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I just got a software update for frunk problem

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Old 08-06-2020, 10:21 PM
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benplace
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Default I just got a software update for frunk problem





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08-07-2020, 09:07 AM
foo.c
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Put me in the the tinfoil hat section that thinks this is a fix to the problem without admitting there is a problem.
Old 08-06-2020, 10:27 PM
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blackmagicZ
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I just took my granddaughter for a ride, and when I parked in the garage, there was a message about an update. After I turned off the car, the radio remained on. I’ll go out and start the car to see if there’s any additional messages.

thank you for the post
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Old 08-06-2020, 10:27 PM
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Zymurgy
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This is NOT the frunk opening on its own issue.
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Old 08-06-2020, 10:32 PM
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What is it for?
Old 08-06-2020, 10:33 PM
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C7joed
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Originally Posted by Zymurgy
This is NOT the frunk opening on its own issue.
what is it for ?
Old 08-06-2020, 10:42 PM
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blackmagicZ
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It says front trunk. I just downloaded the update. Maybe the issue is with that button inside the trunk.
Old 08-06-2020, 10:45 PM
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Zymurgy
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Originally Posted by Avanti
What is it for?
Originally Posted by C7joed
what is it for ?
Originally Posted by blackmagicZ
It says front trunk. I just downloaded the update. Maybe the issue is with that button inside the trunk.
Read the update description in the photos the OP posted. The answer is right there.
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Old 08-06-2020, 10:46 PM
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NextOne
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Originally Posted by C7joed
what is it for ?
Text indicates the frunk interior latch button may not function while car is in sleep mode. The known problem is the opposite of this. Related issue? Maybe the investigation has revealed a new problem not previously known...

Last edited by NextOne; 08-06-2020 at 10:47 PM.
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Old 08-06-2020, 10:46 PM
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It sounds to me like they discovered that when the car powers down, after some period of time, it goes into a battery saving mode, and while in this mode the emergency release in the front trunk will no longer function. So if the front trunk lid were left open, car went into this power saving mode, child got in trunk and closed the lid, the emergency escape release button would not function. This is a software fix to keep that circuit energized even when in the “low power mode”.

All just conjecture on my part after reading the update pictures posted above.

Last edited by 16falcon; 08-06-2020 at 10:48 PM. Reason: Clarified it is for front trunk
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Old 08-06-2020, 10:47 PM
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GetOutOJail
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This is absolutely for the frunk issue. And given that it directly referenced a GM recall and getting a letter, you can bet your life on the fact that this is in response to the NHTSA complaints. I would be very curious how this software fix is solving the problem and am intrigued as to how their engineers figured out that the vehicle entering a sleep mode caused this problem. But suffice it to say, they had to do something quickly. Hopefully this solves the problem. We should know soon.
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Old 08-06-2020, 10:50 PM
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Originally Posted by 16falcon
It sounds to me like they discovered that when the car powers down, after some period of time, it goes into a battery saving mode, and while in this mode the emergency release in the front trunk will no longer function. So if the front trunk lid were left open, car went into this power saving mode, child got in trunk and closed the lid, the emergency escape release button would not function. This is a software fix to keep that circuit energized even when in the “low power mode”.

All just conjecture on my part after reading the update pictures posted above.
It says FRONT trunk.

Originally Posted by GetOutOJail
This is absolutely for the frunk issue. And given that it directly referenced a GM recall and getting a letter, you can bet your life on the fact that this is in response to the NHTSA complaints. I would be very curious how this software fix is solving the problem and am intrigued as to how their engineers figured out that the vehicle entering a sleep mode caused this problem. But suffice it to say, they had to do something quickly. Hopefully this solves the problem. We should know soon.
That not how I read it at all. The emergency escape button (for someone trapped inside) will NOT function if the car is in low power mode. This is the opposite of the frunk opening on its own.
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Old 08-06-2020, 10:51 PM
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Is it possible when it comes out of low power mode it triggers an activation? Thus even though the release seems unrelated it addresses a consequence of the underlying problem and is also possibly worded to avoid an admission?

Last edited by Shokosugi; 08-06-2020 at 10:51 PM.
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Old 08-06-2020, 10:52 PM
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Originally Posted by blackmagicZ
It says front trunk. I just downloaded the update. Maybe the issue is with that button inside the trunk.
Your message says it corrects a scenario where the switch goes to sleep during a low power sleep mode. Regardless of a claim here by Zymurgy that its not related, I think it might actually be the fix without admitting its the fix. It makes sense to me that when it wakes back up it cycles the frunk switch during the reboot and the frunk is suddenly open!

The only way to test it is to have someone find a way to put it to sleep mode before you do the update. Drive it right after (with a rope to catch the hood) and see if it activates when it wakes up. Or put it on a lift and run it to be completely safe. I have no idea on how to put it to sleep but there are closet dealers here that could help.

Last edited by MesquiteTim; 08-06-2020 at 10:52 PM.
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Old 08-06-2020, 10:53 PM
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Originally Posted by GetOutOJail
This is absolutely for the frunk issue. And given that it directly referenced a GM recall and getting a letter, you can bet your life on the fact that this is in response to the NHTSA complaints. I would be very curious how this software fix is solving the problem and am intrigued as to how their engineers figured out that the vehicle entering a sleep mode caused this problem. But suffice it to say, they had to do something quickly. Hopefully this solves the problem. We should know soon.
I’m not so sure it is even related to the frunk coming open while driving. Maybe only in that when they were researching the opening issue they found that the circuit turns off in the low power mode which would be against the rules since a trapped child could not escape. Hopefully they are still working on a fix to the opening issue.
Old 08-06-2020, 10:57 PM
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Car only goes into low power mode after it has been shut off for 10 minutes. This does not explain the frunk opening while driving as it would not be in low power mode while driving.
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Old 08-06-2020, 10:58 PM
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In a way I’m hoping this isn’t the fix for the frunk opening issue because if it is and GM doesn’t acknowledge that it is, we as owners don’t really know if the issue is fixed and can’t have the peace of mind to not rely on user created fixes.
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Old 08-06-2020, 11:30 PM
  #17  
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Originally Posted by GetOutOJail
This is absolutely for the frunk issue. And given that it directly referenced a GM recall and getting a letter, you can bet your life on the fact that this is in response to the NHTSA complaints. I would be very curious how this software fix is solving the problem and am intrigued as to how their engineers figured out that the vehicle entering a sleep mode caused this problem. But suffice it to say, they had to do something quickly. Hopefully this solves the problem. We should know soon.

You couldn't be more wrong. Did you read the description? How does the safety release inside the trunk NOT working equal the hood release opening by itself?
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Old 08-06-2020, 11:39 PM
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Originally Posted by MesquiteTim
Your message says it corrects a scenario where the switch goes to sleep during a low power sleep mode. Regardless of a claim here by Zymurgy that its not related, I think it might actually be the fix without admitting its the fix. It makes sense to me that when it wakes back up it cycles the frunk switch during the reboot and the frunk is suddenly open!

The only way to test it is to have someone find a way to put it to sleep mode before you do the update. Drive it right after (with a rope to catch the hood) and see if it activates when it wakes up. Or put it on a lift and run it to be completely safe. I have no idea on how to put it to sleep but there are closet dealers here that could help.
Please recall the poster with pics of his car and where he was, who was driving, never stopped engine running, stopped by the side of the road, LEFT CAR RUNNING, took pics by getting out of his car, came back, drove away and the front trunk popped loose. No low power mode prior to stopping, or after. Note also the others who had no low power mode exhibited in their cars and had front trunk unlatch.

As Zym said, this update is unrelated.

Last edited by AORoads; 08-07-2020 at 02:50 PM.
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Old 08-07-2020, 12:13 AM
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Yep. And Oswald was alone in his plot to kill Kennedy.

GM is fixing the issue without admitting a major dingbat move from the start.

Watch..

The only way you can open the frunk while in gear at low mph is the emergency button correct? Otherwise it ignores the request.

Then the driver slows to below the threshold and when they accelerate over XX mph BOOOOOM.

Or like zymurgy said it has nothing to do with it.

Last edited by 23/C8Z; 08-07-2020 at 12:19 AM.
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Old 08-07-2020, 12:15 AM
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I just installed the Over the Air software update. GM Recall # N20-2309350:0.0.0.0


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