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Old May 16, 2018 | 09:34 AM
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Default Touch screen erratic..blank plus...

So, I seem to be experiencing the dreaded blank screen. But it's intermittent . Sometimes the screen will be on but stuck on its current display. Menu buttons not responsive. Radio won't work.

Last night, screen was blank along with the steering wheel back lighting inop.

yay me.

Also, I tried to get into the radio via the steering wheel controls. When I selected radio...the display said it AUDIO OFF.

bizarre.
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Old May 16, 2018 | 10:46 AM
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Read a lot of 14 had the issue. What yr.? Dealer trip under warranty I hope.
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Old May 16, 2018 | 11:25 AM
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15. 34k miles. Just outside warranty of course.

Just got got off the phone with Dennis and bought the platinum plan. I had wanted to before my warranty expired but...just couldn’t at that moment back then.

Cost a lkttle more but will will be worth it. 30 grace period tho
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Old May 16, 2018 | 01:34 PM
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I swear...it behaves like theres a loose connection. I powered up briefly...I saw a long worded message in red on the screen...began with "There is a communication error...."

and thats all I saw cause it disappeared before I could read it. I think I heard a relay click somewhere during the electrical 'chaos'. Maybe from the rear?

Thought about disconnecting the battery for a little while...
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Old May 16, 2018 | 01:39 PM
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Originally Posted by JeepSRT+C7
I swear...it behaves like theres a loose connection. I powered up briefly...I saw a long worded message in red on the screen...began with "There is a communication error...."

and thats all I saw cause it disappeared before I could read it. I think I heard a relay click somewhere during the electrical 'chaos'. Maybe from the rear?

Thought about disconnecting the battery for a little while...
Agree, i have read that there is a wire that gets loose from the up and down motion. Guys accessed it somehow and pushed it back in and made sure it didn't bind somehow. Do a search or start a new post, someone will have the answer, good luck with it.
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Old May 16, 2018 | 06:44 PM
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Default Blank screen inop

Took my 2016 in for the same symptoms, which were on and off over the past year, dealer reprogrammed it.
It’s only been 6 days, but so far so good. Good luck with yours
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Old May 16, 2018 | 06:48 PM
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Whats really bizarre is the steering wheel back lighting also being inop part of the time.
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Old May 16, 2018 | 07:26 PM
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Default Touch screen

Can’t remember if my back lighting went out intermittently when it freezes up, but was getting the audio off message, and a ocassional crackling sound out of the speakers. Mines still under warranty, and I’m watching it closely. I kind of wish it would just go out so I could just have it replaced.
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Old May 17, 2018 | 02:03 PM
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Today...it’s fine. Ugh.

I gotta wait till mid June for the new warranty to take effect. As long as all the big parts work, I’ll be fine. LOL.

But, I’m not gonna use valet mode in fear of the screen going Tango Uniform again and then NOT being able to unlock it. That would suck.
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Old May 17, 2018 | 02:52 PM
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Originally Posted by JeepSRT+C7
Today...it’s fine. Ugh.

I gotta wait till mid June for the new warranty to take effect. As long as all the big parts work, I’ll be fine. LOL.

But, I’m not gonna use valet mode in fear of the screen going Tango Uniform again and then NOT being able to unlock it. That would suck.
Nosey brother, how much for extended warranty if you don't mind. I see U R in Hotlanta, I am just across the line near Clemson, S.C. I am betting on loose wire. Good luck with it.
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Old May 18, 2018 | 09:45 PM
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I bought the 36/45000 Platinum with 0 decuctible. $2400ish. There's deal for 300 off right now.

Wish I woulda bought BEFORE my warranty expired. Oh well. ;-)
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Old May 19, 2018 | 08:25 AM
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Originally Posted by JeepSRT+C7
I bought the 36/45000 Platinum with 0 decuctible. $2400ish. There's deal for 300 off right now.

Wish I woulda bought BEFORE my warranty expired. Oh well. ;-)
Thanks man, yea it is cheaper before warranty runs out so I hear. My GS is a yr old so I will prob. wait another yr.
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