Hatch won't shut
Thread Starter
2nd Gear
Joined: Jul 2017
Posts: 2
Likes: 0
Hatch won't shut
I was buying a 17 last night and the salesman was showing how to open hatch with key, he open hatch and opened door with the pull cable. The problem is that when I went to shut the hatch it wouldnt close. I had to leave car at dealership so they could figure it out? does anyone know a fix?
Le Mans Master
Joined: Sep 2003
Posts: 8,847
Likes: 795
From: Longview Texas
Don't 2017's have the power latch?
Never thought about before, but when the key is used to open the hatch with a good battery, does the electric latch stay retracted?
You may need to hit the hatch release button to move the latch to the open position, and then try to close it.
If the latch stays in the closed position, you may need to open the driver door to relieve pressure so it will latch like on cars without power latch.
Never thought about before, but when the key is used to open the hatch with a good battery, does the electric latch stay retracted?
You may need to hit the hatch release button to move the latch to the open position, and then try to close it.
If the latch stays in the closed position, you may need to open the driver door to relieve pressure so it will latch like on cars without power latch.
Last edited by TEXHAWK0; Jul 1, 2017 at 07:47 PM.
Le Mans Master
Joined: May 2000
Posts: 8,729
Likes: 1,508
From: Redmond WA
I'd guess the latch needs service, or best case, the pull cable got hung up on something and jammed the latch open.
Dealer will solve. Not a common issue.
Dealer will solve. Not a common issue.
Last edited by davepl; Jul 1, 2017 at 08:11 PM.
Le Mans Master
Joined: Sep 2003
Posts: 8,847
Likes: 795
From: Longview Texas
Race Director
Joined: May 2008
Posts: 10,742
Likes: 629
From: Manheim Pennsylvania
There is a recall on the latch on the 2017 convertibles. I am going to take my car in soon, I have noticed intermittent issues with my latch.
Thread Starter
2nd Gear
Joined: Jul 2017
Posts: 2
Likes: 0
Don't 2017's have the power latch?
Never thought about before, but when the key is used to open the hatch with a good battery, does the electric latch stay retracted?
You may need to hit the hatch release button to move the latch to the open position, and then try to close it.
If the latch stays in the closed position, you may need to open the driver door to relieve pressure so it will latch like on cars without power latch.
Never thought about before, but when the key is used to open the hatch with a good battery, does the electric latch stay retracted?
You may need to hit the hatch release button to move the latch to the open position, and then try to close it.
If the latch stays in the closed position, you may need to open the driver door to relieve pressure so it will latch like on cars without power latch.
Le Mans Master
Joined: May 2000
Posts: 8,729
Likes: 1,508
From: Redmond WA
Mine's a convertible, but has a pull cable for both. And I got the cable jammed once (after R&R'ing the rear fascia), so I couldn't close the trunk. Sounded similar, but I'm guessing now OP has a coupe....
Last edited by davepl; Jul 2, 2017 at 05:02 PM.
Navigator
Joined: Nov 2011
Posts: 9
Likes: 1
From: Derry NH
What was the resolution? My '16 now has this problem. My tender somehow got unplugged over the winter. Dead battery. Used key to open hatch and charge battery. Car starts, windows operate, doors lock/unlock. Hatch will not latch closed. The power grab doesn't engage. I've made an appointment at the dealer but they are booked three week out and I want to start driving now.
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Burning Brakes
Joined: May 2011
Posts: 1,182
Likes: 209
From: Orlando FL
Pop open the hatch again and open a door before you shut it. The windows or door needs opened because the car is too air tight to shut the hatch otherwise. Apparently they added a motor(s) in the later models to assist by pulling it down as they did in the C6s.
Le Mans Master
Joined: Jan 2006
Posts: 6,800
Likes: 2,653
From: Down south in Dixie
Navigator
Joined: Nov 2011
Posts: 9
Likes: 1
From: Derry NH
Thanks for the response. The passenger window is open. Driver window also open as well as the door. So it isn't an air pressure issue. The power close on the hatch never engages. I can push the hatch all the way down to conform with the rest of the body but it pops right back up once pressure is removed.
Race Director
Joined: Sep 2016
Posts: 13,180
Likes: 10,528
Where is the pull cable for your trunk lid (hatch)? Are you talking about the glow in the dark emergency release? Coupe's would have that, since anyone back there could climb out the front door.
Le Mans Master
Joined: Jan 2006
Posts: 6,800
Likes: 2,653
From: Down south in Dixie
Hey y'all, do you think a reset would work? You know, unhook the positive battery cable for awhile, and then plug her back up. That's fixed a lot of electronic ills on these cars in the past.