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How did this pass Quality Control?

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Old Dec 4, 2020 | 04:47 PM
  #161  
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I was trained as a PhD experimental psychologist. Ask 10 of them the same question, and you'll get 10 different answers.

The positive "uniform effect" is not even close to universally accepted among the "experts." There are many other corporate cultural variables far more influential.

Last edited by Foosh; Dec 4, 2020 at 04:48 PM.
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Old Dec 4, 2020 | 04:53 PM
  #162  
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Originally Posted by punky
Oh, OK, I stand corrected.
It is unacceptable for a doctor to make a mistake but no problem at all when a UAW member can't put his square peg in the square hole.
Gotta love when double standards are employed as a means of rationalization. In this case stupidity compounded with more stupidity.
How dare any question UAW workers.
Union and quality and pride in their work do not mix.

Its like water and oil. Union's are THE REASON that domestic manufacturers struggle to compare well to European or Japanese vehicles.

We spend much more on LABOR which leave less for the quality of parts and materials.

Unions Are a hugh problem for domestic manufacturers between unreasonably high labor cost and legacy cost put domestic manufacturers at a hugh disadvantage compared to the companies that don't have to pay ridiculously high labor cost for what are mostly unskilled labor position that anyone with a couple hours training could do.

Union breed an us vs them status between labor and management.

Unions Breed mediocrity at best in the labor force.

Last edited by vetteman41960; Dec 4, 2020 at 04:56 PM.
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Old Dec 4, 2020 | 05:06 PM
  #163  
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Originally Posted by guitarman1
You're right, industrial psychology is not my field, but I am a scientist, so I do tend to want to see the data before drawing conclusions.
And so as a Scientist you're too lazy to do your own research? Are you a good scientist? Or, are you one of those scientists who like to criticize everything but never do anything yourself? Maybe are you a cynical scientist?
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Old Dec 4, 2020 | 07:13 PM
  #164  
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Obviously if the parts are covered in protective film that does not allow actual viewing of the color of the piece then it has to have an identifying code somewhere down the line. And, obviously someone decides which pieces go together as a match. The only way chaos reigns in the matching of colors is when someone responsible for the correct mating did not pay attention or the one that places the correct ID tag on the piece failed to do their job. I would think any major auto maker has persons checking QC for pieces that may slip through and does not have QC checks for items that any elementary school kid can get right with their eyes closed. The OP's mismatch is not defensible. This mistake at the plant is just plain stupid.
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Old Dec 4, 2020 | 07:43 PM
  #165  
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Originally Posted by jcp911s
Thats the Right door, and OP's is the Left... so somewhere there are 2 more Corvettes with the wrong doors.... stay tuned.... News at 11:00....

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Old Dec 4, 2020 | 07:46 PM
  #166  
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Originally Posted by Vette5311
Your still dealing with assembly line workers on a mass produced car, what's not to believe? Should be an easy fix though.
Your standards appear to be very low. It's not like it is being built in a Third World county.
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Old Dec 4, 2020 | 09:11 PM
  #167  
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Originally Posted by Phil1098
In 1988 I bought a Chevy truck and the drivers side door panel had a Scottsdale badge and the passenger side said SL (GMC). Pretty much confirmed they go down the same line. There are actually people that think a GMC is better than a Chevy truck.


Well technically there is a chevy door and a gmc door when they come out of the building so I think they are two separate lines in the same building but yes you're correct.......
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Old Dec 4, 2020 | 09:13 PM
  #168  
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Originally Posted by LouieM
Looks like the UAW is still around.


Just barely....thankfully.
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Old Dec 4, 2020 | 09:19 PM
  #169  
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Originally Posted by CitznFish
Holy cow! Could you even start the truck like that?


Actually noticed it on day two..... It was a lease so it didn't get my normal inspection of car purchases....I didn't even test drive it. Also had to get "the flush" for the transmission too....and a couple recalls otherwise no issues in 35 k miles...

Last edited by hawkgfr; Dec 4, 2020 at 09:23 PM.
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Old Dec 4, 2020 | 09:22 PM
  #170  
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Looks good either way, actually...
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Old Dec 4, 2020 | 09:46 PM
  #171  
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"Look for the Union label" the song says it all
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Old Dec 5, 2020 | 12:36 AM
  #172  
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Lots of very interesting discussions here, especially whether union should be faulted as the main reason. Regardless, I agree with what SouthernSon said, an error of this type is simply indefensible, because, there are processes designed to catch this type of errors, not to mention there are multiple phases and steps in the QC process that should have caught it, if the folks work in these processes just paid enough attention, if they were actually there, that is, not like someone saw in the factory that it could be the inspection station wasn't even manned properly (such as the operator ran out for a smoke, or went to the bathroom for too long because he was busy looking at his phone, etc.).

I personally would fault the management more for such poor quality control work, because these people are paid to ensure the designed QC processes were carried out properly. Many decades ago in the late 80s, I used to work as an automation system design engineer in a major US brand company's heavy metal factory in Sheffield, Alabama, and I worked with union crews constantly then. Sometimes they didn't do the job properly, either due to slip in attention or lack of training or bad attitude, we the engineers or the so-called "non-union professionals" just need to point things out to them or remind them, and most times the issues would just be fixed right there after our exchange or daily prep meetings to review the issues. I could easily imagine that in the BG plant in the QC lines, there are some QC supervisors who are not union members but GM "non-union professionals" (i.e. QC engineers), who supposed to check the crew's work and the processes periodically, and discover problems and resolve them right there. So what happened to these "professionals"? Some of them must have mentally "checked out" because they didn't care enough. Ultimately that's the attitude problem, lack the pride in doing an excellent work in whatever they are paid to do.

I'll tell you another example of some GM "professionals" lacks this pride in their work.... you all know my car had the wrong rear view mirror installed in the factory, and after the car brought into a local dealer and my request for GM to send a field engineer, they finally did, had someone at the dealer showing the dealer service department how to install the right camera mirror, and ordered the replacement parts from GM by telling GM Parts Dept. that "we need to have the whole mirror to be shipped to the dealer for a replacement job". Guess what? Someone in GM received the request and processed it, and sent the camera mirror to the dealer alright, but forgot to send the back cover of the mirror, even though the request from the GM FE was very clear that "we need the whole mirror". That person who processed the shipping request, who I am sure is not a union member but a "professional", apparently doesn't have much pride in doing an excellent job, and simple doesn't care enough to think it through, like, "oh, you need a whole mirror, so you must need the mirror front half, and also the back cover, so let me ship both of them together", but instead simply grabbed a mirror and shipped it without the cover. So now, the car is still stuck in the dealer's shop because they couldn't complete the replacement work, and the GM FE was fed up with their parts shipping and now is requesting the back cover from the BG factory directly! What a fiasco!


Last edited by bluan; Dec 5, 2020 at 12:45 AM.
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Old Dec 5, 2020 | 10:44 AM
  #173  
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Originally Posted by vettewaiter
Rang
No boome
That explains it.
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Old Dec 5, 2020 | 02:33 PM
  #174  
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Originally Posted by bluan
Lots of very interesting discussions here, especially whether union should be faulted as the main reason. Regardless, I agree with what SouthernSon said, an error of this type is simply indefensible, because, there are processes designed to catch this type of errors, not to mention there are multiple phases and steps in the QC process that should have caught it, if the folks work in these processes just paid enough attention, if they were actually there, that is, not like someone saw in the factory that it could be the inspection station wasn't even manned properly (such as the operator ran out for a smoke, or went to the bathroom for too long because he was busy looking at his phone, etc.).

I personally would fault the management more for such poor quality control work, because these people are paid to ensure the designed QC processes were carried out properly. Many decades ago in the late 80s, I used to work as an automation system design engineer in a major US brand company's heavy metal factory in Sheffield, Alabama, and I worked with union crews constantly then. Sometimes they didn't do the job properly, either due to slip in attention or lack of training or bad attitude, we the engineers or the so-called "non-union professionals" just need to point things out to them or remind them, and most times the issues would just be fixed right there after our exchange or daily prep meetings to review the issues. I could easily imagine that in the BG plant in the QC lines, there are some QC supervisors who are not union members but GM "non-union professionals" (i.e. QC engineers), who supposed to check the crew's work and the processes periodically, and discover problems and resolve them right there. So what happened to these "professionals"? Some of them must have mentally "checked out" because they didn't care enough. Ultimately that's the attitude problem, lack the pride in doing an excellent work in whatever they are paid to do.

I'll tell you another example of some GM "professionals" lacks this pride in their work.... you all know my car had the wrong rear view mirror installed in the factory, and after the car brought into a local dealer and my request for GM to send a field engineer, they finally did, had someone at the dealer showing the dealer service department how to install the right camera mirror, and ordered the replacement parts from GM by telling GM Parts Dept. that "we need to have the whole mirror to be shipped to the dealer for a replacement job". Guess what? Someone in GM received the request and processed it, and sent the camera mirror to the dealer alright, but forgot to send the back cover of the mirror, even though the request from the GM FE was very clear that "we need the whole mirror". That person who processed the shipping request, who I am sure is not a union member but a "professional", apparently doesn't have much pride in doing an excellent job, and simple doesn't care enough to think it through, like, "oh, you need a whole mirror, so you must need the mirror front half, and also the back cover, so let me ship both of them together", but instead simply grabbed a mirror and shipped it without the cover. So now, the car is still stuck in the dealer's shop because they couldn't complete the replacement work, and the GM FE was fed up with their parts shipping and now is requesting the back cover from the BG factory directly! What a fiasco!
Agree that having non-union QC folks on the plant floor helps mitigate (not eliminate) the huge risk of an ineffective union workforce that isnt' doing their job properly (which shouldn't even exist in a normal world, but alas, we have the UAW protecting this behavior), but is that even the case at GM plants/Bowling Green? Isn't everyone on the plant floor required to be unionized per the strongarmed UAW/GM contracts, including QC personnel?

Last edited by ArmchairArchitect; Dec 5, 2020 at 02:37 PM.
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Old Dec 5, 2020 | 04:51 PM
  #175  
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All this union bashing is that jealously raising it’s ugly head or do you think your are better than they are without them pay would be 1900 era pay. Yes there are screw ups people that get protected but without that protection there would not be work place laws and safety regs. I posted up what could have happened and also saw a few about doors being switched that is more plausible than my post since this product is protected by non see thru covering and the fact that red on red is not the norm I can see that happening. Oh those workers may have been in the service protecting your freedom to be a socialist prior to working at plant. Ever see a Russian car made by communist now that’s a joke planes fall out of sky no unions.

Last edited by z51vett; Dec 5, 2020 at 04:57 PM.
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Old Dec 5, 2020 | 05:16 PM
  #176  
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Originally Posted by ArmchairArchitect
Agree that having non-union QC folks on the plant floor helps mitigate (not eliminate) the huge risk of an ineffective union workforce that isnt' doing their job properly (which shouldn't even exist in a normal world, but alas, we have the UAW protecting this behavior), but is that even the case at GM plants/Bowling Green? Isn't everyone on the plant floor required to be unionized per the strongarmed UAW/GM contracts, including QC personnel?
Yeah, because non-union auto makers have 100% accuracy.
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Old Dec 5, 2020 | 05:22 PM
  #177  
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Originally Posted by Phil1098
In 1988 I bought a Chevy truck and the drivers side door panel had a Scottsdale badge and the passenger side said SL (GMC). Pretty much confirmed they go down the same line. There are actually people that think a GMC is better than a Chevy truck.
Toyota build Toyotas and Lexus on the same assembly line. Some parts are the same, some are not...
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Old Dec 5, 2020 | 05:26 PM
  #178  
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Originally Posted by vetteman41960
Union and quality and pride in their work do not mix.

Its like water and oil. Union's are THE REASON that domestic manufacturers struggle to compare well to European or Japanese vehicles.

We spend much more on LABOR which leave less for the quality of parts and materials.

Unions Are a hugh problem for domestic manufacturers between unreasonably high labor cost and legacy cost put domestic manufacturers at a hugh disadvantage compared to the companies that don't have to pay ridiculously high labor cost for what are mostly unskilled labor position that anyone with a couple hours training could do.

Union breed an us vs them status between labor and management.

Unions Breed mediocrity at best in the labor force.
I guess based on your spelling you are a union proof reader?

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Old Dec 5, 2020 | 05:48 PM
  #179  
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Keep the trim piece that is removed, you will need to reinstall it for future NCRS meets so the car will be as delivered from the factory.
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Old Dec 5, 2020 | 06:49 PM
  #180  
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He may be getting a bill from GM because they forgot to charge him the $590 color override fee for the rare two tone air inlet option.
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