One Vettey Boi

So at our local dealer who is our family friend and I am watching over his shoulder as he tries to change my 1100 order that has been entered as an SRE since October.

I am trying to change the color and to a HTC and I’m watching him try and change my order and the workbench just keeps saying “no longer accepting sold orders for 2021”

anyone have any ideas? I’m their April allocation so trying to get this figured out

I have confirmed that I have been SRE since October and it’s been the same order number the entire time. Also confirmed I’m at 1100 and not 2000/3000

Matthew_C8

Chevy is indeed no longer accepting sold orders for 2021. At this point, your order will probably be moved into a 2022 allocation (status 2000) anyways. Your dealer should probably just wait for the 2022 workbench to open up and then redo your order 1100 there.

One Vettey Boi

but it’s been a sold order since October 2020?? so he is just trying to modify my current sold order that’s at 1100, not trying to enter a new one

thill444

What are you trying to change exactly? Maybe something is on constraint or is it one of the colors that are going away?

AORoads

Someone like Zymurgy will chime in but plus the above response, if you're at 1100 you will not get built in this model year. That's my understanding. Wait for Zym to chime in.

THX_ZORA

I changed my configuration 7 or 8 times after starting at 1100 with an SRE order, and my dealer had no trouble modifying it, HOWEVER, I did get a new order number after certain changes (like color), but the new order had CHANGE at the top so that GM would not mistake it for a brand new order I suppose.

I wonder if that's why he is getting the "no longer accepting orders....." message. The system can't create a new order number as a result of the change because they have cut them off.

I also agree with another poster. When this type of thing happened with 2020 orders at 1100, my understanding is they had to be re-entered into the system as 2021 orders......

thill444

That is incorrect. The OP is part of their dealers April allocation, barring another shutdown at the plant there is no reason to think he won't get a 2021.

You guys are confusing the memo that went out saying dealers cannot except any more 2021 customer orders (they can still place a stock dealer order).

Raz0r

If it is saying that no more SRE orders can be accepted, it sounds like your order hasn't been in the SRE state. I know you are seeing that, but that is all that makes sense by that message. Are you sure your order wasn't a TRE order and now the dealer is trying to move you to SRE? If that is the case, I can see it kicking you back. Also, have Corvette Concierge pull up the order and see what they have it listed as. That is all I can think of as far as checking the order. Other like @Corvette ED or @Zymurgy would need to chime in as far as the inner workings of Workbench and why this would pop up. Sorry for the issues you are having.

heisnuts

He should be calling his district GM sales rep for help on getting this sorted out. They will be able to tell him what is and is not possible.

AORoads

Maybe so. But do you know if there are still openings to build 1 more HTC? This order is being changed from a coupe to an HTC. Also, see Razor's post which may raise some valid points. Heisnuts has a good idea, but how easily accessible is the dist. sales rep to the end customer, the OP, unless gotten thru the dealer?

CorvetteAJ

Once your order moves to 2000 placed status have the dealer change the order via QUICK ORDER. It's the only way we were able to make any changes on SOLD orders.

Corvette ED

I just change a 2021 sold order on Saturday. The customer went from Red Mist to Silver and also changed the interior from Morello to red. He also went from a 3LT to 2LT and was at 1100 event code. I made the changes with no problem.

If for some reason your dealer can't change your order just enter a new order as a stock unit and use your allocation for that order

Stingray Sam

Corvette ED

Not true Bill most people on this forum don't understand what that GM memo said. GM will not except anymore new sold orders all of the sold orders already in the system will still be built as long as the dealer has allocations.

I just placed 5 sold 1100 event code orders this week. The loophole in what GM said you can still enter stock orders and use your allocations on them.

Stingray Sam

Wouldn't that mean his price protection would be lost?

AORoads

I'm always open to learning something, Ed! Thanks for the info to, and for all who read this thread.

My hope is that, one way, or using the dealer stock unit the OP gets his car. Thanks again!

heisnuts

What I meant was the dealer should contact their district sales rep for help with this because if they were to enter a stock order the order would not be price protected any longer

One Vettey Boi

color and change it to HTC but it won’t even let him change the color or even like something basic like the seatbelt color

One Vettey Boi

I am at 1100 and will be their April allocation they have (they have 1) they just haven’t received the actual like spot to enter it yet. It will prob be next Thursday they think

thill444

I was just wondering if you were trying to change it to one of the 2021 colors that they are phasing out right now (or already did). Sounds like that's not the issue.