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Has anyone had problems with the interior on their C7?
I have a 2015 Stingray that I purchased new in May 2015. Since that time, the bezel on the left side of the driver's seat has popped loose from the seat twice, causing a warranty repair. I had the same issue with a 2001 C5 that I traded for this car and don't want this to continue with my C7. I'm trying to get Chevrolet involved, but they are trying to blow me off by ignoring me. This isn't an dealer issue - it has to be a design issue.
I have a 15 and had the same issue. The dealer replaced it under warranty a few weeks ago. So far all is good. That's the only issue I have had so far.
Have you taken the time to find the root cause of the two failures?
*Bad installation?
*Something you are doing getting in and out of the car? (sometimes larger drivers put a lot of stress on side bottom bolsters during entry/exit)
*A screw hole stripped out and not holding the trim?
*Plastic trim actually breaking at the same spot?
FYI -- No problems in my 2014.
In any case, I wouldn’t hold your breath waiting for GM to conduct an engineering push to solve a “loose seat trim” problem on a 3 year old car.
Last edited by Kent1999; Sep 28, 2017 at 03:34 PM.
I have a 2014 stingray 2LT and the only issue I had was with the dash coming apart around the center defroster vent. There were several areas where the dash material around the vent looked like it came "untucked" if that makes sense. The dealer fixed it under warranty. Required the entire dash to be replaced. I never bothered to take a picture of the damage, but he picture below shows the area I'm talking about.
Last edited by vtmike24; Sep 28, 2017 at 03:48 PM.
^^^ They looked at my dash too. My dealer has been replacing dashes too!
Originally Posted by Kent1999
Have you taken the time to find the root cause of the two failures?
*Bad installation?
*Something you are doing getting in and out of the car? (sometimes larger drivers put a lot of stress on side bottom bolsters during entry/exit)
*A screw hole stripped out and not holding the trim?
*Plastic trim actually breaking at the same spot?
FYI -- No problems in my 2014.
In any case, I wouldn’t hold your breath waiting for GM to conduct an engineering push to solve a “loose seat trim” problem on a 3 year old car.
Yes I’ve taken the time to look at it. It breaks!!! The installation is fine.
i am a big guy, but that’s no excuse for a $65k car to have a repetitive seat issue. This is the 9th GM product I’ve owned and the only cars it has happened to are my 01 C4 and my 15 C7.
As as I told Chevrolet - I’ve owned Japanese, German, and Ford (one pickup!) products. This has never happened to any of them except the Vettes. My 72 Vega didn’t have seat issues!
Last edited by Steve Garrett; Sep 29, 2017 at 10:01 PM.
Reason: Merged Posts-please use the Multi-Quote button (the middle icon) in the lower right hand corner of each post to make your reply look like this.
Same issue with my 2015, replaced under warranty .........there have been a couple of threads on this forum regarding this issue
Thanks! I’ll have to search the threads. I knew it was a defect and I’ve found two people with the same problem in two days in different parts of the country.
This will help help when I talk to Chevrolet. My concern has been escalated.
I have a 2017 C7 black interior, at times I noticed white spots manly on the sides of the seats, The white spots are about the size of a quarter, I use a damp rag to remove it seems to disappear but comes back, (I will continue to monitor these spots) I ask the body shop tech, he told me that they are stretch marks, So looks like I need to monitor the rest of the interior
Getting in and out of a Vette is a bit different than those other vehicles and stresses the seat more especially for a big guy. I am small and careful and my three year old Vette still looks brand new.
Both seats came loose on my competition seats from a larger previous owner on my 17. Gm sent new clips they are testing to correct thus issue as it's very common. We will see if it holds.
Chevrolet has let me down. I called in a concern about this since it was the second time I have took the car to the dealer for this repair, they immediately escalated my concern to the next level. I had the same problem with my 01 C5. After I took it to my dealer and had it repaired Chevrolet called me back and told me that my Service Advisor had told them it was "normal wear and tear." I immediately called my Service Advisor who told me that I had just been lied to.....she told them she had not only repaired Corvettes with this common problem but she had other models that were doing the same thing.
I guess I just wait for it to break a third time????
I can't believe how they insulate their offices from the dealerships and won't get involved with these issues.
Have you taken the time to find the root *Something you are doing getting in and out of the car? (sometimes larger drivers put a lot of stress on side bottom bolsters during entry/exit)
FYI -- No problems in my 2014.
Dont have to be "larger" (I'm about 175).
Pay attention to how you get in/out of the car.
If put most of your weight on the bolster in the process of entering/exiting, it will eventually break the plastic. Had the same problem on a 1985 Chrysler. I broke the seat frame itself at the joint where I put all my weight during entry/exit. The bolster support was part of the seat frame itself - shaped similar to this: /--\__.
Frame cracked at the lower rear joint : \__
Was well out of warranty, so a drill press, angle iron, and a couple bolts to fix it....
In my C5, broke the trim bezel where the front screw attaches the bezel to the frame. Started using that little hump at the rear of the door frame as a push off point...my full weight no longer transfers to the bolster/bezel, adn haven't had a problem since.
C7 doesnt have that hump. Getting out, I use one hand to the door sill to support my weight/push up,and the other hand on the A pillar to pull up so not much pressure on the bolster/trim.
Getting in, I use the steering wheel and A pillar to try to keep my weight off the bolster and bezel.
Pay attention to how you get in/out of the car.
If put most of your weight on the bolster in the process of entering/exiting, it will eventually break the plastic. Had the same problem on a 1985 Chrysler. I broke the seat frame itself at the joint where I put all my weight during entry/exit. The bolster support was part of the seat frame itself - shaped similar to this: /--\__.
Frame cracked at the lower rear joint : \__
Was well out of warranty, so a drill press, angle iron, and a couple bolts to fix it....
In my C5, broke the trim bezel where the front screw attaches the bezel to the frame. Started using that little hump at the rear of the door frame as a push off point...my full weight no longer transfers to the bolster/bezel, adn haven't had a problem since.
C7 doesnt have that hump. Getting out, I use one hand to the door sill to support my weight/push up,and the other hand on the A pillar to pull up so not much pressure on the bolster/trim.
Getting in, I use the steering wheel and A pillar to try to keep my weight off the bolster and bezel.
How about this: When I get in the car, I sit on the sill plate and then lift myself up and over the side of the seat. I never touch it with any significant weight. When exiting I pull my legs out, swing around a bit to get them on solid ground, then pull myself out of the car. No significant weight on the side of the seat there either.
I’m a big guy, but I’ve owned several other sport sedans (Audi A6, Infiniti M35) and sports cars (two Datsun/Nissan Z cars) and never had this issue except with my C5 and C7 Corvettes. My C4 never had this issue. I didn’t have to perform acrobatics to get in and out of the other cars either.
Think about what is being inferred here. If you are a big person you can’t get in and out of this Chevrolet flagship car unless you plan on frequently replacing that part. That’s poor engineering. It’s inexcusable for a car with this price tag.
Chevrolet has been responding to me over the weekend. If I don’t get some satisfaction I’m planning a trip to Bowling Green. This was my retirement gift to myself. It isn’t supposed to be aggravating.
GM replaced my driver seat back and side airbag cover for the same reason. No issue since. They also replaced the center console lid when the leather began to buckle. (2016)
Originally Posted by Fast Dawg
Has anyone had problems with the interior on their C7?
I have a 2015 Stingray that I purchased new in May 2015. Since that time, the bezel on the left side of the driver's seat has popped loose from the seat twice, causing a warranty repair. I had the same issue with a 2001 C5 that I traded for this car and don't want this to continue with my C7. I'm trying to get Chevrolet involved, but they are trying to blow me off by ignoring me. This isn't an dealer issue - it has to be a design issue.
Thoughts?
Last edited by dfettero; Oct 16, 2017 at 08:53 AM.
GM replaced my driver seat back and side airbag cover for the same reason. No issue since. They also replaced the center console lid when the leather began to buckle. (2016)
Great! Unfortunately I had my console cover replaced as well. My Service Advisor even looked at my dash because they have been replacing them too.
Thanks! I’ll have to search the threads. I knew it was a defect and I’ve found two people with the same problem in two days in different parts of the country.
This will help help when I talk to Chevrolet. My concern has been escalated.
My 2017 GS seat trim just broke, 2LT. Scheduled repair for 9/2.
My 2017 GS seat trim just broke, 2LT. Scheduled repair for 9/2.
Good luck! Chevrolet considers this normal wear and tear and will not fix it when your warranty is up. I bought an extended warranty through them and they will not cover it. I replaced mine twice. If you look at the part, it is very poorly designed. It's a shame that a car this expensive has such cheap interior parts. I had my console cover replaced as well.
I've both a C5 (for 18+ years) and a C7 for two and have had no issues with either, as you have. Hence, I must wonder if you are doing something while getting in and/out of the car that aggravates your situation. Just thinking aloud, trying to consider what the issue is.
I've both a C5 (for 18+ years) and a C7 for two and have had no issues with either, as you have. Hence, I must wonder if you are doing something while getting in and/out of the car that aggravates your situation. Just thinking aloud, trying to consider what the issue is.
I had my C5 for 14 years and my C7 for four years. I'm a big guy but I was cognizant of that when I got in and out of both cars. I would sit on the sill plate and lift myself over the side of the seat to avoid putting any pressure on the side of the seat after the first seat bezel broke on my C5. The seat bezel is cheaply made. It has two plastic clips that hold it in place and they break easily. My Chevrolet dealer said they replaced them all the time which gave them the option of declaring it normal wear and tear vs correcting a cheaply made part. I've owned many sports cars and never had this problem. I just read that they used the company named Faurecia who also makes interiors for Bugatti, Ferrari, Audi, and Mercedes Benz for the C8 interior. I own a MB E350 AMG and it's much better than my C5 or C7.
Last edited by Fast Dawg; Aug 23, 2019 at 08:36 AM.
Robert
C7 interior issues
