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Experience with OnStar

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Old Mar 27, 2026 | 03:47 PM
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Default Experience with OnStar

If you currently use or have used OnStar, I would love to hear about your experiences!
I decided to give OnStar a try with the free one month trial and so far, I love the phone app where I can see the status of my Vette! While, this is not major need, it is a cool feature.
If the app could spit out codes for CEL in its diagnostics function, that would be very cool!

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Mar 27, 2026, 10:13 PM
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I used it for a year but found out that it was sending data to LexisNexis for use by the insurance companies. That and also paying $45 a month made it a hard no for me, despite the convenience and features. I understand GM has since stopped the practice (with LexisNexis anyway) but the damage to their credibility is done.
Old Mar 27, 2026 | 04:17 PM
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I have OnStart on both my Chevy's. The app is a big perk.
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Old Mar 27, 2026 | 05:40 PM
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Originally Posted by DrValidus
If you currently use or have used OnStar, I would love to hear about your experiences!
I decided to give OnStar a try with the free one month trial and so far, I love the phone app where I can see the status of my Vette! While, this is not major need, it is a cool feature.
If the app could spit out codes for CEL in its diagnostics function, that would be very cool!
I have only some kind of free version that emails me once a month with oil life and tire pressure, not really something I need but oh well.

The bold part I have on my Ford F150 at no cost. You are right that it is cool but not really needed. I can check my fuel level from my sofa to see if I need to leave early on my next trip. I have always wondered why Chevrolet charges for it while it is free on a Ford.
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Old Mar 27, 2026 | 10:13 PM
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I used it for a year but found out that it was sending data to LexisNexis for use by the insurance companies. That and also paying $45 a month made it a hard no for me, despite the convenience and features. I understand GM has since stopped the practice (with LexisNexis anyway) but the damage to their credibility is done.
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Old Mar 27, 2026 | 11:45 PM
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The crash response feature is worth the cost. My car only used it once in ten years but it did provide a quick response. I put my car backwards into the Turn 10 wall at VIR at about 90 mph, which knocked me unconscious for about 10 seconds after the impact. The PDR provided the evidence of what happened: the car hit the wall with the right rear corner, lifted up in the air and pivoted CCW for almost one full turn before the nose came back down and hit the ground. As this was happening, the car initiated a call to OnStar, the dial tone, dialing and ringing could all be heard, along with the OnStar crash assistant answering the phone. I woke up to the words, This is OnStar are you or is anybody in your vehicle injured? Do you need us to call emergency services? I told the assistant that I was on a race track and emergency services had been called.

If you are in trouble, OnStar has a greater range than your cell phone, as it uses the car antenna for communication Vs the small antenna in a cell phone. Depending on where you are located when you have an accident, cell phone coverage can be nonexistent.

Bill
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Old Mar 28, 2026 | 11:51 AM
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Originally Posted by gordoni
I used it for a year but found out that it was sending data to LexisNexis for use by the insurance companies. That and also paying $45 a month made it a hard no for me, despite the convenience and features. I understand GM has since stopped the practice (with LexisNexis anyway) but the damage to their credibility is done.
Not a fan either. Never confirmed via LexisNexis, but I'm guessing this is the reason why my previous insurance company doubled the premium on my vette. No other reason for it.
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Old Mar 28, 2026 | 11:13 PM
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Much better ways to burn money

They will also spam you with emails, calls, and texts once your plan runs out, even if you opt out.
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Old Mar 28, 2026 | 11:27 PM
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Never went past the trial period on any new car. The cost just wasn't worth it to me plus the LexisNexis issue did not endear me to it.
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I don't know whether this was discussed on another thread but "GM Agrees to $12.75 Million California Settlement Over Driver Data Collection". My data was sent to LexisNexis (I confirmed by getting the report). When I was shopping for Corvette insurance, it was basically uninsurable with the major carriers. I ended up going with Hagerty who had very reasonable rates.

https://www.lawcommentary.com/articl...ata-collection
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