Rail tracking question
Thread Starter
Drifting
Joined: Apr 2006
Posts: 1,268
Likes: 158
From: Irvine CA
Rail tracking question
Recent order from MacMulkin (Super deal: 14% discount PLUS $3K loyalty discount)
My Corvette is currently on a train for courtesy delivery to California.
I called CSX TouchTrace (800 235 2352) and plugged in the rail tracking number (initials SP: Southern Pacific) provided by MacMulkin. The automated system said the rail car was empty, released to customer on March 6 in Tacoma Washington (obviously false). I double-checked the rail tracking number with MacMulkin, which received it from GM.
I also called CSX TouchTrace several times over several days, with no success.
Did GM provide a bad rail tracking number? (unlikely)
Am I calling the wrong agency or number?
Is there another way to track a Southern Pacific rail car?
Thanks for any help!
My Corvette is currently on a train for courtesy delivery to California.
I called CSX TouchTrace (800 235 2352) and plugged in the rail tracking number (initials SP: Southern Pacific) provided by MacMulkin. The automated system said the rail car was empty, released to customer on March 6 in Tacoma Washington (obviously false). I double-checked the rail tracking number with MacMulkin, which received it from GM.
I also called CSX TouchTrace several times over several days, with no success.
Did GM provide a bad rail tracking number? (unlikely)
Am I calling the wrong agency or number?
Is there another way to track a Southern Pacific rail car?
Thanks for any help!
Team Owner
Joined: Aug 2007
Posts: 136,140
Likes: 2,432
From: I live my life by 2 rules. 1) Never share everything you know. 2)
St. Jude Donor '11-'12-'13, '16-'17-'18
Rail tracking used to work but people abused it and it is no longer available to the general public
Intermediate
Joined: May 2019
Posts: 29
Likes: 8
From: SF Bay Area
I am in commodity food ingredients and rail tracking is a universal system among railroads. My company subscribes to a service to track them on occasion (or did anyway). PM me the railcar # and I can try to look it up Tuesday morning when I get to work. I am wondering if the last scan of March 6 was before railcar arrived for loading your car....
Melting Slicks
Joined: Oct 2004
Posts: 2,085
Likes: 710
From: Sunnyvale CA
I called the rail tracking number two years ago when I purchased my GS. Information was unreliable - several days after my car arrived in N. Calif. the rail message still said my car was sitting in the departure rail yard.
Thread Starter
Drifting
Joined: Apr 2006
Posts: 1,268
Likes: 158
From: Irvine CA
I am in commodity food ingredients and rail tracking is a universal system among railroads. My company subscribes to a service to track them on occasion (or did anyway). PM me the railcar # and I can try to look it up Tuesday morning when I get to work. I am wondering if the last scan of March 6 was before railcar arrived for loading your car....
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Team Owner
Joined: Feb 2000
Posts: 45,472
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From: Texas
CI 1-4-5-8-9-10 Vet
St. Jude Donor '03 thru '10, '17
Can someone tell me more about activating OnStar?
Would we just call Onstar and ask them to activate it?
Just need to know the VIN?
I assume we would download an app to our mobile device, and then be able to see the vehicles location on a map?
Would we just call Onstar and ask them to activate it?
Just need to know the VIN?
I assume we would download an app to our mobile device, and then be able to see the vehicles location on a map?
Thread Starter
Drifting
Joined: Apr 2006
Posts: 1,268
Likes: 158
From: Irvine CA
No need to call Onstar. They’ll tell you to push the Onstar button in the vehicle, which you obviously cannot do. Go ahead and download the app to your mobile device. It won’t be able to track your car, but at least you’ll have the app when the car arrives. Also, something to do while you’re waiting. Best approach is to have a friend at the dealer who will let you know when your car arrives. Enjoy!
Team Owner
Joined: Feb 2000
Posts: 45,472
Likes: 892
From: Texas
CI 1-4-5-8-9-10 Vet
St. Jude Donor '03 thru '10, '17
Thread Starter
Drifting
Joined: Apr 2006
Posts: 1,268
Likes: 158
From: Irvine CA
Team Owner
Joined: Feb 2000
Posts: 45,472
Likes: 892
From: Texas
CI 1-4-5-8-9-10 Vet
St. Jude Donor '03 thru '10, '17
BLUZ51 pointed me to a few threads. It does appear to work, however, the car/Onstar goes to sleep after 48 hours but turns back on when they start the car (i.e. move it from the train to the transport.).
Last edited by need-for-speed; Jun 25, 2019 at 09:23 PM.
Thread Starter
Drifting
Joined: Apr 2006
Posts: 1,268
Likes: 158
From: Irvine CA
Racer
Joined: Apr 2018
Posts: 251
Likes: 83
From: So Cal
When I wanted to know where my car was, approx, I called MacMulkin and they would tell me where the car was. I ordered from Macmulkin and had courtesy delivery to SoCal. Good times with your new Vette!! Hope you have as good a car as I got as I've had no issues at this point. Car is almost 1 year old now