When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Anyone know what happened and when it will back up? Anyone know who we can ask on status?
Your dealer can pull up your status with a few keystrokes. He can then either print out the full OrderWORKBENCH document, or save it as PDF file and email it to you. A good dealer will have no problem with this. After all, you are spending close to 100k on a Chevy, they can at least keep you informed. My last two vettes, the dealer sent me a weekly email as well as a copy of the OrderWORKBENCH anytime the status changed.
If your dealer is unwilling to do this (and that should tell you something,) you can go to this thread
Give them your order number and the state of the dealer. In a day or two, they will get back with your status. Please follow the guidelines in the first post of that page and don't request more than 1 update per week and give them a couple days to respond.
Just my $0.02 worth, but the GM tracking site is pretty basic and about worthless. They do have pretty pictures, though.
Here's all the different internal GM status codes, color coded to relate them to the mediocre GM tracking site
Via the chat function, I asked what was with the Order Tracking site. Fellow told me the site is being rebuilt, though he did not provide a date for when it would be back up unfortunately.