iPod device not recognized
Thread Starter
3rd Gear
Joined: Mar 2018
Posts: 3
Likes: 0
iPod device not recognized
I bought my husband an iPod Shuffle for his 2017 Grand Sport. The songs are loaded up and I can listen to music through the iPod headphones or through our stereo at home. When I plug the iPod into the USB port behind the infotainment center and go to devices, the iPod does not show up. Any ideas?,
Burning Brakes
Joined: Apr 2015
Posts: 926
Likes: 211
From: Sammamish Washington
Couple of things to check. Make certain you're using a data cable and not just a power cable. Take the cable from the car, plug it into your laptop/Mac, and make sure it "sees" the iPod. If not, you'll need a new cable. Make sure the iPod software is up to date. I'm not familiar with the shuffle but figure out how to do a hard reset. If none of those work, do a restore from iTunes.
Do you have a thumb drive you can connect to the USB port? Accessing a thumb drive will let you know if the port is good.
Hope this helps.
Mike
Do you have a thumb drive you can connect to the USB port? Accessing a thumb drive will let you know if the port is good.
Hope this helps.
Mike
Racer
Joined: Oct 2017
Posts: 455
Likes: 226
From: AZ
I had this problem as well. Not sure what app you're playing music through, but it only works with iTunes. Spotify and Amazon music, etc, are not recognized by the system. I called infotainment support and that is what they told me. I hope that helps
Last edited by CocoVette; Mar 25, 2018 at 10:37 PM.
Melting Slicks
Joined: Nov 2003
Posts: 2,312
Likes: 82
From: Ridgeland MS
St. Jude Donor '06-'07-'08-'09-'10-'11
I bought my husband an iPod Shuffle for his 2017 Grand Sport. The songs are loaded up and I can listen to music through the iPod headphones or through our stereo at home. When I plug the iPod into the USB port behind the infotainment center and go to devices, the iPod does not show up. Any ideas?,
https://my.chevrolet.com/content/dam...stem-guide.pdf
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Safety Car
Joined: Dec 2009
Posts: 4,298
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From: Oro Valley Arizona
Area 51
I had a similar issue with an old iPod Classic I resurrected just to see if it would still work. The iPod did fine on the headphones. And it didn't in the car. So I used some canned air on both ends of the cord. And kaboom it was singing to me. That being said, after getting the iPod to work, I went back to using the thumb drive I used prior. Compressed air was the trick fix for Nintendo cartridge games back in the day. Old dog old tricks.
Last edited by papillion; Mar 28, 2018 at 11:11 AM.