0W-40 On Back Order?
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Joined: Feb 2018
Posts: 50
Likes: 48
From: Andover New Jersey
0W-40 On Back Order?
Is anybody being told the new 0W-40 is on back order? I called for an appointment for my 500 mile change two weeks ago [2019 Z06] and my dealer is telling me they hope to have the oil by 5/5. When I made the appointment I had 365 miles on the car and I now have 800 and climbing. Maybe the factory should put an extra case in each car when they ship it out! I have called twice just to go on record that I have tried to get the oil changed at 500 miles.
Burning Brakes
Joined: Apr 2015
Posts: 926
Likes: 211
From: Sammamish Washington
I had an oil change two weeks ago and they still didn't have the oil in. Beyond that, they told me the 40 weight was for 2019's only and I'd have to pony up for it. Tadge says it's the preferred oil for all C7 model years, service advisor says it's for 2019's. Guess I'll have to let Tadge know he's incorrect.
Team Owner
Joined: Oct 2004
Posts: 25,583
Likes: 16,939
I wouldn't wait on the 500 mile change and pile on extra miles waiting for the new oil. I didn't, it just isn't worth it. The advantage of the new oil is supposedly long-term longevity and not having to change oils for track events. Running a few K miles on 5W-30, won't make a bit of difference, and the new oil will be widely available in a few months.
Racer
Joined: Feb 2017
Posts: 435
Likes: 347
Is there a bulletin or other documentation available online that I could show local dealers? I'm still in the middle of the "Mobil 1 vs whatever you have in the big vat" discussion with mine. Any info I could show (or better yet point them at in their systems) where GM says "use this oil for C7 Corvettes, yes, even for the free oil changes" would be really helpful.
Le Mans Master
Joined: Apr 2001
Posts: 8,133
Likes: 144
From: Ex-SF Bay Area; now happily Denver area
The dealer some of us use around her, Abel Chevrolet in Rio Vista, has indicated that they have some on hand but due to lack of availability they must save it for the 2019's which are specifically supposed to get it.
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Instructor
Joined: Jul 2017
Posts: 160
Likes: 50
From: Princeton NJ
I had my 500 mile oil change done 2 weeks ago. I called in advance and spoke to the Service manager to make certain he had the 0W-40 in stock. He assured me he did. I brought the car in and I told them to put 9 quarts in and leave me the 10th quart so that I could top it off, "sure, no problem."
The Service manager says, "all done, 10th quart is in your passenger footwell." Great, I get in my car and what do I find? 0W-40 Mobil 1 European spec oil. I inform them this is not right. I show them pictures of the new oil(included with paperwork that came with my new car. I show them this forum. He spends the next 20 minutes with his Parts manager trying to find the right 0W-40 oil. Finally he says,"it's back ordered".
At least I had my initial oil change.
Now the good part. He called me Friday, said he got the right oil in and he would be happy to change out my oil for the NEW 0W-40 oil, no charge, and this won't count towards my two free oil changes.
Thank you Chris at Malouf Chevrolet in North Brunswick, N.J.
The Service manager says, "all done, 10th quart is in your passenger footwell." Great, I get in my car and what do I find? 0W-40 Mobil 1 European spec oil. I inform them this is not right. I show them pictures of the new oil(included with paperwork that came with my new car. I show them this forum. He spends the next 20 minutes with his Parts manager trying to find the right 0W-40 oil. Finally he says,"it's back ordered".
At least I had my initial oil change.
Now the good part. He called me Friday, said he got the right oil in and he would be happy to change out my oil for the NEW 0W-40 oil, no charge, and this won't count towards my two free oil changes.
Thank you Chris at Malouf Chevrolet in North Brunswick, N.J.
Le Mans Master
Joined: Apr 2001
Posts: 8,133
Likes: 144
From: Ex-SF Bay Area; now happily Denver area
I had my 500 mile oil change done 2 weeks ago. I called in advance and spoke to the Service manager to make certain he had the 0W-40 in stock. He assured me he did. I brought the car in and I told them to put 9 quarts in and leave me the 10th quart so that I could top it off, "sure, no problem."
The Service manager says, "all done, 10th quart is in your passenger footwell." Great, I get in my car and what do I find? 0W-40 Mobil 1 European spec oil. I inform them this is not right. I show them pictures of the new oil(included with paperwork that came with my new car. I show them this forum. He spends the next 20 minutes with his Parts manager trying to find the right 0W-40 oil. Finally he says,"it's back ordered".
At least I had my initial oil change.
Now the good part. He called me Friday, said he got the right oil in and he would be happy to change out my oil for the NEW 0W-40 oil, no charge, and this won't count towards my two free oil changes.
Thank you Chris at Malouf Chevrolet in North Brunswick, N.J.
The Service manager says, "all done, 10th quart is in your passenger footwell." Great, I get in my car and what do I find? 0W-40 Mobil 1 European spec oil. I inform them this is not right. I show them pictures of the new oil(included with paperwork that came with my new car. I show them this forum. He spends the next 20 minutes with his Parts manager trying to find the right 0W-40 oil. Finally he says,"it's back ordered".
At least I had my initial oil change.
Now the good part. He called me Friday, said he got the right oil in and he would be happy to change out my oil for the NEW 0W-40 oil, no charge, and this won't count towards my two free oil changes.
Thank you Chris at Malouf Chevrolet in North Brunswick, N.J.
Too bad there aren't more dealers like this one. Kudos!
Race Director
Joined: May 2001
Posts: 15,317
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From: Guelph, Ontario
Team Owner
Joined: Sep 2000
Posts: 24,949
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From: Far NW 'burbs of Chicago
St. Jude Donor '13
Is there a bulletin or other documentation available online that I could show local dealers? I'm still in the middle of the "Mobil 1 vs whatever you have in the big vat" discussion with mine. Any info I could show (or better yet point them at in their systems) where GM says "use this oil for C7 Corvettes, yes, even for the free oil changes" would be really helpful.
Another bulletin telling them to use the new 0W-40 ESP on 2019 C7's.
So far, nobody has found a GM bulletin saying the ESP 0W-40 is officially approved for the previous C7's. The bulletin writers apparently don't talk to Tadge...
Racer
Joined: Feb 2017
Posts: 435
Likes: 347
There's a bulletin out there from about two years ago, telling dealers to use Mobil 1 (5W-30, presumably) for the free oil changes.
Another bulletin telling them to use the new 0W-40 ESP on 2019 C7's.
So far, nobody has found a GM bulletin saying the ESP 0W-40 is officially approved for the previous C7's. The bulletin writers apparently don't talk to Tadge...
Another bulletin telling them to use the new 0W-40 ESP on 2019 C7's.
So far, nobody has found a GM bulletin saying the ESP 0W-40 is officially approved for the previous C7's. The bulletin writers apparently don't talk to Tadge...
Third party mechanics area act like I'm asking about a McLaren or a Lambo if I call. "We'd certainly give it a try." "Wow! We'd love to get a look at one of those." Body shops have the same reaction.
The Bulletin# informing the dealers to use the new oil on all C7's is:
18-NA-129
18-NA-129
