CPO Power Train Warranty dated coverage question
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CPO Power Train Warranty dated coverage question
Hoping those who actually work in Finance or Sales at Cheverolet can also chime in...
Have read info from different sites and the paperwork received when the CPO '14 C7 was purchased.
The dealer paperwork shows the new car factory warranties started 7/24/14.
Vette was purchased 3/26/2016 as certified pre-owned.
CPO program says power train warranty is 6 yrs/100K miles (vehicle mileage is <100K)
I'm thinking the coverage was 6 yrs from 7/24/14 but when I recently went to a dealer (not the one I purchased from which is about 3 1/2 hrs drive away) for service to fix a power train issue and was told it is from my CPO purchase date (March 2016)... Been calling the dealership I purchased from but having issues connecting with someone in "Finance" (salesman I worked with no longer works there) to double check since I was shown paperwork from "GM Global Connect" which makes no mention of the extended CPO power train warranty. Local dealer stated I should contact the purchasing dealership to have corrected in the Global Connect records. Will continue my attempts but wanted to also see if clarifying info could be obtained here... Thoughts? Thanks in advance....
Also, I tried to have the issue checked (late 2019) and was told I was out of warranty and they quoted a crazy out of pocket price for what they "thought" might be the issue but if they used Global Connect, that may have incorrectly showed the regular warranty time frame. 6 years expiration at a minimum would have been July 2020 (Global Connect says July 2019). So yeah, I'm kinda pissed right now. (Covid stopped me from getting anything done till recently)...
STILL LOVE THE CAR THOUGH!
Have read info from different sites and the paperwork received when the CPO '14 C7 was purchased.
The dealer paperwork shows the new car factory warranties started 7/24/14.
Vette was purchased 3/26/2016 as certified pre-owned.
CPO program says power train warranty is 6 yrs/100K miles (vehicle mileage is <100K)
I'm thinking the coverage was 6 yrs from 7/24/14 but when I recently went to a dealer (not the one I purchased from which is about 3 1/2 hrs drive away) for service to fix a power train issue and was told it is from my CPO purchase date (March 2016)... Been calling the dealership I purchased from but having issues connecting with someone in "Finance" (salesman I worked with no longer works there) to double check since I was shown paperwork from "GM Global Connect" which makes no mention of the extended CPO power train warranty. Local dealer stated I should contact the purchasing dealership to have corrected in the Global Connect records. Will continue my attempts but wanted to also see if clarifying info could be obtained here... Thoughts? Thanks in advance....
Also, I tried to have the issue checked (late 2019) and was told I was out of warranty and they quoted a crazy out of pocket price for what they "thought" might be the issue but if they used Global Connect, that may have incorrectly showed the regular warranty time frame. 6 years expiration at a minimum would have been July 2020 (Global Connect says July 2019). So yeah, I'm kinda pissed right now. (Covid stopped me from getting anything done till recently)...
STILL LOVE THE CAR THOUGH!
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Edit: Perhaps GMCPO was different in 2016, disregard my previous screenshot.
The coverage seems pretty straightforward to me. Have you logged into mychevrolet dot com to look at your applicable warranties?
Post up your CPO paperwork.
The coverage seems pretty straightforward to me. Have you logged into mychevrolet dot com to look at your applicable warranties?
Post up your CPO paperwork.
Last edited by 919cw313; Sep 21, 2020 at 01:16 PM.
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I do believe the warranty begins with the original in service date which would be 2014. Was there no paperwork with the car when you bought it in the warranty? A quick google check on the GM certified warranty program shows the power train is covered for 6 yrs/100K miles (whichever comes first) from the original vehicle in service date.
