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Diablosport I3 wont work, HELP!

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Old Mar 7, 2021 | 05:51 PM
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Default Diablosport I3 wont work, HELP!

I just got my Diablosport I3 tuner, it does not pick up any Wi-Fi sources, my car picks up the entire neighborhood, so its not that, so I downloaded the Update Agent from their tech site, when running the update I get Update Cancelled - "The following files are too large: /DCX_TUNES.itf Available" space: 101736448. I am about to throw this thing against the wall and send it back to them. What a $400 POS. If any of you knows how to make this thing work that would be great.I signed up about 5 hours ago for the diablosport forum and they have told me 3 times a confirmation email has been sent that I have not received.
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Old Mar 7, 2021 | 06:30 PM
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you just need to contact diablo tech support man... usually it's an issue with a "group" file that is saved on the programmer that you need to delete, then run the Ignition updater program again on your pc/laptop to update... Contact diablo tech support... not a big deal....
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Old Mar 7, 2021 | 06:53 PM
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Just reach out to @Mike@DiabloSport he is fantastic to deal with
you can also call their support line

And if all else fails reach out to Diablo Lew
diablo.help@gmail.com

It is better to run the updater from your home computer , mine ran a long time before giving me the completed message

Dave
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Old Mar 7, 2021 | 08:56 PM
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Thanks, I sent Mike a PM, I tihnk the issue is I have a I3 8245. On Summit Racings website is said it worked for my 17 Z51, but the more reading I do says I need an I3 8246 because of licensing issues with GM starting in 2/2017. However that still doesnt explain why the Wi-Fi is useless on it.
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Old Mar 8, 2021 | 08:27 AM
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Updating on the pc should fix the wifi.
Open the folder on the i3 drive called runtime, and delete the files in that folder. Then run the update agent software again and it should complete the update fine.

You will need to purchase an additional $40 unlock through the updater software since the device is specific to the pre 2017 models that require the unlock.


Thanks
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Old Mar 8, 2021 | 04:37 PM
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Originally Posted by Mike@DiabloSport
Updating on the pc should fix the wifi.
Open the folder on the i3 drive called runtime, and delete the files in that folder. Then run the update agent software again and it should complete the update fine.

You will need to purchase an additional $40 unlock through the updater software since the device is specific to the pre 2017 models that require the unlock.


Thanks
Is there any benefit to wait for the 8246? or is it the same tuner with just different license parameters?
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Old Mar 8, 2021 | 04:49 PM
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Same tuner but it includes the 17+ unlock
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Old Mar 8, 2021 | 04:51 PM
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Originally Posted by Mike@DiabloSport
Same tuner but it includes the 17+ unlock
Then I will just return the 8246 to Summit and not even open it up,
Thank you!
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Old Mar 8, 2021 | 05:02 PM
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Originally Posted by King Lear
Then I will just return the 8246 to Summit and not even open it up,
Thank you!
No reason, I would just use it. It will work fine
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Old Feb 12, 2022 | 11:44 PM
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Originally Posted by 06MonteSS
you just need to contact diablo tech support man... usually it's an issue with a "group" file that is saved on the programmer that you need to delete, then run the Ignition updater program again on your pc/laptop to update... Contact diablo tech support... not a big deal....
i just bought a i3 tuner for my 2006 Chrysler srt8 as well, it doesn't want to pick up any wifi names around me... i would tune it right now but it suggests you update before tuning it. i cant even get a update because of the wifi problem now. someone help
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Old Feb 13, 2022 | 12:07 AM
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Originally Posted by Moixcerv
i just bought a i3 tuner for my 2006 Chrysler srt8 as well, it doesn't want to pick up any wifi names around me... i would tune it right now but it suggests you update before tuning it. i cant even get a update because of the wifi problem now. someone help
I plugged mine into my laptop and updated it there first, then took it out to the car
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Old Feb 13, 2022 | 12:47 PM
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Originally Posted by Moixcerv
i just bought a i3 tuner for my 2006 Chrysler srt8 as well, it doesn't want to pick up any wifi names around me... i would tune it right now but it suggests you update before tuning it. i cant even get a update because of the wifi problem now. someone help
You can update on a pc or Mac using the supplied usb cable and our update agent software. Some wifi networks may not cooperate but you can always update via usb.

Thanks!
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Old Feb 13, 2022 | 02:20 PM
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Originally Posted by Mike@DiabloSport
You can update on a pc or Mac using the supplied usb cable and our update agent software. Some wifi networks may not cooperate but you can always update via usb.

Thanks!
is there a video that can guide me through the process ?
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Old Feb 14, 2022 | 08:28 AM
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Originally Posted by Moixcerv
is there a video that can guide me through the process ?
I'll see if i can find something, but its super simple.

Connect the device to the USB cable and plug it into the PC.

Launch our Update Agent software after installing it from the downloads page here:
https://www.diablosport.com/downloads/

The software will find the device, ask if you want to update and you just click yes and let it do its thing.


Thanks
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Old Jul 18, 2024 | 09:14 AM
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can't unlock c7 corvette.
bought 40$ unlock option. contanstly asks for update. i updated 8 times already, stuck in loop always requires update again and again
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Old Jul 18, 2024 | 09:30 AM
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Originally Posted by NODO-GT
can't unlock c7 corvette.
bought 40$ unlock option. contanstly asks for update. i updated 8 times already, stuck in loop always requires update again and again
Please shoot me a PM with the 9 digit serial number off the back of the device, and I will sort this out for you.
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Old Jul 18, 2024 | 09:37 AM
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Originally Posted by Mike@DiabloSport
Please shoot me a PM with the 9 digit serial number off the back of the device, and I will sort this out for you.
can't send pm sadly.
here it is however
1QQGPUXCGG
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To Diablosport I3 wont work, HELP!

Old Jul 18, 2024 | 09:44 AM
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Hmm, lots going on here! 11 licenses, but one is available, I see you paid for the $40 unlock...let me dig into why its not working.
Can you confirm exactly what it says when you try to tune the corvette currently? (screen pic would be great)
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Old Jul 18, 2024 | 10:03 AM
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Originally Posted by Mike@DiabloSport
Hmm, lots going on here! 11 licenses, but one is available, I see you paid for the $40 unlock...let me dig into why its not working.
Can you confirm exactly what it says when you try to tune the corvette currently? (screen pic would be great)
Yes correct I have one available license for this car +40$ for unlock.
When I try to tune, after reading backup tool says it needs update.
Then I connect to PC and go through update option, it finishes update and when I connect to car I get same loop, after reading back it again asks to update tool.
Also after update PC. Ignition app tells me connect vehicle to unlock ECU when I connect nothing happens
​​​​​​
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Old Jul 18, 2024 | 10:12 AM
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Originally Posted by NODO-GT
Yes correct I have one available license for this car +40$ for unlock.
When I try to tune, after reading backup tool says it needs update.
Then I connect to PC and go through update option, it finishes update and when I connect to car I get same loop, after reading back it again asks to update tool.
Also after update PC. Ignition app tells me connect vehicle to unlock ECU when I connect nothing happens
​​​​​​
OK, the tech team is gonna reach out to you to sort this out. If you'd like, find the 'clear all updates' menu selection in the i3 and click it, then try the process again to see if it will download the unlock file to the i3.
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