"Action not supported by this device"
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Joined: Feb 2019
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Likes: 6
"Action not supported by this device"
I get this error message when I plug in my flash drive in any of the 3 usb slots in my 2015. This flash drive works perfectly in my 2014. It has music on it. What is wrong? Any ideas?
Safety Car
Joined: Dec 2012
Posts: 3,849
Likes: 1,860
From: St. Louis Metro East IL
I assume you press the media button and get the error message.
2015 manual says Fat32 and NTFS are supported. You can check your drive's format by plugging the USB into your computer, right click on the USB drive letter, and select Properties.
exFAT is not supported.
Have you tried another USB drive?
Ron
2015 manual says Fat32 and NTFS are supported. You can check your drive's format by plugging the USB into your computer, right click on the USB drive letter, and select Properties.
exFAT is not supported.
Have you tried another USB drive?
Ron
Last edited by RonC7; Nov 17, 2019 at 09:51 PM.
Thread Starter
Advanced
Joined: Feb 2019
Posts: 56
Likes: 6
I assume you press the media button and get the error message.
2015 manual says Fat32 and NTFS are supported. You can check your drive's format by plugging the USB into your computer, right click on the USB drive letter, and select Properties.
exFAT is not supported.
Have you tried another USB drive?
Ron
2015 manual says Fat32 and NTFS are supported. You can check your drive's format by plugging the USB into your computer, right click on the USB drive letter, and select Properties.
exFAT is not supported.
Have you tried another USB drive?
Ron
Safety Car
Joined: Dec 2012
Posts: 3,849
Likes: 1,860
From: St. Louis Metro East IL
So the obvious question is what if anything changed on the car between yesterday and today?
You didn't mention any recent work around the console or screens so it is not likely a main / common cable is suddenly loose.
Obviously the USB connectors have power and are at least partially connected to the system, but USB drives are not being read properly.
I guess the last thing you can try is to disconnect the negative battery cable for 30 min or so to force electronics to reboot.
BEFORE DISCONNECTING THE BATTERY OPEN BOTH WINDOWS AND UNLOCK THE DOORS! This will prevent frustration later.
You'll need to reindex the windows after.
After this I'm out of ideas.
GL
Ron
You didn't mention any recent work around the console or screens so it is not likely a main / common cable is suddenly loose.
Obviously the USB connectors have power and are at least partially connected to the system, but USB drives are not being read properly.
I guess the last thing you can try is to disconnect the negative battery cable for 30 min or so to force electronics to reboot.
BEFORE DISCONNECTING THE BATTERY OPEN BOTH WINDOWS AND UNLOCK THE DOORS! This will prevent frustration later.
You'll need to reindex the windows after.
After this I'm out of ideas.
GL
Ron
Last edited by RonC7; Nov 18, 2019 at 01:03 AM.
Thread Starter
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Joined: Feb 2019
Posts: 56
Likes: 6
Yeah, nothing changed between yesterday and today.
I'll wait a couple of days and see if it fixes itself. It just p's me off.
Thank you very much for the suggestions. I appreciate you taking the time to try and help.
Now I know how to tell how my flash drive is formatted!
I'll wait a couple of days and see if it fixes itself. It just p's me off.
Thank you very much for the suggestions. I appreciate you taking the time to try and help.
Now I know how to tell how my flash drive is formatted!
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Safety Car
Joined: Dec 2012
Posts: 3,849
Likes: 1,860
From: St. Louis Metro East IL
This reminds me of years of industrial control systems engineering and troubleshooting:
We used to call this PFM, as in "I didn't find anything wrong. But it works now. What did you do? Nothing. Must have been PFM."
Anyway, I'm glad it works now!
Enjoy the car.
Ron
We used to call this PFM, as in "I didn't find anything wrong. But it works now. What did you do? Nothing. Must have been PFM."
Anyway, I'm glad it works now!
Enjoy the car.
Ron
