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PDR update file

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Old Nov 20, 2015 | 12:45 AM
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Default PDR update file

Does anyone have the update file for the PDR?

if upgradable via USB - should be a relatively straightforward process.. I'd like to avoid a trip to the dealer and the associated hassle.
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Old Nov 20, 2015 | 12:49 AM
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With someone else complaining that the recent updated bricked their nav, it might be wise to let the dealer do it. I don't think I would want to take responsibility for that particular piece of equipment.
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Old Nov 21, 2015 | 07:29 PM
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Just got back from the dealer - they bricked it..

Now all I have is a blank screen, I'll have to drop it off next week so they can keep fiddling with it.
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Old Nov 21, 2015 | 08:15 PM
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Originally Posted by FAsnakes
Just got back from the dealer - they bricked it..

Now all I have is a blank screen, I'll have to drop it off next week so they can keep fiddling with it.
is it something mandatory to update the PDR file?
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Old Nov 21, 2015 | 09:30 PM
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Originally Posted by Ahmed_otb
is it something mandatory to update the PDR file?
No, not at all.. My PDR quit working altogether which is why I went in for the upgrade.
I asked for the PDR, climate control and entertainment system update.
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Old Nov 21, 2015 | 09:49 PM
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Did they try updating via the USB?
S.
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Old Nov 21, 2015 | 11:19 PM
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That happened to me when I had my Z51. I told the dealer to follow GM bulletin and upload the new PDR software through an SD card in the glove compartment. The technician decided to do it through a USB slot or something else and killed the car computer. I got dead screen and cluster digital display was gone. The first two replacment modules that the dealer ordered came with another car vin already on them (they were used). On the third trial they ordered a new module straight from the factory and the issue was fixed.
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Old Nov 21, 2015 | 11:22 PM
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Originally Posted by AliZ51
That happened to me when I had my Z51. I told the dealer to follow GM bulletin and upload the new PDR software through an SD card in the glove compartment. The technician decided to do it through a USB slot or something else and killed the car computer.
This seems to be relatively common. Rather than use the SD card reader in the glovebox, they use the USB and end up freezing it up.
S.
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Old Nov 26, 2015 | 05:16 AM
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Originally Posted by Snorman
Did they try updating via the USB?
S.
Not sure how they tried to update it.. .

My expreieance is - bad PDR > take to dealer > dealer bricks infotainment system > replaces radio > PDR still doesn't work... .
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Old Nov 26, 2015 | 11:18 AM
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Folks might want to consider bringing an SD card with them to the dealer. I realize they shouldn't have to but I think the fact that most shops don't have the SD card drives them to try the USB method instead. At my dealer the tech actually ran out and bought an SD card just for this.
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Old Nov 29, 2015 | 09:46 PM
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Let the dealer do it when you bring it in for something more significant.

The update helps colorization a little, but there is much more to be gained in a later update. Wait, if you have nothing else. Mine usually ends up at the dealer every few months for something.
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Old Dec 5, 2015 | 11:37 AM
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Just back from the dealer and they didn't have the cable either. He did give me the file on a usb drive. Has anyone tried copying the file to a sd card on a laptop then inserting the sd card directly into the pdr in the glovebox? In other words install the upgrade from an sd card.
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Old Dec 5, 2015 | 02:24 PM
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Originally Posted by rosecustom
Just back from the dealer and they didn't have the cable either. He did give me the file on a usb drive. Has anyone tried copying the file to a sd card on a laptop then inserting the sd card directly into the pdr in the glovebox? In other words install the upgrade from an sd card.
The update is supposed to be through the SD card slot in the glove box. The issue is that some dealers are trying to update through the USB, and that's causing problems. I've read two or three cases here where that's what happened.
S.
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Old Dec 5, 2015 | 03:43 PM
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Originally Posted by rosecustom
Just back from the dealer and they didn't have the cable either. He did give me the file on a usb drive. Has anyone tried copying the file to a sd card on a laptop then inserting the sd card directly into the pdr in the glovebox? In other words install the upgrade from an sd card.
How big is the file? Wouldn't mind getting a copy of it myself.
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Old Dec 6, 2015 | 12:03 AM
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Update ::

Cliffs:
- PDR not working, into dealership for repair
- car stuck a dealer for over 15 days & still not repaired


My car is still at the dealership.. I initially took it in on 11/21 and today makes day 15. She sits in a service bay.
The dealer blames GM, they say their hands are tied as they're constrained by GM's tech line on repair approach, guidance and approvals.

The dealer believes they've isolated the problem to a cable and by the time they received approval from GM to order and replace the cable. They expect to have the cable in by Monday of next week.

What an absolute nightmare
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Old Dec 6, 2015 | 12:32 AM
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Originally Posted by FAsnakes
Update ::

Cliffs:
- PDR not working, into dealership for repair
- car stuck a dealer for over 15 days & still not repaired


My car is still at the dealership.. I initially took it in on 11/21 and today makes day 15. She sits in a service bay.
The dealer blames GM, they say their hands are tied as they're constrained by GM's tech line on repair approach, guidance and approvals.

The dealer believes they've isolated the problem to a cable and by the time they received approval from GM to order and replace the cable. They expect to have the cable in by Monday of next week.

What an absolute nightmare
I doubt it's just a cable issue. I had the same problem last month and they ended up replacing the whole computer module. Who is your dealer?
Contact Chuck at Selman Chevrolet in Orange (warranty manager). He went through the process and fixed my car. Maybe he can guide your dealer or tell them what needs to be done. It can be fixed in one day.

Last edited by 5thGear; Dec 6, 2015 at 12:37 AM.
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Old Dec 6, 2015 | 12:50 AM
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Originally Posted by AliZ51
I doubt it's just a cable issue. I had the same problem last month and they ended up replacing the whole computer module. Who is your dealer?
Contact Chuck at Selman Chevrolet in Orange (warranty manager). He went through the process and fixed my car. Maybe he can guide your dealer or tell them what needs to be done. It can be fixed in one day.
My dealer is Win Chevrolet over in long beach.. Thanks for info & referral - I'll reach out to Chuck.,
This is attempt #3 for them and if they don't get it right this time - I'm going to be looking to replace this (lemon), likely due to dealer incompetence. Would replace w/ another Z07.

What a huge headache..
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Old Dec 6, 2015 | 01:37 AM
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Originally Posted by FAsnakes
My dealer is Win Chevrolet over in long beach.. Thanks for info & referral - I'll reach out to Chuck.,
This is attempt #3 for them and if they don't get it right this time - I'm going to be looking to replace this (lemon), likely due to dealer incompetence. Would replace w/ another Z07.

What a huge headache..
I bet it's the same problem I had and Chuck solved it once he was assigned by the owner of the dealership to get to the bottom of it.
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Old Dec 6, 2015 | 12:44 PM
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Originally Posted by Snorman
The update is supposed to be through the SD card slot in the glove box. The issue is that some dealers are trying to update through the USB, and that's causing problems. I've read two or three cases here where that's what happened.
S.
Right. What I am thinking of doing is copying the file on a blank formatted sd card then insert it in the pdr slot in the glovebox to do the upgrade. I'll check the size of the file ang post it.
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Old Dec 6, 2015 | 12:56 PM
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There are 4 files on the thumb drive the dealer gave me.

23350846.brm 93793 Kbps
". .mnf. 1kb
". .smd. 1kb
Indication.16006638.0. 1kb

Not savey enough to know what the extensions mean but that's all that was on the thumb drive.

Jeff.
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