2020 Corvette Dealer Program

I’ll even up the ante and predict that along with several, or more C8s they will proudly display a rolling ME Chassis for the Corvette Brethren to inspect. These Corvette Enthusiasts attending Corvettes at Carlisle love to delve deep into aspects of engineering of Corvettes. And I expect Corvette Engineers will happily oblige.

Yep, Manheim every Friday. lol.. Will you be there?
Last edited by Steve Garrett; Jun 27, 2019 at 09:01 PM.
What's the point of sending the one salesperson to Spring Mountain? Are they trying to turn sales people into race car drivers? Who's test driving the car, the Spring Mountain salesperson or the potential customer? People don't need a race car driver to sell them a car. They need people who know something about the car.
What happens if a customer comes to the dealer to look at the C8, and it's the one Spring Mountain sales person's day off, he/she is out sick, or he/she is with another customer? This makes no sense. The entire sales staff should be trained on the car, not one person.
The deakership is required to purchase $1500 worth of C8 tools, but that doesn't mean the tech working on your C8 knows how to use them.
GM needs to focus on the entire purchase and ownership experience.
* The dealership staff is fully trained on the car's features.
* The owner is guaranteed to have a C8 tech work on the car, even for an oil change.
* The techs are full trained, and tested. If they don't pass the tests, they don't work on C8s. That includes oil changes, tire replacement, etc.
* The techs and all service personnel are trained and tested on how to care for C8s including preventing damage during repairs, dirtying the car, scratching the car during washes or service..
* Programs are put in place to eliminate dealer personnel from "joy riding" customers' C8s.
* Dealers are required to provide decent loaner cars to owners of C8s while their cars are in for extended service.
* Every person involved in the sales and service of the C8 is required to pass tests. If the person doesn't pass, that person has no contact with C8s or their owners. None.
* GM makes spot visits to inspect the dealership to be sure they are in compliance with the above.
* Any dealer found retaliating against a customer for low feedback score or a complaint to GM, has their franchise agreement nullified.
* When dealers find a chronic warranty issue, GM voluntarily recalls the cars for repair, rather than waiting for almost all of them to break.
The Best of Corvette for Corvette Enthusiasts
If anyone wants to check one out at Matick, we'd like to see you guys! I'll announce the dates as soon as I know them.
What's the point of sending the one salesperson to Spring Mountain? Are they trying to turn sales people into race car drivers? Who's test driving the car, the Spring Mountain salesperson or the potential customer? People don't need a race car driver to sell them a car. They need people who know something about the car.
What happens if a customer comes to the dealer to look at the C8, and it's the one Spring Mountain sales person's day off, he/she is out sick, or he/she is with another customer? This makes no sense. The entire sales staff should be trained on the car, not one person.
The deakership is required to purchase $1500 worth of C8 tools, but that doesn't mean the tech working on your C8 knows how to use them.
GM needs to focus on the entire purchase and ownership experience.
* The dealership staff is fully trained on the car's features.
* The owner is guaranteed to have a C8 tech work on the car, even for an oil change.
* The techs are full trained, and tested. If they don't pass the tests, they don't work on C8s. That includes oil changes, tire replacement, etc.
* The techs and all service personnel are trained and tested on how to care for C8s including preventing damage during repairs, dirtying the car, scratching the car during washes or service..
* Programs are put in place to eliminate dealer personnel from "joy riding" customers' C8s.
* Dealers are required to provide decent loaner cars to owners of C8s while their cars are in for extended service.
* Every person involved in the sales and service of the C8 is required to pass tests. If the person doesn't pass, that person has no contact with C8s or their owners. None.
* GM makes spot visits to inspect the dealership to be sure they are in compliance with the above.
* Any dealer found retaliating against a customer for low feedback score or a complaint to GM, has their franchise agreement nullified.
* When dealers find a chronic warranty issue, GM voluntarily recalls the cars for repair, rather than waiting for almost all of them to break.
Nice wish list but this is a production car that compared to its competition is like a Colbalt.
Poor feedback score and they should lose their franchise? Really?
After about a minute or so any guy who has changed a tire on a bicycle can figure out how to change a tire on a car. Do you suppose Discount Tire is not going to sell Pilot SS tires because they didn't go to the Spring Mountain training course?
Dealer loaner car is a service that the dealer provides, not GM. So you want the dealer to have a fleet of Corvettes to offer as loaners, to good to use a Cruse or a Camaro?
This is a $65,000 car, hell Chevy makes pickup trucks that cost more than Corvette.
Send one to the training course and the rest of the staff can learn from that one, ages old practice. Not so certain that you need to have a C8 tech to change the oil. After all even Chevy couldn't get it right on the early C7's. Might have been better to borrow a Ferrari tech. LOL





Last edited by Steve Garrett; Jun 27, 2019 at 09:00 PM. Reason: Merged Posts
wow...thanks for the insight from the dealers perspective...
takes awhile to recuperate 25 grand ...
part of it a deduction? Part a vacation?
i think there is clearly value there but the cost to dealers is not inconsequential
.
What's the point of sending the one salesperson to Spring Mountain? Are they trying to turn sales people into race car drivers? Who's test driving the car, the Spring Mountain salesperson or the potential customer? People don't need a race car driver to sell them a car. They need people who know something about the car.
What happens if a customer comes to the dealer to look at the C8, and it's the one Spring Mountain sales person's day off, he/she is out sick, or he/she is with another customer? This makes no sense. The entire sales staff should be trained on the car, not one person.
The deakership is required to purchase $1500 worth of C8 tools, but that doesn't mean the tech working on your C8 knows how to use them.
GM needs to focus on the entire purchase and ownership experience.
* The dealership staff is fully trained on the car's features.
* The owner is guaranteed to have a C8 tech work on the car, even for an oil change.
* The techs are full trained, and tested. If they don't pass the tests, they don't work on C8s. That includes oil changes, tire replacement, etc.
* The techs and all service personnel are trained and tested on how to care for C8s including preventing damage during repairs, dirtying the car, scratching the car during washes or service..
* Programs are put in place to eliminate dealer personnel from "joy riding" customers' C8s.
* Dealers are required to provide decent loaner cars to owners of C8s while their cars are in for extended service.
* Every person involved in the sales and service of the C8 is required to pass tests. If the person doesn't pass, that person has no contact with C8s or their owners. None.
* GM makes spot visits to inspect the dealership to be sure they are in compliance with the above.
* Any dealer found retaliating against a customer for low feedback score or a complaint to GM, has their franchise agreement nullified.
* When dealers find a chronic warranty issue, GM voluntarily recalls the cars for repair, rather than waiting for almost all of them to break.
If someone decided your word to be Gospel, you would be lucky to get 10% of your dealers to buy into an expensive program and also lucky to sell half the C8's you need to sell to keep producing them. That would also assume the people now in charge of one of the world's largest companies are complete idiots and you know far more than they do as a fanboy about their business.
Nice wish list but this is a production car that compared to its competition is like a Colbalt.
Poor feedback score and they should lose their franchise? Really?
After about a minute or so any guy who has changed a tire on a bicycle can figure out how to change a tire on a car. Do you suppose Discount Tire is not going to sell Pilot SS tires because they didn't go to the Spring Mountain training course?
Dealer loaner car is a service that the dealer provides, not GM. So you want the dealer to have a fleet of Corvettes to offer as loaners, to good to use a Cruse or a Camaro?
This is a $65,000 car, hell Chevy makes pickup trucks that cost more than Corvette.
Send one to the training course and the rest of the staff can learn from that one, ages old practice. Not so certain that you need to have a C8 tech to change the oil. After all even Chevy couldn't get it right on the early C7's. Might have been better to borrow a Ferrari tech. LOL





If someone decided your word to be Gospel, you would be lucky to get 10% of your dealers to buy into an expensive program and also lucky to sell half the C8's you need to sell to keep producing them. That would also assume the people now in charge of one of the world's largest companies are complete idiots and you know far more than they do as a fanboy about their business.

I’ll even up the ante and predict that along with several, or more C8s they will proudly display a rolling ME Chassis for the Corvette Brethren to inspect. These Corvette Enthusiasts attending Corvettes at Carlisle love to delve deep into aspects of engineering of Corvettes. And I expect Corvette Engineers will happily oblige.

Thanks!
Goose
What's the point of sending the one salesperson to Spring Mountain? Are they trying to turn sales people into race car drivers? Who's test driving the car, the Spring Mountain salesperson or the potential customer? People don't need a race car driver to sell them a car. They need people who know something about the car.
What happens if a customer comes to the dealer to look at the C8, and it's the one Spring Mountain sales person's day off, he/she is out sick, or he/she is with another customer? This makes no sense. The entire sales staff should be trained on the car, not one person.
The deakership is required to purchase $1500 worth of C8 tools, but that doesn't mean the tech working on your C8 knows how to use them.
GM needs to focus on the entire purchase and ownership experience.
* The dealership staff is fully trained on the car's features.
* The owner is guaranteed to have a C8 tech work on the car, even for an oil change.
* The techs are full trained, and tested. If they don't pass the tests, they don't work on C8s. That includes oil changes, tire replacement, etc.
* The techs and all service personnel are trained and tested on how to care for C8s including preventing damage during repairs, dirtying the car, scratching the car during washes or service..
* Programs are put in place to eliminate dealer personnel from "joy riding" customers' C8s.
* Dealers are required to provide decent loaner cars to owners of C8s while their cars are in for extended service.
* Every person involved in the sales and service of the C8 is required to pass tests. If the person doesn't pass, that person has no contact with C8s or their owners. None.
* GM makes spot visits to inspect the dealership to be sure they are in compliance with the above.
* Any dealer found retaliating against a customer for low feedback score or a complaint to GM, has their franchise agreement nullified.
* When dealers find a chronic warranty issue, GM voluntarily recalls the cars for repair, rather than waiting for almost all of them to break.
Michale A Stats:
Resides: On a Rainbow
Drives: A Unicorn
Last edited by RPMaddiction; Jun 23, 2019 at 04:45 PM.













