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I do think it is unfair these dealers advertising MSRP but no mention of the fees until you ask or see a sales order. You are not charging MSRP if you are charging optional dealer fees.
This is exactly where I am today. Ordered the car at the end of August or maybe beginning of September and handed over a $5k non refundable deposit. In return I received a contract stating the car will be sold at MSRP and 'not a penny more' (seriously, it says that). Fast forward 4+ months and the car is being built THIS WEEK. I am arranging to pay for the car and find out yesterday there is an extra $250 doc fee. Seems like the contract should state MSRP + tax + title + doc fees. Pretty deceptive. My reaction? I suggested they remove it. A promise that I will buy more cars from them doesn't hold much weight BUT I am in the Sales industry and know the importance of telling everyone I know....whether for a good experience, or heaven forbid, a poor experience. Hope my dealer understands the long term impact. I already explained, I am picking up the car no matter what, so it's on them how they want to proceed with the doc fee. Hope they make a good decision for me...and them. One way or the other I will be enjoying the Z. The remaining question: will I continue doing business with them and tell my friends, business associates, etc about the great experience....or not?
This is exactly where I am today. Ordered the car at the end of August or maybe beginning of September and handed over a $5k non refundable deposit. In return I received a contract stating the car will be sold at MSRP and 'not a penny more' (seriously, it says that). Fast forward 4+ months and the car is being built THIS WEEK. I am arranging to pay for the car and find out yesterday there is an extra $250 doc fee. Seems like the contract should state MSRP + tax + title + doc fees. Pretty deceptive. My reaction? I suggested they remove it. A promise that I will buy more cars from them doesn't hold much weight BUT I am in the Sales industry and know the importance of telling everyone I know....whether for a good experience, or heaven forbid, a poor experience. Hope my dealer understands the long term impact. I already explained, I am picking up the car no matter what, so it's on them how they want to proceed with the doc fee. Hope they make a good decision for me...and them. One way or the other I will be enjoying the Z. The remaining question: will I continue doing business with them and tell my friends, business associates, etc about the great experience....or not?
they may not be able to wave it but they should at least discount the car for that amount.
Calm down gentlemen/ladies....it is not illegal, profit is not a bad term, i am sure no one in here goes to work everyday expecting to work for free and not get paid!?!?!? We still practice capitalism???...i think. When did it become illegal to make a profit? Shop around, look for better deals if you're' not comfortable paying it but dont bash a/any business for trying to make a profit!!! Paying $90k for a car and then whining about a few hundred bucks??? Right....whew!!! Got that one off my chest!!! Now lets see the replies...
Yup, you want to pay for the dealer fees, good for you. I choose not to pay for it. It is as simple as that.
Most dealers will allow you to not pay the fee and register the car yourself. I gladly paid the fee. The money I would lose in my time spent at the DMV during business hours is a lot more than the fee.
Just bought my daughter a new car and had the doc fee removed, but we discussed it before closing. Bought my 2013 GS in NH and there were no additional charges. The dealer is making a good profit if selling a Z06 for MSRP. I’d work it as much as you can.
Most dealers will allow you to not pay the fee and register the car yourself. I gladly paid the fee. The money I would lose in my time spent at the DMV during business hours is a lot more than the fee.
That's at least half a day wasted around here and if I'm not working then I'm not getting paid.
Most dealers will allow you to not pay the fee and register the car yourself. I gladly paid the fee. The money I would lose in my time spent at the DMV during business hours is a lot more than the fee.
Not around here. Since the "documentary fee" is known to really be just additional dealer profit, dealers add another $40 fee for the real "license, transfer, and title fee" . Both fees even on a car that is being taken to another state to be licensed and titled!
This is exactly where I am today. Ordered the car at the end of August or maybe beginning of September and handed over a $5k non refundable deposit. In return I received a contract stating the car will be sold at MSRP and 'not a penny more' (seriously, it says that). Fast forward 4+ months and the car is being built THIS WEEK. I am arranging to pay for the car and find out yesterday there is an extra $250 doc fee. Seems like the contract should state MSRP + tax + title + doc fees. Pretty deceptive. My reaction? I suggested they remove it. A promise that I will buy more cars from them doesn't hold much weight BUT I am in the Sales industry and know the importance of telling everyone I know....whether for a good experience, or heaven forbid, a poor experience. Hope my dealer understands the long term impact. I already explained, I am picking up the car no matter what, so it's on them how they want to proceed with the doc fee. Hope they make a good decision for me...and them. One way or the other I will be enjoying the Z. The remaining question: will I continue doing business with them and tell my friends, business associates, etc about the great experience....or not?
My dealership contacted me today to say they will reduce the price of the car by the amount of the doc fees, $250. That's a classy move. Hopefully this post serves a positive purpose for others that are in the same boat. So, in short, my car is MSRP minus $500 farm bureau discount minus $250 discount. I pay the $250 doc fee but a happy camper now. Totally changes the opinion I began to have and makes me want to tell everyone to call Tony at McCluskey Chevrolet. Going above and beyond and making the customer happy. Beautiful. I suggest anyone looking for a new Chevy to contact Tony here in the Cincinnati area. I'm glad it didn't turn out like an earlier post in this thread. I too am 'that guy' that will tell everyone until the end of time. For good or for bad.
they may not be able to wave it but they should at least discount the car for that amount.
The last three cars I purchased the salesman would not change the DOC fee; however, he might reduce the price of the car. The DOC fees were already printed on the sales contract.
The last three cars I purchased the salesman would not change the DOC fee; however, he might reduce the price of the car. The DOC fees were already printed on the sales contract.
I have had salesmen cross through the pre-printed doc fee, once without me even mentioning it.
From: And then it was said... "let there be blue Corvettes and yellow Camaros" Ft Worth Texas
Cruise-In IV Veteran
St. Jude Donor '09
My dealer has sold me 7 new Corvettes, all at invoice price, over the past 15 years. I think the doc fee on my recent 2015 Z51 Coupe purchase was $150, a super low price to pay for all he has done for me.
Last edited by Blue Demon; Jan 15, 2015 at 02:05 PM.
Obviously no one has a problem with a business making a profit. The problem is when businesses advertise or negotiate a selling price and then when you sit down to finalize the transaction they start adding fees.
Dealerships just need to calculate their cost of doing business when determining their sales price and leave it at that. Don't try to make the sales price look better than it actually is by separating out bull$**** fees.
Also, I just love it when a salesman tells me that it's not their fault and "by law" they have to charge these fees. Well, it was because of their slimy sales tactics that some states passed laws to limit the amount of fees they can charge.
The bottom line is decide what you think is a fair price for their product and if they are willing to sell it at that price including any fees then buy it. If not, shop around because there are dealers who do not play those games.
Just curious what you guys in the US are paying for the "documentation fee" when you purchase a new car. I have run into a few dealers that are charging almost $500 for what ends up as printing your bill of sale. Why can't GM stop these types of charges that can only be called ridiculous profit for the dealer ?
My Indiana dealer charges $150. I think it covers more than printing the bill of sale.