Radio problem
Thread Starter
Pro
Joined: Mar 2008
Posts: 549
Likes: 22
From: Castle Pines Colorado
Radio problem
Hi Everyone,
i've seen some posts on this, but those seem to be related to older models.
My 2016 infotainment screen froze up on me last night and when I got out of the car it didn't shutoff. I went out a few hours later and it was off which was great. The bad news now, it is completely black when I start it back up.
If I touch the screen there are no sounds or anything. It seems completely dead. I've also noticed my phone won't connect via bluetooth and my turn signals now don't make sounds.
Any advice on this? I'm guessing it could be a fuse but that wouldn't have explained why it froze up before it wouldn't turn on.
Thanks in advance!
i've seen some posts on this, but those seem to be related to older models.
My 2016 infotainment screen froze up on me last night and when I got out of the car it didn't shutoff. I went out a few hours later and it was off which was great. The bad news now, it is completely black when I start it back up.
If I touch the screen there are no sounds or anything. It seems completely dead. I've also noticed my phone won't connect via bluetooth and my turn signals now don't make sounds.
Any advice on this? I'm guessing it could be a fuse but that wouldn't have explained why it froze up before it wouldn't turn on.
Thanks in advance!
Race Director
Joined: Mar 2005
Posts: 16,684
Likes: 1,193
From: La Center WA
Others here have reported similar problems. In some cases, the solution has been for the dealer to replace the screen under warranty. Your best bet is to have your dealer look at the car.
Melting Slicks
Joined: Sep 2009
Posts: 2,576
Likes: 206
From: Mooresville North Carolina
St. Jude Donor '10-'11-'12-'13-'14-'15-'16-'17-'18
In my case, it was the HMI (Human Machine Interface) module...dealer replaced it and all is well...the battery disconnect solution worked once but the problem returned....
Good luck...
Good luck...
Hi Everyone,
i've seen some posts on this, but those seem to be related to older models.
My 2016 infotainment screen froze up on me last night and when I got out of the car it didn't shutoff. I went out a few hours later and it was off which was great. The bad news now, it is completely black when I start it back up.
If I touch the screen there are no sounds or anything. It seems completely dead. I've also noticed my phone won't connect via bluetooth and my turn signals now don't make sounds.
Any advice on this? I'm guessing it could be a fuse but that wouldn't have explained why it froze up before it wouldn't turn on.
Thanks in advance!
i've seen some posts on this, but those seem to be related to older models.
My 2016 infotainment screen froze up on me last night and when I got out of the car it didn't shutoff. I went out a few hours later and it was off which was great. The bad news now, it is completely black when I start it back up.
If I touch the screen there are no sounds or anything. It seems completely dead. I've also noticed my phone won't connect via bluetooth and my turn signals now don't make sounds.
Any advice on this? I'm guessing it could be a fuse but that wouldn't have explained why it froze up before it wouldn't turn on.
Thanks in advance!
Race Director
Joined: Mar 2005
Posts: 16,684
Likes: 1,193
From: La Center WA
Yeah, I had my HMI replaced after two weeks of ownership, too. The symptoms were different (system wouldn't recognize my flash drive in the USB port) but replacing the HMI solved the problem.
Heel & Toe
Joined: May 2019
Posts: 19
Likes: 2
From: Charlotte Nc
I just programmed about 15 XM channels on my 2016 C7, When the engine is not running, I can scroll thru the channels on the steering wheel and see them on the dash and the nav screen so I know they are loaded. The minute I fire up the car the scroll (fav) steering wheel buttons stop working and the channels are not displayed. Solution? Thanks J
