Black infotainment screen
Thread Starter
Instructor
Joined: Nov 2015
Posts: 179
Likes: 49
From: Mboro
Black infotainment screen
Hello guys.
So as of yesterday my infotainment screen is pitch black. The screen goes up and down but the radio doesn't work, no audio, nav, nothing..
I am wanting to self diagnose the problem myself but am having a hard time finding which fuse relates to the infotainment screen?
I do not have a warranty and I want to know everything I can do to try and get the screen to work. If I have to replace the screen then so be it, but I would rather save the $100 diagnosis fee instead of having that stack up on top of the price of a new screen.
So as of yesterday my infotainment screen is pitch black. The screen goes up and down but the radio doesn't work, no audio, nav, nothing..
I am wanting to self diagnose the problem myself but am having a hard time finding which fuse relates to the infotainment screen?
I do not have a warranty and I want to know everything I can do to try and get the screen to work. If I have to replace the screen then so be it, but I would rather save the $100 diagnosis fee instead of having that stack up on top of the price of a new screen.
Le Mans Master
Joined: Jul 2004
Posts: 5,040
Likes: 939
From: Bonney Lake Washington
I admire your drive (no pun intended)
I know just enough to cause real harm to my vehicles (and I have the past to prove it)............good luck with your efforts
Last edited by dbirdhouse1; Jun 5, 2017 at 07:36 PM.
Instructor
Joined: Jun 2003
Posts: 150
Likes: 44
From: Prescott, AZ
Hello guys.
So as of yesterday my infotainment screen is pitch black. The screen goes up and down but the radio doesn't work, no audio, nav, nothing..
I am wanting to self diagnose the problem myself but am having a hard time finding which fuse relates to the infotainment screen?
I do not have a warranty and I want to know everything I can do to try and get the screen to work. If I have to replace the screen then so be it, but I would rather save the $100 diagnosis fee instead of having that stack up on top of the price of a new screen.
So as of yesterday my infotainment screen is pitch black. The screen goes up and down but the radio doesn't work, no audio, nav, nothing..
I am wanting to self diagnose the problem myself but am having a hard time finding which fuse relates to the infotainment screen?
I do not have a warranty and I want to know everything I can do to try and get the screen to work. If I have to replace the screen then so be it, but I would rather save the $100 diagnosis fee instead of having that stack up on top of the price of a new screen.
Thread Starter
Instructor
Joined: Nov 2015
Posts: 179
Likes: 49
From: Mboro
So I checked all the fuses... Nothing.
Took apart the center console to make sure all wires and connections are good... still nothing.
Unplugged HMI module and plugged everything back in... Nothing.
Now I'm left with no choice but to take it in to my dealer for them to diagnose.
Took apart the center console to make sure all wires and connections are good... still nothing.
Unplugged HMI module and plugged everything back in... Nothing.
Now I'm left with no choice but to take it in to my dealer for them to diagnose.
Advanced
Joined: Apr 2017
Posts: 78
Likes: 9
Service bulletin issued for software update
Service bulletin issued for loose wire connection under the screen
Possible replacement of the HMIM
Only the loose wire connection is something you could possibly fix. Search the forums here, there's tons of threads about black screens and flickering screens like an old tv set.
Service bulletin issued for loose wire connection under the screen
Possible replacement of the HMIM
Only the loose wire connection is something you could possibly fix. Search the forums here, there's tons of threads about black screens and flickering screens like an old tv set.
Advanced
Joined: Apr 2017
Posts: 78
Likes: 9
Had the dealership replace my screen at their recommendation because my screen would black out and reboot the HMI. The screen replacement didn't fix the problem. I'm calling Monday and asking about a full HMIM replacement.
Last edited by Pineapple Devil; Jun 10, 2017 at 04:18 PM.
Pro
Joined: May 2014
Posts: 580
Likes: 32
From: New York
Hello guys.
So as of yesterday my infotainment screen is pitch black. The screen goes up and down but the radio doesn't work, no audio, nav, nothing..
I am wanting to self diagnose the problem myself but am having a hard time finding which fuse relates to the infotainment screen?
I do not have a warranty and I want to know everything I can do to try and get the screen to work. If I have to replace the screen then so be it, but I would rather save the $100 diagnosis fee instead of having that stack up on top of the price of a new screen.
So as of yesterday my infotainment screen is pitch black. The screen goes up and down but the radio doesn't work, no audio, nav, nothing..
I am wanting to self diagnose the problem myself but am having a hard time finding which fuse relates to the infotainment screen?
I do not have a warranty and I want to know everything I can do to try and get the screen to work. If I have to replace the screen then so be it, but I would rather save the $100 diagnosis fee instead of having that stack up on top of the price of a new screen.
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Safety Car
Joined: May 2012
Posts: 4,259
Likes: 628
From: Tempe Arizona
St. Jude Donor '22-'23-'24
Having the exact same issue on a car I just put money down on. The dealer is going to repair it before I officially take delivery. I will update what was done to correct as soon as I get the car back.
Melting Slicks
Joined: Apr 2008
Posts: 2,063
Likes: 335
From: Massachusetts
Been doing it to me since the day I bought it - its going in the trash at some point - get me a real stereo system
GM needs to change their stereo equipment provider - driven me crazy since the day they started using blowz
GM needs to change their stereo equipment provider - driven me crazy since the day they started using blowz
Race Director
Joined: Oct 2008
Posts: 17,982
Likes: 1,074
From: Lansing MI
Don't even consider trying to do any of this, without the service manual, and the correct wiring schematics. Not so much because you will damage anything, although that's possible, but because your chances of actually successfully diagnosing the problem correctly are basically the same as random guessing.
Cruising
Joined: Feb 2016
Posts: 11
Likes: 1
From: Massapequa Park NY
Looks like my turn...
What's up fellas...Have a '16 Z06...took it to a car show a few nights ago, radio/screen fine; started it up to return home, black screen/no radio or back up camera function. Have extended warranty, so made immediate appointment (next Friday). Just went out this morning and started it up, radio working now ?!?! Is this a sign that the HMI module starting to go bad, possibly affected after it heats up, or a software update issue ?!?! Can anyone advise of any updated info b4 getting it to the dealer later this coming week...Thanks !
Last edited by L.I. 2016 Z06; Apr 21, 2019 at 08:05 AM.
Glad mine seems to be mostly normal
Pro
Joined: Nov 2017
Posts: 544
Likes: 387
From: South Carolina
My screen went black on my 18 Stingray, however the radio and the touch screen still worked. Prior to the total blackout my screen would black out intermittently. One day it would work the next it would be out. Then it went out one day and never came back. During the blackout times I could actually touch the screen in different places and the functions still worked. I took it to the dealer and the Corvette tech said it was either the screen itself, the module or the cable connecting the screen to the module. He stated his experience was that it was usually the screen. So that was where they started. They ordered a new screen and it came in the next day. They installed the screen under warranty and that fixed the problem.
Last edited by Inferno24; Apr 21, 2019 at 10:53 AM.
Melting Slicks
Joined: Apr 2008
Posts: 2,063
Likes: 335
From: Massachusetts
Dealership wanted to replace the HMIM first told them thats not it - they didn't listen - guess what it was the stereo unit like I told them so now I have two new units should be good to go for a while - I dont use compartment cant trust the design - all good now
Last edited by rsvette12; Apr 21, 2019 at 12:00 PM.