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Old Oct 8, 2019 | 06:29 PM
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Default Fuel pump

Has anyone had problems with fuel pumps first one failed at 7500 miles second one at 14,500 miles 2015 Z51 GM told me go pound salt
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Old Oct 8, 2019 | 07:25 PM
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Are you out of warranty, You should be near the end of 5 yr 100k powertrain warranty and is the fuel pump covered under that warranty.
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Old Oct 8, 2019 | 08:17 PM
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Fuel pump is not part of the power train been on the phone with GM 4-5 times basically told me to bad,dealership same thing paid list for the car 2015 Z51 in 09/14 this is the third pump going on in 14,500 miles I had a Callaway system installed at 3000 miles nobody wants to know nothing have an extended warranty but since I put the supercharger on they won’t honor it
plan on talking to an attorney this is pissing me off
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Old Oct 8, 2019 | 09:53 PM
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Did the High Pressure pump (engine mounted), or Low Pressure pump (inside fuel tank) fail?
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Old Oct 9, 2019 | 07:47 AM
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Engine mounted pump this will be the third
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Old Oct 9, 2019 | 10:28 AM
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Originally Posted by Runner717
Fuel pump is not part of the power train been on the phone with GM 4-5 times basically told me to bad,dealership same thing paid list for the car 2015 Z51 in 09/14 this is the third pump going on in 14,500 miles I had a Callaway system installed at 3000 miles nobody wants to know nothing have an extended warranty but since I put the supercharger on they won’t honor it
plan on talking to an attorney this is pissing me off
I am sorry to hear that you’ve had the fuel pump fail twice, but it’s to be expected when you modify a car that is still under warranty (especially a major modification like adding a supercharger) you will likely run into issues with warranty claims. Technically the Magnuson Moss act means that the dealer must provide reasonable proof that the specific modification caused the specific failure, but good luck trying to fight it.
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Old Oct 9, 2019 | 11:00 AM
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Looking into this issue, I'd like to first apologize for the fuel pump issue you seem to be having. Sorry for any inconveniences whatsoever.

Regarding the issue and your warranty, Callaway provided a 3 year or 36,000 mile powertrain warranty on your 2015 Callaway SC627. As an option, one can extend coverage to either 5 years or 100k mi. on 2014/2015 models (60k mi on 2015+). I did not find record of purchase for that product or option. That said, your GM Warranty remained in effect and covered specific items of the powertrain outside of those installed by Callaway, or otherwise impacted. I looked at the original delivery date of your car and the mileage. Looks like your GM Powertrain coverage was for a period of 5 year or 100k mi., and expired on 9/2/2019 (or 100,004 mi, whichever were to come first).

So the issue perhaps is more due to the fact the car is out of warranty from GM. We are not aware of any other warranties or products to cover the powertrain beyond any limits outlined above. Again, sorry for any inconveniences your are experiencing.
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Old Oct 9, 2019 | 12:36 PM
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Thanks for the response had your system installed about 3000 miles something went wrong a couple of thousand miles out car was sent back to callaway after that first fuel pump failed at 7500 miles,you guys repaired the vehicle again keep it for a couple of weeks second fuel pump failed at 14,500 dealership has the car waiting for parts hopefully your system had nothing to do with this issue but 2 fuel pumps have failed since you guys installed the supercharger would like you to look into this cost me 18K for the system
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