What am I doing wrong?
Thread Starter
Instructor
Joined: Jan 2011
Posts: 136
Likes: 59
From: Mesa AZ
What am I doing wrong?
While trying to learn my new GS, I attempted to open the trunk with the metal key. Owners manual says to put the key in the slot near rear license plate and turn to open the trunk. Did that, clicking noise from gas door, no other indication the key was being turned. Anybody know what I'm doing wrong?
Thread Starter
Instructor
Joined: Jan 2011
Posts: 136
Likes: 59
From: Mesa AZ
Thanks for the suggestion, I'm familiar with the rubber covered button. That is how I usually open the trunk. My issue is I was trying to learn the car and make sure everything I paid for works. I will mention this to the dealer tomorrow.
Safety Car
Joined: Mar 2004
Posts: 4,048
Likes: 1,476
From: South Florida
It also could be the wrong physical key. If you arent the original owner, the previous owner may have replaced the key fob with a used one from another car and the actual key is incorrect. Do you have a second fob and have you tried that key?
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Thread Starter
Instructor
Joined: Jan 2011
Posts: 136
Likes: 59
From: Mesa AZ
I'm going to start another thread about this car and the trials and tribulations of getting it in satisfactory condition after I get it in satisfactory condition. It is turning out to be more aggravating than I thought. For a really expensive car, at least for me, I didn't find the manufacturing quality or the dealer quality to be what I expected. But that's for another another thread.
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Hope you get it fixed/figured out and luckily you have a warranty to fall back on if it comes to that.
Drifting
Joined: Jan 2014
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From: Jefferson City Missouri
I was the original owner of a 2013 GS convertible and after I took delivery I was checking all of the functions at home and discovered that the trunk lock would no open with the key. Took it to the dealer and they cut another key based on the VIN and found out that didn't work either. Turns out that the lock cylinder installed at the assembly plant didn't match the VIN. The dealer installed a new lock and key set.
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Actually, it would be clockwise. It turns to the right as you look up at the key. Same direction as tightening a screw.
Elmer
Last edited by eboggs_jkvl; May 28, 2019 at 09:04 AM.
Team Owner
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From: Chirper Island
I was looking at it from the top. Your description about a screw is better. I'll have to start using that.
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Moderator emeritus
Joined: Jun 2001
Posts: 18,599
Likes: 3,951
From: Jacksonville Florida BWO Dayton, Cincinnati, Bloomsbury NJ, Cincinnati
2015 C7 of the Year Finalist