Come on GM--get built cars to the dealers on the West Coast
#1
Melting Slicks
Thread Starter
Come on GM--get built cars to the dealers on the West Coast
My car was built on 2-26 and has been sitting on a rail-car since 3-7 someplace in Kansas according to the rail car number I got on the order. And the worse part is that the status has no delivery date available ....... Grrrrrrrrrrrrrr Dealer calls every day for a status and it never changes.
Just venting......
However, if anyone has any ideas let me know.
SEE LATEST POST FOR UPDATE ......
Just venting......
However, if anyone has any ideas let me know.
SEE LATEST POST FOR UPDATE ......
Last edited by tome; 03-20-2018 at 05:08 PM.
#2
Le Mans Master
Member Since: Oct 2005
Location: Left Coast, San Diego
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Its part of the customer service thing...or lack of. To bad when you order a car there is no penalty if the car is not delivered by a certain date. Never gonna happen. Hang in there And good luck.
#3
Le Mans Master
Member Since: Mar 2000
Location: Pottsville, PA. USA Home Of America's Oldest Brewery Yuengling
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Have the dealer activate the Onstar and you can see where your car is
#4
Pro
Member Since: Dec 2017
Location: Sidney, Vancouver Island
Posts: 727
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Same thing happened to me last year. Car built Feb.28, went to the Toledo rail yard and didn't have any status updates till it arrived in Vancouver. Picked it up at the dealer on March 23rd. So maybe it will just show up and surprise you.
#6
I'd recommend trying to practice patience, instead of your expressed anger. Counseling may help. Your car's not out of bounds on the time from build to West Coast rail delivery.
#7
Activate OnStar
I like the activate onstar idea.
At least you know where it is at all times!
This is why dealer’s like Mike Furman at Criswell Chevrolet in Maryland ship so many cars...... from factory special order to inventory on the ground...... via enclosed carrier like Plycar, directly to the customers front door in a matter of a few days.
At least you know where it is at all times!
This is why dealer’s like Mike Furman at Criswell Chevrolet in Maryland ship so many cars...... from factory special order to inventory on the ground...... via enclosed carrier like Plycar, directly to the customers front door in a matter of a few days.
#8
Instructor
You won’t be able to connect when it’s in a rail car, but it sure is nice when it gets out.
#9
16 Vettes and counting…..
My car was built on 2-26 and has been sitting on a rail-car since 3-7 someplace in Kansas according to the rail car number I got on the order. And the worse part is that the status has no delivery date available ....... Grrrrrrrrrrrrrr Dealer calls every day for a status and it never changes.
Just venting......
However, if anyone has any ideas let me know.
Just venting......
However, if anyone has any ideas let me know.
https://www.corvetteforum.com/forums...rail-dust.html
#10
My car was built on 2-26 and has been sitting on a rail-car since 3-7 someplace in Kansas according to the rail car number I got on the order. And the worse part is that the status has no delivery date available ....... Grrrrrrrrrrrrrr Dealer calls every day for a status and it never changes.
Just venting......
However, if anyone has any ideas let me know.
Just venting......
However, if anyone has any ideas let me know.
#11
Melting Slicks
#12
Race Director
You know what they say about watching a pot waiting for water to boil...
#13
I'm in a similar boat. Mine was built on 2/19. It made it to the west coast on Saturday (tracked via OnStar), but has been sitting in Milpitas all week. Just patiently waiting for it to get delivered to the dealer.
#14
Instructor
My car was built on 2-26 and has been sitting on a rail-car since 3-7 someplace in Kansas according to the rail car number I got on the order. And the worse part is that the status has no delivery date available ....... Grrrrrrrrrrrrrr Dealer calls every day for a status and it never changes.
Just venting......
However, if anyone has any ideas let me know.
Just venting......
However, if anyone has any ideas let me know.
In other words, it can arrive at any point. You cannot count on a delay no matter the delivery location status.
#15
Le Mans Master
I've been waiting almost a month for a dealer transfer of an Escalade from Texas to Washington state. Something is seriously wrong with railway auto transport at the moment, or GM's use of it... one or the other!
#16
Instructor
My car was built on 2-26 and has been sitting on a rail-car since 3-7 someplace in Kansas according to the rail car number I got on the order. And the worse part is that the status has no delivery date available ....... Grrrrrrrrrrrrrr Dealer calls every day for a status and it never changes.
Just venting......
However, if anyone has any ideas let me know.
Just venting......
However, if anyone has any ideas let me know.
- February 19: Target Production Week
- February 19: Vehicle was produced at 3:14 pm CDT
- February 20: OnStar activated & vehicle transported to GM Fairfax Assembly Plant in Kansas City, KS
- March 6: Vehicle loaded into a train
- March 7: Train arrives at North Platte, NE (largest rail yard in the world)
- March 8: Train leaves North Platte, NE (OnStar can no longer track it)
- March 14: Train arrives in Milpitas, CA and the vehicle is removed from the train. OnStar is able to track again.
- March 16: Vehicle sitting in the same spot at the vehicle transportation center awaiting to be loaded on the truck. The courtesy dealer is 30.4 miles away.
The courtesy dealer says it take them less than 24 hours to receive, prep, detail, and add fuel. Then it will be available for pick up.
Last edited by Carlos Thomas; 03-16-2018 at 01:06 PM.
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#17
Burning Brakes
My car was built on 2-26 and has been sitting on a rail-car since 3-7 someplace in Kansas according to the rail car number I got on the order. And the worse part is that the status has no delivery date available ....... Grrrrrrrrrrrrrr Dealer calls every day for a status and it never changes.
Just venting......
However, if anyone has any ideas let me know.
Just venting......
However, if anyone has any ideas let me know.
#18
16 Vettes and counting…..
#19
Racer
My car was built on 2-26 and has been sitting on a rail-car since 3-7 someplace in Kansas according to the rail car number I got on the order. And the worse part is that the status has no delivery date available ....... Grrrrrrrrrrrrrr Dealer calls every day for a status and it never changes.
Just venting......
However, if anyone has any ideas let me know.
Just venting......
However, if anyone has any ideas let me know.
#20
Team Owner
Member Since: Mar 2012
Location: Anger Island
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St. Jude Donor '12-'13-'14-'15-'16-'17
Once GM (or any other automaker, or Amazon, or anyone else) turns something over to a shipper it's out of their hands. It's not GM's fault, or lack of customer service, for shipping times.