I am so pissed off right now.. How to proceed
#1
I am so pissed off right now.. How to proceed
Picked up my Brand new 2019 GS couple of weeks ago. Only drove it few days so far with total of 600 km on it. Today after a nice drive in city I return home to park the car at my condo. To get in I have to go through a gate, as I am crawling forward to avoid the bump right at the entrance the gate closes down on me and damage the car in 4 places. The wooden gate hit the roof in 3 spots and the rear spoiler.
There is visible damage which may buff out. I don't know if I should go through insurance or just leave it alone. I asked several people to look at it and they could not see them unless I pointed out to them.
What is the cost of replacing the rear spoiler?
not even a month and I have to deal with this.
There is visible damage which may buff out. I don't know if I should go through insurance or just leave it alone. I asked several people to look at it and they could not see them unless I pointed out to them.
What is the cost of replacing the rear spoiler?
not even a month and I have to deal with this.
Last edited by kickster; 05-13-2018 at 09:32 PM.
#2
Safety Car
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Sorry to hear about your unfortunate incident.
If it was me, I would try the least expensive repair available. If you believe there is a chance it will buff out, take it to a reputable detailing shop and see if they can’t correct it to your satisfaction. If that doesn’t work, then move on to more expensive alternative. Depending on your deductible you might be paying for the whole repair yourself anyway.
Good luck.
If it was me, I would try the least expensive repair available. If you believe there is a chance it will buff out, take it to a reputable detailing shop and see if they can’t correct it to your satisfaction. If that doesn’t work, then move on to more expensive alternative. Depending on your deductible you might be paying for the whole repair yourself anyway.
Good luck.
#3
Methinks if the gate hit you before you cleared the area, then it is the condo's responsibility. Not you, not YOUR insurance co.
The gate shouldn't come down on any car whilst it is still in the danger area of the arm.
I'd go after their ins. not press a claim through you own.
The gate shouldn't come down on any car whilst it is still in the danger area of the arm.
I'd go after their ins. not press a claim through you own.
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#4
Race Director
Methinks if the gate hit you before you cleared the area, then it is the condo's responsibility. Not you, not YOUR insurance co.
The gate shouldn't come down on any car whilst it is still in the danger area of the arm.
I'd go after their ins. not press a claim through you own.
The gate shouldn't come down on any car whilst it is still in the danger area of the arm.
I'd go after their ins. not press a claim through you own.
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CorvetteBrent (05-14-2018)
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woodsguy (05-17-2018)
#6
It is not visible unless I point it out. The problem is I know it and it is driving me crazy. I will talk to condo tomorrow but I don't really want to take it to a body shop. I may bite the bullet and try to fix it myself
#7
Advanced
Take it to a professional detailer and I'm sure he can buff it out and the rear spoiler, worst case buy that side that's damaged and replace it. I know the feeling I'm as picky as you
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CorvetteBrent (05-14-2018)
#8
Pro
Who's ins
Methinks if the gate hit you before you cleared the area, then it is the condo's responsibility. Not you, not YOUR insurance co.
The gate shouldn't come down on any car whilst it is still in the danger area of the arm.
I'd go after their ins. not press a claim through you own.
The gate shouldn't come down on any car whilst it is still in the danger area of the arm.
I'd go after their ins. not press a claim through you own.
your clear........proximity sensor is Kaput.
Good luck with your claim.
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CorvetteBrent (05-14-2018)
#9
Instructor
I work for an insurance company and these gate / garage claims are always interesting. If you scanned to enter and the gate malfunctioned then you have the right to claim against the condo corporation.
On a side note, we often have customer's "follow" another vehicle through the gate / garage door without stopping to scan their pass. In those cases, the driver would be at fault as they technically drove into the closing gate / garage door. So many times we have customers state they scanned their card and the gate / garage door malfunctioned only to be proven wrong with video from the condo corporation. Condo gates / garage doors are designed to close after the scanned vehicle goes through to prevent unauthorised access.
If the scuffs to the paint buff out, the outer spoiler runs about $240 for the part (Assuming just the one side). Depending on your deductible, you may not have an insurance claim if the damages are below your deductible anyways.
Best of luck.
On a side note, we often have customer's "follow" another vehicle through the gate / garage door without stopping to scan their pass. In those cases, the driver would be at fault as they technically drove into the closing gate / garage door. So many times we have customers state they scanned their card and the gate / garage door malfunctioned only to be proven wrong with video from the condo corporation. Condo gates / garage doors are designed to close after the scanned vehicle goes through to prevent unauthorised access.
If the scuffs to the paint buff out, the outer spoiler runs about $240 for the part (Assuming just the one side). Depending on your deductible, you may not have an insurance claim if the damages are below your deductible anyways.
Best of luck.
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#10
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Methinks if the gate hit you before you cleared the area, then it is the condo's responsibility. Not you, not YOUR insurance co.
The gate shouldn't come down on any car whilst it is still in the danger area of the arm.
I'd go after their ins. not press a claim through you own.
The gate shouldn't come down on any car whilst it is still in the danger area of the arm.
I'd go after their ins. not press a claim through you own.
#11
I'd bet there are camera(s) on that area.
Get the property management group to burn the footage of the incident to a USB thumb drive so you and the insurance people can see exactly what happened and why it happened.
Get the property management group to burn the footage of the incident to a USB thumb drive so you and the insurance people can see exactly what happened and why it happened.
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CorvetteBrent (05-14-2018)
#12
Pretty sure even if it's the fault of the property your insurance will have to cover this and at best can go after them for the money. Either way it's a hit on your insurance. Check with your condo board and post and let us know.... based on legal situations similar to this it's still off your insurance regardless of it not being your fault.
Last edited by PobreWey; 05-13-2018 at 10:49 PM.
#14
I feel your pain. Had the same thing happen going into my underground parking. The management installed new garage doors and within a week one came down on top of my wife Jeep. 3K worth of damage later and them telling me it wasn't the doors and I see them reprogramming the timer and speed of the doors.
Thats not terrible. A little work and she'll be new again.
Thats not terrible. A little work and she'll be new again.
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CorvetteBrent (05-14-2018)
#15
Le Mans Master
While I agree the gate should not come down while there's a car...any car....in its path...
I also can't figure out why you're "crawling" through there. The car will be just fine if you go through there at a reasonable speed. It's not made of glass.
I also can't figure out why you're "crawling" through there. The car will be just fine if you go through there at a reasonable speed. It's not made of glass.
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JerryU (05-14-2018)
#16
Melting Slicks
I would go Condo's insurance. Those gates are to stay up until there is nothing under them. This is as long as your scanned in.
If you tried to tail gate another car though, then its your issue.
If you tried to tail gate another car though, then its your issue.
#17
Burning Brakes
Didn't the OP mention he was "crawling" because there was a bump or something? I have noticed (and experienced) horrendous speed bumps being placed at or near the condo gates in various communities where I have visited friends. Some of these bumps are absurdly high, scraping my air dam even at lower speeds, to say nothing of higher speeds.
#18
Didn't the OP mention he was "crawling" because there was a bump or something? I have noticed (and experienced) horrendous speed bumps being placed at or near the condo gates in various communities where I have visited friends. Some of these bumps are absurdly high, scraping my air dam even at lower speeds, to say nothing of higher speeds.
#19
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Didn't the OP mention he was "crawling" because there was a bump or something? I have noticed (and experienced) horrendous speed bumps being placed at or near the condo gates in various communities where I have visited friends. Some of these bumps are absurdly high, scraping my air dam even at lower speeds, to say nothing of higher speeds.
Would think some simple gates just use a timer. Unless there is material removed most of what is visible may be paint from the gate! Light compound and buffing may fix it fine.
Last edited by JerryU; 05-14-2018 at 08:05 AM.
#20
Team Owner
Pretty sure even if it's the fault of the property your insurance will have to cover this and at best can go after them for the money. Either way it's a hit on your insurance. Check with your condo board and post and let us know.... based on legal situations similar to this it's still off your insurance regardless of it not being your fault.
He could also file with his carrier, and they then go after the HOA.
But in neither circumstance, if the gate was faulty, does his insurance take a hit.
Last edited by Thunder22; 05-14-2018 at 08:59 AM.