TPW pushed back
Moderator
Joined: Feb 2006
Posts: 38,939
Likes: 17,816
From: DFW Area TX
Yes, TPWs have been shifting around (mine included). However, most of the "later allocations getting TPW's, while earlier ones flutter in the wind" are really just a misunderstanding of who has TPW information and who doesn't. I know my TPW for my February order while many don't know ther TPW for January orders. That DOESN'T mean mine is before theirs. It just means that I know mine while I'm at 3000 status and they don't know theirs at 3000 status. Those with NCM delivery or attempting to order the Photo Album from the NCM can get their TPW from the NCM while at 3000 status. Those not doing either cannot get their TPW until they reach 3400. Canadian orders can also get their TPW while at 3000.
I've heard on one instance where a "March" order has a TPW in the near future, but I'm not convinced this particular buyer really went to 3000 in March.
I've heard on one instance where a "March" order has a TPW in the near future, but I'm not convinced this particular buyer really went to 3000 in March.
Melting Slicks
Joined: Nov 2019
Posts: 2,526
Likes: 1,566
Yes, TPWs have been shifting around (mine included). However, most of the "later allocations getting TPW's, while earlier ones flutter in the wind" are really just a misunderstanding of who has TPW information and who doesn't. I know my TPW for my February order while many don't know ther TPW for January orders. That DOESN'T mean mine is before theirs. It just means that I know mine while I'm at 3000 status and they don't know theirs at 3000 status. Those with NCM delivery or attempting to order the Photo Album from the NCM can get their TPW from the NCM while at 3000 status. Those not doing either cannot get their TPW until they reach 3400. Canadian orders can also get their TPW while at 3000.
I've heard on one instance where a "March" order has a TPW in the near future, but I'm not convinced this particular buyer really went to 3000 in March.
I've heard on one instance where a "March" order has a TPW in the near future, but I'm not convinced this particular buyer really went to 3000 in March.
Yet another failure in the GM customer service product.
Drifting
Joined: Jun 2019
Posts: 1,539
Likes: 575
From: Port Charlotte,Fl
As mentioned in another thread, I emailed Shane for TPW status on my HTC and none was listed. It matters little what the museum or GM knows, as it’s the customers who are banging from guardrail to guardrail. If all TPW’s are known, there’s no reason not to be able to get them. Some can, some can’t.
Yet another failure in the GM customer service product.
Yet another failure in the GM customer service product.
Moderator
Joined: Feb 2006
Posts: 38,939
Likes: 17,816
From: DFW Area TX
As mentioned in another thread, I emailed Shane for TPW status on my HTC and none was listed. It matters little what the museum or GM knows, as it’s the customers who are banging from guardrail to guardrail. If all TPW’s are known, there’s no reason not to be able to get them. Some can, some can’t.
Yet another failure in the GM customer service product.
Yet another failure in the GM customer service product.
Perhaps TPWs for HTCs have not all been assigned yet.
Customer ordered vehicles are a very, very small percentage of Chevy's annual vehicle sales. Their process is built for the 99.99%, not for the 0.01%.
Melting Slicks
Joined: Nov 2019
Posts: 2,526
Likes: 1,566
Exactly. Just because one has R8C and Photo Album does NOT mean they have a TPW at 3000 vs. 3400.
Last edited by Panfish; Jul 23, 2020 at 01:30 PM.
Instructor
Joined: Feb 2014
Posts: 207
Likes: 84
From: Quebec Canada
Last edited by DJGold; Jul 23, 2020 at 02:43 PM.
