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Old Jun 12, 2017 | 06:28 PM
  #1  
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Default Pdr

Has anyone had any problems with the recorder.
This weekend I went to record a secession when I
hit the pdr on the touch screen it went blank black .
I had to hit the home button to retrieve the screen .
The sd card is in place and has always worked. This is the first time I have had a problem .
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Old Jun 13, 2017 | 01:23 PM
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Same thing happened to my 2015 Z51. Dealer diagnosed as a bad Recorder Module (23350845). Special order part should be in this week. It is a $1048.50 list price part so lucky I am still under warranty. Hope dealer got it right and the new Recorder is the fix.
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Old Jun 13, 2017 | 01:35 PM
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Thanks my dealer is about 80 miles away what are the chances of them having this in stock. Guess 0
how long did it take for the dealer to realize that was the problem
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Old Jun 13, 2017 | 01:44 PM
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Took about an hour. Tech put the car on the test set and there was no output from the Recorder Module on the data buss. Won't know if they got it right until the part arrives and is installed. Hopefully late this week or early next. Service advisor told me the part is special order and should arrive in 3 - 5 days. I don't think dealers can stock special order parts.
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Old Jun 13, 2017 | 02:10 PM
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This just happened to me but the PDR came back on the car restart. I've got until September to fix a hard fail under warranty.
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Old Jun 13, 2017 | 08:23 PM
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Ok well thanks for all the info. I guess I'll have to make that trip anyway. hoprfull the screen remains.
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Old Jun 22, 2017 | 12:47 PM
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Update. Recorder Module replaced today. Didn't fix the problem. Dealer ordered replacement screen. Screen supposed to be in by 10am tomorrow.
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Old Jun 22, 2017 | 02:15 PM
  #8  
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Default Module

Originally Posted by wspo
Same thing happened to my 2015 Z51. Dealer diagnosed as a bad Recorder Module (23350845). Special order part should be in this week. It is a $1048.50 list price part so lucky I am still under warranty. Hope dealer got it right and the new Recorder is the fix.
Wow thanks for the info. I was afraid of that
oh well I guess I will look into an extended warranty
I'm good till October.
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Old Jun 22, 2017 | 03:57 PM
  #9  
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I had this happen once. I mentioned it to the dealer when I had it in for something else, and they updated the software. No clue if it has anything to do with PDR, but the overall response of the infotainment is much snappier now.
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Old Jun 22, 2017 | 06:34 PM
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Eventually, someone will read this thread when their car is out of warranty, so I wanted to share my experience. Because I am stupid, I accidentally bricked my pDR computer when trying to update it. I bought a used one off eBay, plugged it in, and it worked perfectly. It was a different part number than the unit it replaced. No programming at the dealership was neccissary, it was true plug and play. It is located under the passenger carpet, against the firewall.
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Old Jun 23, 2017 | 03:52 PM
  #11  
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Update. Picked up car this afternoon. Display screen was replaced and PDR is now working. Write up says internal short in the display screen.
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Old Jul 28, 2017 | 10:53 AM
  #12  
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Originally Posted by wspo
Update. Picked up car this afternoon. Display screen was replaced and PDR is now working. Write up says internal short in the display screen.
My car is in for over a week now they replaced recorder mod and it did not fix it. They did futher testing I told them about the screen they said according to the testing they think the module the replacement module was bad so they ordered another one. They have never felt with the pdr issue. It's very frustrating. Where is your dealer located.
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Old Jul 28, 2017 | 01:28 PM
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Dealer is in Florida Panhandle. I suspect the tech was fooled by seeing no traffic from the recorder module on the data buss. The lack of buss traffic is probably because the screen is not communicating with the recorder module. I believe it is the screen which commands the functioning of the recorder module.
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Old Aug 5, 2017 | 04:02 PM
  #14  
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From: staten island new york
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Originally Posted by wspo
Update. Recorder Module replaced today. Didn't fix the problem. Dealer ordered replacement screen. Screen supposed to be in by 10am tomorrow.
So after 2 full weeks 2 recorder modules replaced
They finally repelaced the screen now it works . When I told them about the shirt in the screen they wanted to do there own test
. It's back now works fine but had to buy a ad
Card the old one was not compatible anymore found that strange. But what can you do . Just extended the warranty for another 3 years.
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Old Aug 6, 2017 | 11:31 AM
  #15  
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From: Allen Tx
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Originally Posted by mikeg58
So after 2 full weeks 2 recorder modules replaced
They finally repelaced the screen now it works . When I told them about the shirt in the screen they wanted to do there own test
. It's back now works fine but had to buy a ad
Card the old one was not compatible anymore found that strange. But what can you do . Just extended the warranty for another 3 years.
glad it's fixed......reformat that sd card and have 2. I've had to format both cards for my pdr for it to work.
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Old Aug 13, 2017 | 06:29 PM
  #16  
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Default Reformat sd card

Originally Posted by DogTag-C7R
glad it's fixed......reformat that sd card and have 2. I've had to format both cards for my pdr for it to work.
not to familiar with reformatting ss card
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Old Apr 20, 2018 | 01:03 AM
  #17  
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I'm having the same issue with my 2015 Z51... Black PDR screen only. Had it in dealer certified service for a week and $1700... PDR module was replaced and now screen is black again after a few miles.... Any help on what the fault was and how to diagnose? I was hoping dealer certified service was better than this. Since I'd had a PDR replaced, does anyone know the PDR date code info? I'd like to check that a new PDR was installed after service diagnosed it and bought new. Help? Old (?) PDR labeled with blue dot and 23313639 73909000000000 000238162 TN115JAN0H17.

Last edited by Rick66&90; Apr 20, 2018 at 01:18 AM. Reason: additional information
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Old Apr 20, 2018 | 06:11 AM
  #18  
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From: staten island new york
Default Replace

They had my car for over 2 weeks tried all of that they need to replace the screen bottom line that’s the ultimate fix the module is causing a short for some reason they changed my module also it’s the screen don’t take no for an answer
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