OnStar help
Thread Starter
Instructor
Joined: Jan 2015
Posts: 134
Likes: 16
OnStar help
I started getting charges from OnStar after 8 months saying I had to pay 37 and some change each month on my corvette to keep Guidance and 911 services. Could not cancel unless canceled entire services anyone else doing this haven't heard of it.
Melting Slicks
Joined: Feb 2002
Posts: 2,500
Likes: 109
From: Severn Maryland
St. Jude Donor '05-'10-'11-'12-'13-'14-'15
"I started getting charges from OnStar after 8 months saying I had to pay 37 and some change each month on my corvette to keep Guidance and 911 services. Could not cancel unless canceled entire services anyone else doing this haven't heard of it."
The features you mention are FREE for the first 6-months of service I believe and after that you need to pay for them. The BASIC OnStar plan does NOT include those features. Check the following link and read all about what is and is NOT covered in the BASIC PLAN and how to cancel, etc.
https://www.onstar.com/us/en/plans-p...asic-plan.html
The features you mention are FREE for the first 6-months of service I believe and after that you need to pay for them. The BASIC OnStar plan does NOT include those features. Check the following link and read all about what is and is NOT covered in the BASIC PLAN and how to cancel, etc.
https://www.onstar.com/us/en/plans-p...asic-plan.html
Tech Contributor
Joined: Oct 1999
Posts: 41,058
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From: Charlotte, NC (formerly Endicott, NY)
Bill
Melting Slicks
Joined: Apr 2010
Posts: 2,790
Likes: 108
From: On the coast North of SF bay
Have 4 Chevys and a Caddy, all OnStar equipped - I've spoke to them about a discount of some sort or another, with zero luck.
The new Caddy experience was the worst support I've ever encountered. No one could say for sure if the service provider was/is Verizon, which it apparently used to be, or AT&T which it's now supposed to be for cars newer than 2014. At least that's the impression I was finally left with.
As a result, if you are in an area that doesn't have an AT&T signal, you won't connect to OnStar (I have confirmed this much). It just rings with no notice that there is no service at this location and it finally says "your call has ended". I could go on.
Great product....
