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I just purchased a 2016 that has the bumper to bumper expiring in 11/18. The dealer told me because it is Certified pre owned the warranty goes another year 11/19. Is this CPO information in the GM computer if the car needs warranty work or do I get a certificate to prove it? Thanks
St. Jude Donor '11-'12-'13-'14-'15-'16-'17-'18-'19-'20-'21
Even with a CPO, I am pretty sure you need to pay to extend the warranty. CPO will usually mean that the car is a low miles, good shape car that is still under factory warranty.
CPO cars get a 1 yr. extension on the factory bumper to bumper warranty. It's pretty typical as most manufacturers do the same thing.
They also get an extra year of powertrain warranty, or at least they did in 2014, and it became 6y/100K mi from in-service date. CPO programs sometimes change from year to year
They also get an extra year of powertrain warranty, or at least they did in 2014, and it became 6y/100K mi from in-service date. CPO programs sometimes change from year to year
Thanks for the clarification. I wasn't aware of the extended powertrain warranty.
Even with a CPO, I am pretty sure you need to pay to extend the warranty. CPO will usually mean that the car is a low miles, good shape car that is still under factory warranty.
CPO adds an extra year of B2B and powertrain warranty over the standard new car warranties, and then you can buy an extended warranty to take it even longer.
I went back and checked too, since it's been awhile since I purchased my CPO. I purchased a GMEPP plan, and mine is still under original B2B warranty for a few more months, so I haven't thought about it much.
You do get the 6/100 powertrain warranty (from new car in-service date), but you don't necessarily get an extra year of B2B. It's 12 months from date of your purchase of the CPO car.
If your CPO has 2 yrs of original B2B warranty left, that's of no benefit. However, if you buy the CPO on the day the original B2B expires or if it's already expired, you do get a full 12 months or 12K miles (whichever comes first) of B2B.
EDIT: I don't want to delete this for historical accuracy, but I was wrong about the above. See posts starting at #14 below.
As with any warranty/legal stuff, the CPO information can be difficult to understand. If the car is CPO, it is well documented with GM. I am attaching a photo of my CPO information. I bought my car with 740 miles on it. The CPO adds 12 months and 12,000 miles ON TOP of the standard 3/36 bumper to bumper warranty. You also get two more years of maintenance added on, but it is not consecutive like the BTB warranty, but runs concurrent with the existing maintenance. Let me explain everything with my pic to help:
So my in service mileage was 80 miles. This is when all warranty stuff starts. My in service date was April 6, 2016, also when all warranty starts.
3/36 bumper to bumper ends 4/6/2019, at 36,080 miles. The second highlighted line in the pic. Easy to follow that one.
The free two year scheduled maintenance (free oil changes) ends 4/6/18, at 24,080 miles. The two year maintenance has a 12,000 mile per year inclusion. So two years or 24,000 miles for your free oil changes. This is the first highlighted line in the pic.
Now the complicated part, how the CPO stuff works into that.
The third highlighted line shows the added two year maintenance from the CPO add-on.
Standard CBG CPO Maint plan ends 8/31/2018, two years after I bought the car. (I actually picked the car up September 12, but did all the work prior to picking up, but I didn't care enough to get the dates changed) Anyway, so CPO Maint plan ends two years after purchase, and 24,000 miles after purchase. Unlike the BTB warranty that is added on, this runs concurrent with the existing maint plan. So you can see that all I get out of the CPO maint plan is four more months and 800 miles on top of the free two year included plan. I think this equates to 2 more free oil changes really, and maybe not even that if you are still under the original two years maint plan. Since my car had very low miles, this part did not help me much, but if you have more miles, it may extend the free oil changes enough to actually use them.
The last highlighted line is the CPO Added BTB warranty. I verified with Chevrolet that everything in standard BTB warranty is covered under the added CPO warranty. So this line shows the CPO BTB added warranty expires at 48,080 miles and 4/6/2020. I get an extra year and 12,000 miles added to the original in service date and mileage.
So, short story, yes, you get one year and 12k miles added on top of the BTB warranty. You do get extra free oil changes, but if the car is still within the original free oil changes, you don't really get much out of that part.
All of this is in the computers at any GM dealer that can run the VIN.
Last edited by Marcho Polo; 10-18-2017 at 12:43 PM.
Thanks for that clarification, which makes me happy. At first I thought there was an extra year of CPO B2B warranty added to the end of the original, then I read the brochure again and due to ambiguous wording concluded the extra 12 months ran concurrently w/ any remaining original B2B warranty.
I have the same piece of paper you published above in my records somewhere, but haven't looked at it in a long time, and haven't needed any warranty work.
I did confirm from my paperwork that the CPO program does indeed extend the B2B from 3 to 4 years starting at original in-service date. My docs look exactly like those posted by Marcho Polo in post #14 above. Everyone does indeed get 12 extra months regardless of where you are in the warranty cycle. Even CPO cars past the original warranty period get 12 extra months or 12K miles, whichever comes first.
Yep, my son just bought a 2016 CPO Nissan 370Z, with 20 miles on it, (no lot or trailer damage, no warranty claims, used in a movie or a mall they said... etc...), and his CPO bumper to bumper is now 7 years, up from 3 yrs!
CPO cars can be great finds! Just research them carefully and you can really make out well!
10-17-2017, 01:41 PM
Define Certified pre owned?
