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The 2014-2015 Chevrolet Complete Care Program for Corvettes was designed to take into account the preferred Mobil 1 oil choice of many Corvette owners. As a reminder, dealers are required to use Mobil 1 when performing oil changes on ALL 2014-2015 Corvettes through the Chevrolet Complete Care Program. Current reimbursement levels for Corvette are based on Mobil 1 usage. Please remind all personnel that only Mobil 1 should be used. In addition, please refer to GlobalConnect message # G_0000205212 for details on dry sump equipped (Z51, Z52, and Z06) Corvettes.
In the event a customer paid an upcharge for Mobil 1 under the Chevrolet Complete Care Program, customers should be directed to contact Executive CAC at (855) 435-7284 or email helpacustomer@gm.com for reimbursement.
Thanks Ken. It is great to put this subject to rest once and for all. Glad that GM released this bulletin. Many dealers were/are charging customers an upcharge fee to use Mobil 1 fully synthetic motor oil. There will be a LOT of refund requests now!