2017 GS memory seat issue
Thread Starter
Heel & Toe
Joined: Feb 2017
Posts: 20
Likes: 3
From: Pittsburgh PA
2017 GS memory seat issue
I just got the car last week. I set the memory seats yesterday and they seemed to work fine (both entry and exit settings). Then today when I drove it, only the exit setting works. Meaning, when I shut the car off, the seat goes back and then steering wheel moves up. But when I get in and start it, the seat never moves and I have to move it up myself. Any advice?
Instructor
Joined: Jun 2007
Posts: 110
Likes: 4
From: Dracut Massachusetts
I'd say get used to the Jeckyl and Hyde Seats. Regardless of anything anyone tells you this will be an on and off issue for you. Its annoying for sure but let this be the worst thing that happens.
Thread Starter
Heel & Toe
Joined: Feb 2017
Posts: 20
Likes: 3
From: Pittsburgh PA
Oh great. I started it up this morning and the seats went right to my drive setting. I get out and the seats moves back so that I may exit. I'm thinking great they work. Then I came out of the store and got back in and started it up, the seat never moved. It stayed in the exit position.
Drifting
Joined: Aug 2002
Posts: 1,519
Likes: 431
From: MI
Set the exit position so that it is about an inch forward of having the seat all the way back. If the seat is all the way back, it can at times contact the limit switch. When the seat is in contact with the limit switch, the memory will not work.
Last edited by Boiler_81; Mar 9, 2017 at 03:27 PM.
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Drifting
Joined: Aug 2002
Posts: 1,519
Likes: 431
From: MI
If the car is a manual transmission, the park brake needs to be set in order for the memory to work.Note: there appears to be two versions of the software. One requires the brake, the other does not. The newer cars which should include your GS should have the version which requires the brake.
Last edited by Boiler_81; Mar 18, 2017 at 09:30 PM.
Le Mans Master
Joined: May 2000
Posts: 8,729
Likes: 1,508
From: Redmond WA
Have you tried getting out, moving the seat forward manually, and then trying it all over again?
Sometimes they get "stuck" on the sensor behind the seat that limits travel rearwards. Like they hit that, get super-cautious, and refuse to do the memory thing anymore until knocked out of that state.
Sometimes they get "stuck" on the sensor behind the seat that limits travel rearwards. Like they hit that, get super-cautious, and refuse to do the memory thing anymore until knocked out of that state.
Melting Slicks
Joined: Mar 2013
Posts: 3,104
Likes: 626
From: Baton Rouge LA
Had the same problem at first with my GS M7 (build date 12/16/16). As Boiler81 said, you must have the parking brake set before the seats will return to normal at startup on some M7 cars. This was not the case with my 2015 A8. I didn't see a reference to that in that section of the 2017 manual, but there are numerous references to setting the parking brake in other areas. This has been documented in other threads, but Tadge Juechter's recent letter about memory seat operation doesn't mention it either.
Last edited by iclick; Mar 14, 2017 at 04:14 PM.
Thread Starter
Heel & Toe
Joined: Feb 2017
Posts: 20
Likes: 3
From: Pittsburgh PA
Thanks for the tip.....
Had the same problem at first with my GS M7 (build date 12/16/16). As Boiler81 said, you must have the parking brake set before the seats will return to normal at startup on some M7 cars. This was not the case with my 2015 A8. I didn't see a reference to that in that section of the 2017 manual, but there are numerous references to setting the parking brake in other areas. This has been documented in other threads, but Tadge Juechter's recent letter about memory seat operation doesn't mention it either.
When I park it overnight its in my garage which is level, so I never use the parking brake. I will start using it and see what happens. Thx a lot for the info.
Drifting
Joined: Oct 2014
Posts: 1,802
Likes: 69
I have a same issue I think but If you programmed ur seat on 1 or 2 and it don't work next day u have to move the seat Manual **** then push the memory number and it will work I always do this became normal for me
Melting Slicks
Joined: Mar 2013
Posts: 3,104
Likes: 626
From: Baton Rouge LA
Same here, but I've always made it a policy to use the parking brake any other time. Like you, I thought my car had a defect at first until checking this forum and calling the dealer. He hadn't mentioned that in his pre-delivery presentation, and I rarely set it with my 2015 A8, which had no such requirement with the memory seats. Now it works as expected.
Thread Starter
Heel & Toe
Joined: Feb 2017
Posts: 20
Likes: 3
From: Pittsburgh PA
Memory Seat Solution
[QUOTE=Boiler_81;1594268452] If the car is a manual transmission, the park brake needs to be set in order for the memory to work.
Note: there appears to be two versions of the software. One requires the brake, the other does not. The newer cars which should include your GS should have the version which requires the brake.[/QUOTE
FINALLY!!! I always set the parking brake now (even when parking on level or in my garage) and the seats now work 100% of the time. Thanks so much.
If the car is a manual transmission, the park brake needs to be set in order for the memory to work.Note: there appears to be two versions of the software. One requires the brake, the other does not. The newer cars which should include your GS should have the version which requires the brake.[/QUOTE
FINALLY!!! I always set the parking brake now (even when parking on level or in my garage) and the seats now work 100% of the time. Thanks so much.
Pro
Joined: Jan 2010
Posts: 539
Likes: 4
From: Jeffersonville IN
I just recently selected the exit seating option in the settings because I kept getting too close to the wheel with my pocket knife. After that, it will not automatically return to the driving position. I always use the same fob and always use the parking brake. After I start it, I have to hold down the "1" button until the wheel gets back into my driving position. It's kind of annoying, but I'm sure there's a setting I'm missing somewhere.
Advanced
Joined: Nov 2012
Posts: 76
Likes: 28
From: Hayward CA
There was a service bulletin out on this. You cannot have either seat memory or exit memory set all the way to the rear or it will short the auto recall switch. Even if you do not set it all the way back, but accidently manually move it back it will trip the switch. So set it back no closer than like a half inch from the max rear position. If it trips, just move the seat forward manually or press your recall button on the door and you should be good. They really should fix this.
Pro
Joined: Jan 2010
Posts: 539
Likes: 4
From: Jeffersonville IN
There was a service bulletin out on this. You cannot have either seat memory or exit memory set all the way to the rear or it will short the auto recall switch. Even if you do not set it all the way back, but accidently manually move it back it will trip the switch. So set it back no closer than like a half inch from the max rear position. If it trips, just move the seat forward manually or press your recall button on the door and you should be good. They really should fix this.