I have a 1 LT on order and found a URL listed as a Chevy site for checking order status. Its a bad URL though. Is this just a temporary outage or have they DC'd this site altogether? Anybody know?

 

Far as I'm aware, there is no site you can check your own order status. You have to go through your dealer or the Corvette Concierge service.

 

Which is pretty annoying. I don't get why they can't just let us look up our order numbers without having to go through them.

 

Because you are not the purchaser from GM who has that information...the dealer is. Any clarification of order status needs to come from the dealer or dealer approved sight. The system in question is used for the processing of millions of cars yearly for the dealerships. It was never designed for the public and a redesign would be used very occasionally for a very small group of people.

 

Thought so, Here's the bogus link
https://www.chevrolet.com/ordertracking/

 

Right. A redesign would still be easier on both dealers and the concierge team. A system to track your order by typing in your order number is nothing difficult and needing to track hundreds of thousands of vehicles with thousands of requests daily shouldn't even be a problem. It's 2020 and dealerships are outdated. It can at least be made easier for the end user.

 

Totally agree

 

We need to all give strong feedback to GM on this. IMO they NEED one site that tracks all of the ordering information and makes it transparent to the customer. Its absurd to think the concierge team could keep up with all of this.

 

A re-design would be expensive and couldn't possibly function to give the knowledge level Corvette buyers want for the C8. Functionally the system changes daily and always has but those without experience working with it think it should work to their advantage... not what it was designed for.

The system only comes into question once every seven or eight years when the new Corvette model comes out which is less than 1% of GM's sales. It is not a system designed for the general public and not going to become any more accessible than any other proprietary system for any other distribution system in any other industry.

Thinking the dealership model is outdated is the domain of those who truly do not understand the industry and think there is some semblance between selling $15 widgets on Amazon and life-style products which are the second largest investment of most families. Even the vaunted Tesla model, which the uninformed want to point to, functions with a necessity of dealerships...owned by Tesla. This process has guaranteed the closest one is almost always much further away than any other brand, you will pay MSRP for any purchase year round, and service and parts are priced outrageously and hard to come by.

 

Curious what gave this guy the idea there was a site designed for this at one time??
https://www.corvetteblogger.com/2010...-order-online/

 

Oops Just realized this was 10 years ago though! Oh well, it must have existed at some time in the past I'm guessing

 

Yes, Chevy had an order tracking site at one time. It was eliminated sometime around 2014/2015. It created far more questions/concerns than it answered. JALLEN4 has it right. The same allocation/order/status system is used across GM's entire vehicle lineup. They sell millions of vehicles every year and hardly any of those are actually SRE (Retail Sold - meaning a customer is waiting for that specific vehicle) orders. Not even all Corvette sales are SRE - even in the new model introduction year. In later model years, the vast majority of Corvette sales will not be SRE.

Whine and complain all you want. It is not going to change.