hand corner (middle icon) to make your reply look like this.
I guess it's a Chevy, what should I have expected.
my speaker grill in the dash was warped too, but they are replacing that under warranty.
I wish my cup holder could hold a drink too. But I'm just mad at chevy / gm right now.
I am going to look like an idiot at the porsche dealership when I try to make the seat hit the roof and the sales guy asks what I am doing. Or aston, BMW, merc, etc
It was bound to happen sooner or later. I had beige seats in a car once. Had a brand new 300C when they first released. My wife put her black leather purse/clutch on the passenger seat and the leather was damp from something. Bled all over the seat, I was a bit displeased. Nothing would remove it. Sorry brother.
Just use the front button to shimmey it up. Lean the seat back... I can hear it rubbing.
This picture says it all WTF and that's the 3LT option! I would bring it to a leather shop and see what they can do. In 2014 the fake suede SHI"did not come standard on a 3LT. You had to order it as a option and since what happened to you I am glad I did not get that FAKE suede SHI" on my car! How expensive it is to replace the leather material on the seat if you can not get that black stain out? I would have to replace the leather on the seat because that stain would bother me everyday I looked at it like it does you I am sure!Good luck with your fix and let us know what happens.
I agree with JeffinDFW. I had new black jeans that had been washed a couple times but still left a dark smudge on my light gray drivers seat. It did come off, but it wasn't easy, as I was also worried that scrubbing to hard would damage the seat material -- 2015 3LT
03-07-2017, 12:03 AM
WARNING: 3LT upper trim pieces dyed my seat! No warranty
I would bring it to a leather shop and see what they can do. In 2014 the fake suede SHI"did not come standard on a 3LT. You had to order it as a option and since what happened to you I am glad I did not get that FAKE suede SHI" on my car! How expensive it is to replace the leather material on the seat if you can not get that black stain out? I would have to replace the leather on the seat because that stain would bother me everyday I looked at it like it does you I am sure!Good luck with your fix and let us know what happens.
