CarFax errors killing resale value
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Pro
Joined: Aug 2010
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From: Kathleen Georgia
CarFax errors killing resale value
I have a 2019 Grand Sport 2LT, A8, Ceramic Matrix Grey, 16,XXX miles, no accidents. I was thinking about selling, so I tested the trade-in market. The dealership ran CarFax and said I had an accident. Sure enough, there was a "minor accident" on the report with no information other than the date it was reported. The car has never been involved in an accident and the only claim is for a broken windshield (thanks to the Porche 911 that slung a rock my way!). Well, long story short, the dealership was hesitant to make a deal because of the "accident" and my resale values tanked. So I sampled a few other dealerships and I got the same low-ball offer because of the CarFax report. I contacted CarFax and submitted the dispute. The only reply I got from CarFax was confirmation that they got the dispute. This is killing me. How can I defend the value of my car when some unknown entity decides to enter erroneous information? Any suggestions would be helpful.
Le Mans Master
Joined: Nov 2016
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From: Lake Tahoe, CA
The real economy, not the one MSM is selling is not strong. Your car while nice may take a lot longer to sell. Dealerships will low ball you any way they can.
List it yourself at the price you think its worth and see what happens.
List it yourself at the price you think its worth and see what happens.
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Best of luck dealing with CarFax - perhaps discuss with a lawyer what your options may be.
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CArFax won't remove an entry. I've been down this road with them.
The only person that can remove the entry is the person that put it there.
See how the entry made it there and contact those people to remove it if you can.
Funny how dealers lowball you on a minor accident, but sell it to them and it becomes a non issue to them selling it to the next buyer because the accident is "Minor".
Sell it yourself. You'll be that much better off all around.
The only person that can remove the entry is the person that put it there.
See how the entry made it there and contact those people to remove it if you can.
Funny how dealers lowball you on a minor accident, but sell it to them and it becomes a non issue to them selling it to the next buyer because the accident is "Minor".
Sell it yourself. You'll be that much better off all around.
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Carfax just collects the data, probably your glass installer is the one responsible
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Pro
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From: Albany NY
It's not just the dealers looking at Carfax. I've been "tainted" by Carfax, $ 7,000. worth. Wife backed car into my garage door, going 1-2 MPH ? a whole 2 feet. Scratched the bumper cover, and spoiler. Being ****, I wanted NEW bumper cover and spoiler. So my "Accident" in my own driveway, will haunt me forever. If I didn't use my insurance to pay for the parts, it would have NEWER HAPPENED. I'm glad I have lot's of photo's.
Carfax will not remove the accident.
Carfax will not remove the accident.
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It's not just the dealers looking at Carfax. I've been "tainted" by Carfax, $ 7,000. worth. Wife backed car into my garage door, going 1-2 MPH ? a whole 2 feet. Scratched the bumper cover, and spoiler. Being ****, I wanted NEW bumper cover and spoiler. So my "Accident" in my own driveway, will haunt me forever. If I didn't use my insurance to pay for the parts, it would have NEWER HAPPENED. I'm glad I have lot's of photo's.
Carfax will not remove the accident.
Carfax will not remove the accident.
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Agree with above. If you ran a claim through insurance it will show on Carfax.
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For minor repairs, I think it’s very important to have some good photos. Especially if you’re selling the vehicle your self. May help put a buyer at ease if the repairs are for simple cosmetic issues like a big scratch, the replacement of a bumper cover, etc. Anything that doesn’t involve significant frontal damage or air bag deployment. As long as the seller is upfront about what happened, has good photos, and the repair is done well, I wouldn’t disqualify the vehicle from a potential purchase.
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Burning Brakes
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It's not just the dealers looking at Carfax. I've been "tainted" by Carfax, $ 7,000. worth. Wife backed car into my garage door, going 1-2 MPH ? a whole 2 feet. Scratched the bumper cover, and spoiler. Being ****, I wanted NEW bumper cover and spoiler. So my "Accident" in my own driveway, will haunt me forever. If I didn't use my insurance to pay for the parts, it would have NEWER HAPPENED. I'm glad I have lot's of photo's.
Carfax will not remove the accident.
Carfax will not remove the accident.
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