Corvette concierge
Thread Starter
Instructor
Joined: May 2011
Posts: 214
Likes: 18
From: Long Island
Corvette concierge
I called the corvette concierge this afternoon to get an update on my order
they told me they had to make an appointment to call me back ...
my appointment is next Monday at around 1:00 pm ....
also they took my email address that might be sooner they said
does this sound right ?
they told me they had to make an appointment to call me back ...
my appointment is next Monday at around 1:00 pm ....
also they took my email address that might be sooner they said
does this sound right ?
Le Mans Master
Joined: Jul 2013
Posts: 5,191
Likes: 3,388
From: Morrill Nebraska
I called the corvette concierge this afternoon to get an update on my order
they told me they had to make an appointment to call me back ...
my appointment is next Monday at around 1:00 pm ....
also they took my email address that might be sooner they said
does this sound right ?
they told me they had to make an appointment to call me back ...
my appointment is next Monday at around 1:00 pm ....
also they took my email address that might be sooner they said
does this sound right ?
Safety Car
Joined: Nov 2012
Posts: 3,978
Likes: 2,594
From: Gettysburg PA
2020 C8 of the Year Finalist - Unmodified
I emailed them last night about 9pm, fully expecting then not to see it until the morning and to my surprise, they replied within about 30 minutes. I knew I was at 2000 at the time and thought by the time they replied it would be this morning and I was hopefully at 3000. So when they QUICKLY responded, I was still at 2000.
My dealer told me this morning, that I had moved to 3000 and sent me a screenshot !!!
My dealer told me this morning, that I had moved to 3000 and sent me a screenshot !!!
Thread Starter
Instructor
Joined: May 2011
Posts: 214
Likes: 18
From: Long Island
I emailed them last night about 9pm, fully expecting then not to see it until the morning and to my surprise, they replied within about 30 minutes. I knew I was at 2000 at the time and thought by the time they replied it would be this morning and I was hopefully at 3000. So when they QUICKLY responded, I was still at 2000.
My dealer told me this morning, that I had moved to 3000 and sent me a screenshot !!!
My dealer told me this morning, that I had moved to 3000 and sent me a screenshot !!!
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Melting Slicks
Joined: Apr 2006
Posts: 3,325
Likes: 425
From: Minnesota
I emailed them last night about 9pm, fully expecting then not to see it until the morning and to my surprise, they replied within about 30 minutes. I knew I was at 2000 at the time and thought by the time they replied it would be this morning and I was hopefully at 3000. So when they QUICKLY responded, I was still at 2000.
My dealer told me this morning, that I had moved to 3000 and sent me a screenshot !!!
My dealer told me this morning, that I had moved to 3000 and sent me a screenshot !!!
Safety Car
Joined: Nov 2012
Posts: 3,978
Likes: 2,594
From: Gettysburg PA
2020 C8 of the Year Finalist - Unmodified
Racer
Joined: Apr 2018
Posts: 290
Likes: 343
Isn't it weird they they just dont have a web site where you enter an order number and it spits out a status code? As a coder, I can tell you, that would be really easy, easily worth saving all the money they are paying humans to make customers wait for hours or days.
Last edited by z8ra; Jan 22, 2020 at 06:49 PM.
Melting Slicks
Joined: Apr 2006
Posts: 3,325
Likes: 425
From: Minnesota
I sent an e-mail out at exactly 5:30 Central time zone with my home number listed, and received a call at home fifteen minutes later from Michigan! My vert status has now jumped to 3000!
Last edited by Harry2; Jan 22, 2020 at 06:57 PM.
Burning Brakes
Joined: Sep 2012
Posts: 1,045
Likes: 747
From: Keller Texas
I've go a 'vert' that's at 3000 as of today also. No TPW yet. That's the next big step. Some 'verts' are already scheduled. Many think it's a function of color. I'm one of the many that have Torch Red so we'll see in the next week or so.....
Moderator
Joined: Feb 2006
Posts: 39,057
Likes: 17,925
From: DFW Area TX
They used to have a web site that did exactly that. Apparently it caused more problems that it solved. This is really a service that your dealer should provide. Mine does.
Melting Slicks
Joined: Aug 2005
Posts: 2,600
Likes: 784
From: Scottsdale Arizona
I called the concierge yesterday morning and they answered the phone and I was connected to a live person who was able to answer my questions and confirm my car is at 3000 and that I will get a TPW next week. They sent me a couple of email to make sure they had all my information. I was kind of bummed as I wanted to adjust my order with going from a 2lt to the 3lt, engine cover, rocker panels, splash guards , mag ride and the front lift but they said it had gone to 3000 and they could not change it. I was a little bummed but I can get the dealer to install the rockers panels and splash guards along with the red engine cover.
Drifting
Joined: Sep 2001
Posts: 1,784
Likes: 408
From: Graham, Texas
I called the concierge yesterday morning and they answered the phone and I was connected to a live person who was able to answer my questions and confirm my car is at 3000 and that I will get a TPW next week. They sent me a couple of email to make sure they had all my information. I was kind of bummed as I wanted to adjust my order with going from a 2lt to the 3lt, engine cover, rocker panels, splash guards , mag ride and the front lift but they said it had gone to 3000 and they could not change it. I was a little bummed but I can get the dealer to install the rockers panels and splash guards along with the red engine cover.