Any Oracle Lighting contacts/reps here??
06-30-2018, 05:09 PM
#22
Race Director
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Location: Out Where the Buses Don't Run, Eglin AFB/ Niceville FL
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2022 Corvette of the Year Finalist -- Modified
2021 C6 of the Year Winner - Modified
Finalist 2020 C7 of the Year -- Modified
2020 C6 of the Year Finalist - Modified
Amazing how some of these places stay in business.
08-22-2018, 07:17 PM
#26
CF Senior Member
Thread Starter
Update...
I was told by Oracle that because I was unhappy with their "fix", they would send me a replacement sidemarker.
I was told it would be 2-3 weeks before I would have the new sidemarker.
...It's been 2 months.
Now they're telling me that there is some delay with their painter. This company is unbelievable. BS on top of BS.
I was told by Oracle that because I was unhappy with their "fix", they would send me a replacement sidemarker.
I was told it would be 2-3 weeks before I would have the new sidemarker.
...It's been 2 months.
Now they're telling me that there is some delay with their painter. This company is unbelievable. BS on top of BS.
08-23-2018, 01:17 PM
#29
Drifting
They're trying to save $50 or whatever their cost is for replacing the 1 marker and don't realize they lost a bunch of customers that saw this thread.
08-23-2018, 01:25 PM
#30
Burning Brakes
09-11-2018, 08:57 PM
#34
CF Senior Member
Thread Starter
Thought I'd report that I *did* receive a replacement reflector today! So for those of you who have also received non-working reflectors...there is hope!
So...5 months after my original order, and after I had to pay return shipping for a defective product... I finally have a working set of reflectors. They do look great, just beware of the nightmare you will be in for if you receive a non-working item, (which I know a few others here have received). They are pleasant and apologetic, (Katelynn Larrabee @ Oracle), it just seems to take forever. And whatever you do, if you receive a non-working reflector, do *not* agree to a repair.
So...5 months after my original order, and after I had to pay return shipping for a defective product... I finally have a working set of reflectors. They do look great, just beware of the nightmare you will be in for if you receive a non-working item, (which I know a few others here have received). They are pleasant and apologetic, (Katelynn Larrabee @ Oracle), it just seems to take forever. And whatever you do, if you receive a non-working reflector, do *not* agree to a repair.
09-12-2018, 07:54 AM
#36
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Oldtimer
Thought I'd report that I *did* receive a replacement reflector today! So for those of you who have also received non-working reflectors...there is hope!
So...5 months after my original order, and after I had to pay return shipping for a defective product... I finally have a working set of reflectors. They do look great, just beware of the nightmare you will be in for if you receive a non-working item, (which I know a few others here have received). They are pleasant and apologetic, (Katelynn Larrabee @ Oracle), it just seems to take forever. And whatever you do, if you receive a non-working reflector, do *not* agree to a repair.
So...5 months after my original order, and after I had to pay return shipping for a defective product... I finally have a working set of reflectors. They do look great, just beware of the nightmare you will be in for if you receive a non-working item, (which I know a few others here have received). They are pleasant and apologetic, (Katelynn Larrabee @ Oracle), it just seems to take forever. And whatever you do, if you receive a non-working reflector, do *not* agree to a repair.
09-12-2018, 01:19 PM
#38
Burning Brakes
Well crap, I saw a set of these on a C7Z that came into the shop yesterday and I was all excited to buy some this morning and then I saw this thread. I really like how they looked but I'm not spending $400+ for something that looks like it will probably fail and then I have to deal with this company.
09-12-2018, 05:59 PM
#39
That sucks !!!
I just had my card charged for a full set (AMEX), then was informed approx 4-6 weeks for delivery. If I wait that long and have an issue, I’ll light this forum up an then have AMEX return my $$$.
Can’t believe Oracle hasn’t chimed in here.
I just had my card charged for a full set (AMEX), then was informed approx 4-6 weeks for delivery. If I wait that long and have an issue, I’ll light this forum up an then have AMEX return my $$$.
Can’t believe Oracle hasn’t chimed in here.
09-16-2018, 06:54 PM
#40
Burning Brakes
After 6 months of waiting for my replacement light, I received it yesterday. Guess what?? It's not working! Needless to say I am not happy.
I will not wait another 6 months for another replacement. Will be talking to Oracle tomorrow!
I will not wait another 6 months for another replacement. Will be talking to Oracle tomorrow!