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A lot of General Motors customers say their vehicles shake violently on the road. They call it the Chevy Shake. Selina Olomua took Stoogenke for a ride in her 2016 Cadillac ATS and the car shook.
"It's not terrible, (but) sometimes it's a big lurch," Olomua said. "It is similar to hitting the rumble strip on a side of a road."
Steve VanDenAkker has a 2015 Chevy Silverado and said, "It just got to the point where it was a constant shudder, just a constant shudder."
Olomua took her Cadillac to a dealer, and they test drove the car and acknowledged feeling the shudder.
It was documented in the service paperwork.
The dealer made some adjustments and told her the shudder should go away in about 200 miles.
"Right now, I want out of the Cadillac," she said.
First, GM says its warranty doesn’t cover design defects.
Second, it talks about the law of merchantability. Legally, new cars have to work. But, GM says that doesn’t mean they have to be perfect. It means they have to drive and GM says they do.
Third, GM says the case doesn't meet the requirements for a class action.