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Touch Screen went black ?

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Old Jun 10, 2017 | 10:07 PM
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Default Touch Screen went black ?

Today my Infotainment Screen just went black on start up. I drove 20 some miles stoped. One hour later started up still black then the screen had an unusual screen, in the picture. Parked for about four hours started up and everything was backing just fine? Any ideas?
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Old Jun 11, 2017 | 09:45 AM
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Quick fix until you can take it in. Just beep the horn. That sends some kind of juice to it.
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Old Jun 11, 2017 | 04:02 PM
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When I get to the dealer for next oil change I will show them the screen picture an see if anyone has had this happen. They cane send in tech support.

Last edited by Steve Garrett; Jun 26, 2017 at 10:54 PM.
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Old Jun 12, 2017 | 08:50 AM
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I've had the Infotainment screen in my car go black on two occasions. Both times, it was off for about 15 seconds and then came back as if someone had rebooted it. Took a while for GPS to resync and for my media to start playing again (USB in the cubby). It's on the list for the dealer to look at when I go in for my next oil change.
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Old Jun 26, 2017 | 07:09 PM
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Originally Posted by JaxC7
I've had the Infotainment screen in my car go black on two occasions. Both times, it was off for about 15 seconds and then came back as if someone had rebooted it. Took a while for GPS to resync and for my media to start playing again (USB in the cubby). It's on the list for the dealer to look at when I go in for my next oil change.
This is happening to me as well now on my 17 Z06. I was also playing music through USB both times it happened. Any resolution yet? Unless the issue gets worse, I will likely wait for my next oil change as well.
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Old Jun 26, 2017 | 07:25 PM
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Originally Posted by TorchRedZ
This is happening to me as well now on my 17 Z06. I was also playing music through USB both times it happened. Any resolution yet? Unless the issue gets worse, I will likely wait for my next oil change as well.
For me, both occurrences happened when I was using the Nav system. I use a USB for music pretty much at all times, so, at least for me, it doesn't seem to be related.
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Old Jun 26, 2017 | 09:48 PM
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Well, if we take the screen at face value, it's trying to update your entertainment system (upgrade to a newer version). It appears they're using a version of Linux to power the entertainment system and updates occur through a USB device. It may be that the process for updating the version got confused and thought that your USB device had an update on it when it didn't. Hence "waiting for update media" and "copying 0/100". I wouldn't expect a dealer to be able to fix this. It's most likely a defect in the software that runs the entertainment system. A fix would need to come from GM. Certainly should be reported to GM (via your dealer).
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Old Jul 14, 2017 | 08:15 PM
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anyone else having this happen? mine went black twice now in the last 3 weeks
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Old Jul 14, 2017 | 08:37 PM
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Originally Posted by Thunder22
anyone else having this happen? mine went black twice now in the last 3 weeks
Mine has only did that twice in a three hour period and hasn't happened again. I can't help you any more then that. Got luck😎
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Old Jul 14, 2017 | 08:44 PM
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Originally Posted by Tommyleo
Mine has only did that twice in a three hour period and hasn't happened again. I can't help you any more then that. Got luck😎
Thanks, hoping it's just a glitch.
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