Android Auto audio issue
Thread Starter
Intermediate
Joined: Dec 2016
Posts: 29
Likes: 8
Android Auto audio issue
Hi everyone, my car is a 2019 Stingray without factory nav. I'm using Waze via Android Auto, and it works well. The other day my audio stopped coming through the car speakers and is plaintively squeaking from the phone inside the console. The audio control in Waze is set properly, the phone volume (galaxy 8+) is maxed. The audio control says the audio is set to the phone, but it won't let me switch to the car system option. Any ideas?
Burning Brakes
Joined: Apr 2015
Posts: 926
Likes: 211
From: Sammamish Washington
Is audio from any other apps (Amazon Music, Pandora, phone calls, etc) affected, or only Waze? If you don't normally use any of those, give them a try as a troubleshooting step and let us know.
Moderator
Joined: May 2010
Posts: 15,230
Likes: 4,195
From: Northern Illinois
2023 Corvette of the Year Winner - Modified
2022 C7 of the Year Winner - Modified
St. Jude Donor '18 thru '25
Quality cord important and keep it as short as possible..finicky about long cords
Thread Starter
Intermediate
Joined: Dec 2016
Posts: 29
Likes: 8
Thanks guys. Music and the phone play properly through the car. The cord I was using was very short for the reasons quoted and almost new. As a test, I had tried the cord I'd replaced (working fine at the time of replacement) with the same results as with the new, shorter cord.
Instructor
Joined: Jan 2008
Posts: 199
Likes: 92
From: Wynnewood Pennsylvania
Ditto about the short cord. I bought a 3.5" cord from my local Micro Center store (online availability, too.) The short length keeps it tidy, so it's always plugged into console USB port. It's a double-sided cord, so either way "up" works.
Regarding the connectivity, I've had a similar problem in my 2018 GS, even with my "high-quality" cord. Audio play of text, text dictation, music, Google maps and/or Waze all work fine. Most phone calls are OK, but sometimes phone calls work through the handset, which is sitting inside the console on a very short cord. Like other computer stuff, I just pull over, turn the car off, then "reboot" the system by re-starting the car. I was tempted to have the dealer re-flash the program, but you've got to be careful what you wish for.
I'll be interested in other's experiences and fixes.
Regarding the connectivity, I've had a similar problem in my 2018 GS, even with my "high-quality" cord. Audio play of text, text dictation, music, Google maps and/or Waze all work fine. Most phone calls are OK, but sometimes phone calls work through the handset, which is sitting inside the console on a very short cord. Like other computer stuff, I just pull over, turn the car off, then "reboot" the system by re-starting the car. I was tempted to have the dealer re-flash the program, but you've got to be careful what you wish for.
I'll be interested in other's experiences and fixes.
Moderator
Joined: May 2010
Posts: 15,230
Likes: 4,195
From: Northern Illinois
2023 Corvette of the Year Winner - Modified
2022 C7 of the Year Winner - Modified
St. Jude Donor '18 thru '25
Android auto is quirky. I have one of those Pioneer head units in an older car, fancy big screen with android auto build in and it behaves similarly. I think the app needs some updates. They even warn you in the Pioneer manual to keep cord short or it may not work and to make sure it's the OEM or high quality. I have had to unplug phone and replug it in from time to time.. just an Android Auto problem (once you eliminate cord length and quality issues)
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Safety Car
Joined: Jul 2011
Posts: 4,496
Likes: 1,209
From: Phoenix, Arizona
I use
They work great and last. I've used a cables int he past that actually start cracking near the tip where you plug in your phone. Note these are USB type C as I just got a new Galaxy S10+ but there are also
hich are the old USB minis.
They work great and last. I've used a cables int he past that actually start cracking near the tip where you plug in your phone. Note these are USB type C as I just got a new Galaxy S10+ but there are also
hich are the old USB minis.
Last edited by defaria; Mar 26, 2019 at 09:51 AM.
Intermediate
Joined: Jan 2019
Posts: 35
Likes: 12
From: Bothell Wa
Android Auto runs entirely on your phone(make sure it is up to date). Button pushes, Audio, and video(the screen you see with Icons and such) are simply "streamed/mirrored" to the in-dash display. ...meaning the display itself is pretty dumb so not much to go wrong there. This architecture puts a much heavier data and charging load on the cord. There is basically zero guarantees that the cord you use for charging is going to work. An investment in a quality short(3ft or under)is required for a solid AA experience. ...and no I don't sell USB cords for a living! 
. I had issues with it being "flakey" in my '19 GS and a good quality cable solved the problem. The best one to try is the one that came with your phone.
. I had issues with it being "flakey" in my '19 GS and a good quality cable solved the problem. The best one to try is the one that came with your phone.
Safety Car
Joined: Jul 2011
Posts: 4,496
Likes: 1,209
From: Phoenix, Arizona
Android Auto runs entirely on your phone(make sure it is up to date). Button pushes, Audio, and video(the screen you see with Icons and such) are simply "streamed/mirrored" to the in-dash display. ...meaning the display itself is pretty dumb so not much to go wrong there. This architecture puts a much heavier data and charging load on the cord. There is basically zero guarantees that the cord you use for charging is going to work. An investment in a quality short(3ft or under)is required for a solid AA experience. ...and no I don't sell USB cords for a living! . I had issues with it being "flakey" in my '19 GS and a good quality cable solved the problem. The best one to try is the one that came with your phone.
. I had issues with it being "flakey" in my '19 GS and a good quality cable solved the problem. The best one to try is the one that came with your phone.
Thread Starter
Intermediate
Joined: Dec 2016
Posts: 29
Likes: 8
Google map's audio does play through the car speakers. Everything works except Waze audio, which comes through the phone. Am I correct n ruling out the cable and focusing on the car as the problem?
Intermediate
Joined: Jan 2019
Posts: 35
Likes: 12
From: Bothell Wa
If all the other stuff works I would assume its an issue with the Waze apps interaction with Android Auto on your phone. Maybe remove and reinstall Android auto/Waze.. The Car, as I mentioned above, doesn't really play much of a role. If you get a screen and audio on other apps the issue is most likely on the phone. ...in my opinion. Hope you get it working! These things can be frustrating!
Safety Car
Joined: Jul 2011
Posts: 4,496
Likes: 1,209
From: Phoenix, Arizona
What phone/OS are you using?
Burning Brakes
Joined: Jan 2019
Posts: 1,101
Likes: 409
From: Lake Placid, FL
The message is the exact same if I plug into a PC or laptop.
Safety Car
Joined: Jul 2011
Posts: 4,496
Likes: 1,209
From: Phoenix, Arizona
Hmmm... I thought mine always said "Do you want to allow access..." first. Anyway, I don't think it matters what you click, if at all. I think it's just a prompt that you can allow the device this is plugged into to access your files on your phone. I don't think the car is even capable of doing that. Instead, I think AA needs a data connection to move data from the phone to the car, not the other way around. Not positive about that but I've always been told you need a data cable and I have both tapped "Allow" and "Deny" to the prompt as well as not answered the prompt at all and AA still worked.
On my new S10+ AA connects really quickly and I don't even see the popup.
On my new S10+ AA connects really quickly and I don't even see the popup.